So today I went to Wendy's with my friend to order do that kiosk. First off it was a little bit confusing because it was our first time when we got the hang of it. I wanted to use a coupon and we couldn't so I went to the front. The employees there I think are now trained to not help you since there's no register because they just ignore everyone at the front. Then they didn't know how to help me cuz they're clearly not trained with the kiosk. Eventually we figured out and I couldn't use my coupon because not only are they incompetent inefficient their customer service is also very lacking as they ignored customers besides me. They also gave us our order incomplete which is the best part of it all. Thank you Wendy's at the loop
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Spicy Chicken Sandwich
Amanda Fidélis
Great snacks, but the Hunters Creek unit environment was dark, messy and dirty looking.
Atmosphere: 1
Food: 5
Service: 5
Ashley Taylor
Had some trouble with incorrect orders and missing items on two separate visits. On the second visit, was given the order total and invited to pull forward to the window while still in the middle of ordering.
Atmosphere: 2
Food: 4
Service: 1
LUIS CARLOS VELANDIA
Great hamburguers , they sell the best hamburguer ...
Atmosphere: 5
Food: 5
Service: 5
CAROLINA ROSELLA RAMIREZ GRAJEDA
Super delicious, I really liked being able to refill the soda
Atmosphere: 3
Food: 5
Service: 3
Heinz Ledergerber
Hamburger was very tasty.
Atmosphere: 3
Food: 5
Service: 5
Ronaldo Botelho
Great flavor, great price, and friendly staff.
Very well treated and welcomed.
I'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Chris Cucinella
This is a great Wendy's. It was clean, staff was friendly and efficient, and the food was great. The drink machine was working and had all the flavors ( which is an issue I've experienced at other Wendy's ). Parking was slightly wonky, but that was mostly my fault. Great fast food option.
Atmosphere: 4
Food: 5
Service: 5
Sandra Llerena
The person who attended us was unfriendly, tolerant and his attitude was not the best. I would definitely think hard or it would be my last option to go back to a Wendy's.
If I could leave 0 stars I would. I usually get drive through at this Wendy's but the service has been on a consistent decline. Today I decided to dine in with my family for a quick meal and it was like walking into hell. It was undeniably busy but it didn't help that some of the employees seemed lost. We stood there for 5 minutes before we decided to flag down the girl organizing the orders to attempt to get her to take our order. She hardly acknowledged us then proceeded to go back to what she was doing. Another 5 minutes and we managed to flag down the manager and he said he'll be right with us just for him to disappear into the back. Yet another 5 minutes pass and we ask another employee for assistance to which she said she was busy and decided to argue with us instead of offering assistance and told us to either use the kiosk, wait in the 10 car deep drive through, or get out. We obviously decided to leave as it is beyond ridiculous that of the 5+ employees they had working not 1 could take our already planned out order for a less than 3 minute interaction but could argue with us instead. 10/10 customer service🤦🏻♂️
Atmosphere: 1
Food: 1
Service: 1
André Luiz Avelar Papi
Best prices and cost benefit
Atmosphere: 5
Food: 5
Service: 5
Ana Lúcia Sola
A bit messy. The environment was not clean. Snacks were just ok.
Food needs improvement
Atmosphere: 4
Food: 4
Service: 4
So today I went to Wendy's with my friend to order do that kiosk. First off it was a little bit confusing because it was our first time when we got the hang of it. I wanted to use a coupon and we couldn't so I went to the front. The employees there I think are now trained to not help you since there's no register because they just ignore everyone at the front. Then they didn't know how to help me cuz they're clearly not trained with the kiosk. Eventually we figured out and I couldn't use my coupon because not only are they incompetent inefficient their customer service is also very lacking as they ignored customers besides me. They also gave us our order incomplete which is the best part of it all. Thank you Wendy's at the loop
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Spicy Chicken Sandwich
Great snacks, but the Hunters Creek unit environment was dark, messy and dirty looking.
Atmosphere: 1
Food: 5
Service: 5
Had some trouble with incorrect orders and missing items on two separate visits. On the second visit, was given the order total and invited to pull forward to the window while still in the middle of ordering.
Atmosphere: 2
Food: 4
Service: 1
Great hamburguers , they sell the best hamburguer ...
Atmosphere: 5
Food: 5
Service: 5
Super delicious, I really liked being able to refill the soda
Atmosphere: 3
Food: 5
Service: 3
Hamburger was very tasty.
Atmosphere: 3
Food: 5
Service: 5
Great flavor, great price, and friendly staff.
Very well treated and welcomed.
I'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
This is a great Wendy's. It was clean, staff was friendly and efficient, and the food was great. The drink machine was working and had all the flavors ( which is an issue I've experienced at other Wendy's ).
Parking was slightly wonky, but that was mostly my fault.
Great fast food option.
Atmosphere: 4
Food: 5
Service: 5
The person who attended us was unfriendly, tolerant and his attitude was not the best. I would definitely think hard or it would be my last option to go back to a Wendy's.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Excellent attention, very helpful
Atmosphere: 5
Food: 5
Service: 5
If I could leave 0 stars I would. I usually get drive through at this Wendy's but the service has been on a consistent decline. Today I decided to dine in with my family for a quick meal and it was like walking into hell. It was undeniably busy but it didn't help that some of the employees seemed lost. We stood there for 5 minutes before we decided to flag down the girl organizing the orders to attempt to get her to take our order. She hardly acknowledged us then proceeded to go back to what she was doing. Another 5 minutes and we managed to flag down the manager and he said he'll be right with us just for him to disappear into the back. Yet another 5 minutes pass and we ask another employee for assistance to which she said she was busy and decided to argue with us instead of offering assistance and told us to either use the kiosk, wait in the 10 car deep drive through, or get out. We obviously decided to leave as it is beyond ridiculous that of the 5+ employees they had working not 1 could take our already planned out order for a less than 3 minute interaction but could argue with us instead. 10/10 customer service🤦🏻♂️
Atmosphere: 1
Food: 1
Service: 1
Best prices and cost benefit
Atmosphere: 5
Food: 5
Service: 5
A bit messy. The environment was not clean. Snacks were just ok.
Atmosphere: 1
Food: 3
Service: 3
The cold potatoes 😭😭😭😭
Atmosphere: 3
Food: 2
Service: 5
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