Pollo Tropical

775 W Osceola Pkwy #300, Kissimmee
(407) 870-0183

Recent Reviews

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Juan Nazario

Just got back from North and want to eat this. What I got…Asked Manager for a little more rice and told me that I have to pay extra.

Atmosphere: 4

Food: 3

Service: 1

art pfenninger

I have never heard of the place and will probably never go back because I live out of town. BUT if I lived near by I would go there weekly. It's not cheap and a little more than Chick-fil-A but we'll worth it.

Atmosphere: 5

Food: 5

Service: 5

David Esquilin

Enjoy everything

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Tropical, Cilantro Tropichop, Sweet Plantains, Cuban Sandwich, Crispy Chicken

Greg Arver

the food was really good the lady at the register was a little confused

Atmosphere: 3

Food: 5

Service: 3

Celina Morales

Enjoy the yucca bites with the cilantro garlic sauce

Atmosphere: 3

Food: 3

Service: 3

Natasha Maria Villada

I have been at better locations. The food was awful . The vegetables tasted old the ropa vieja was horrible. The sauces were horrible we will not go again.

Atmosphere: 2

Food: 1

Service: 3

JANNETTE PENA

Great all the way like the Tropichop Churrasco all the way and the avocado salad.

Atmosphere: 5

Food: 5

Service: 5

Venus

I went on Wednesday the third and it was such a lovely experience, the young lady Jexi at the drive-in helped me and my husband with questions and the food was very well made. -V

Atmosphere: 4

Food: 5

Service: 5

Faith Dignan

Tried to order on grub hub but could not specify toppings I needed on the side. Called customer service and they said to order through store to add notes. I did that and payed more in order to get my order correct. But wait there’s more. The food showed up with all the toppings on top. Tried calling the store and getting help online. No help. Called customer service AGAIN and they informed me this location CANNOT put items on the side. Be warned. Apparently they are unable to make any accommodations AND did not reach out to ask what I wanted AND would not provide a credit for the incorrect food. I’ve never had a bad experience at any other location. Been to probably at least 10. I’ve never heard such a lame excuse for getting food wrong.

Jah

grilled chicken was hard and old could barely get my teeth through lettuce was brown asked for two cilantro garlic got one full and another empty never ordering here again 🤦🏾

Atmosphere: 1

Food: 1

Service: 1

Marisela Ruiz

Much nicer employees than the other Orlando locations we've visited. Jexi was very friendly.

Atmosphere: 5

Food: 5

Service: 5

Ashley Castillo

Ordered 2 pieces of dark meat. Received 1 full piece and a quarter. Was charged for 2x.

Food: 3

Service: 1

Matthew Gamboa

I love food

Atmosphere: 5

Food: 5

Service: 5

Simon Arias

Very nice service from all the staff. 10/10

Atmosphere: 5

Food: 5

Service: 5

A Herbas

Portion seem to get small and service slower too

Atmosphere: 5

Food: 4

Service: 4

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