Wendy's
881 Cypress Pkwy, Kissimmee
(407) 518-5083
Recent Reviews
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Horrible service, very unprofessional, food was old 🍟 we're old just not worth the money or the trip
Atmosphere: 2
Food: 2
Service: 2
This location is always out of something. Today it is soda. I been here many times. I have had them been out of chicken. I have even been here when they have been without beef.
Atmosphere: 3
Food: 3
Service: 3
Convenient and quick service.
Atmosphere: 3
Food: 4
Service: 4
This is just lazy. And to have to wait for something just to be cold is ridiculous
Food is good, but service bad. We sat for 4min to take our order. I saw they was clearing the line. Then he ask ok go ahead with the order. So on last order my brother's told him the combo and he said what to drink. My bro hesitated for like 20 sec, and he replied hurry up boss. I was cool, as we pulled up. It's a sapling that was cute. I told him if he was OK? I gave him my card he turned to charge the card but he turned back and asked why with a smirk. I'm not the type to get heated. I told him because you tried to tell us to hurry and he said no that he would never. FYI you say "hurry boss" to the wrong person he might get a different reaction to his smirk face. That's why I gave a low rating. No mannerism. I dont need a kid or man or woman to talk down on me.
Atmosphere: 1
Food: 4
Service: 1
Kid-friendliness: The worker was so rude he told us to look online for the kids menu
When he has it literally in front of him🤬
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Jr Cheeseburger
The girl working the drive thru CASSANDRA lacks the most basic customer service skills. She’s always really angry. Always provoking customers. Just a really weird girl. Her childhood trauma is showing :( oh and if you tell her “may I please have a 6 piece with bbq sauce” she gets lost so when you order you have to take it extraaa slow , because she’s slow. Praying for you girly pop
Last 3 times I've gotten the sausage biscuits they feel and taste like they went through a microwave and they are still only Luke warm at best. Sat in drive thru after they had me pull up for a burger and frys for 15 mins did nit receive food fresh enough to justify wait time
Atmosphere: 2
Food: 2
Service: 2
Love Wendy’s the food is good but this particular place is frustrating, their employees are really slow and with an attitude; and the place always looks awful
Atmosphere: 1
Food: 5
Service: 1
I would honestly give this place 0 stars if that was possible. HORRIBLE customer service & HORRIBLE management. They don’t give you your full order and refuse to give you what was missing from the order when you ask about it. They are also apparently not able to count to four because we had a missing nugget. Seems like that’s something you should learn in grade school. They are however capable of giving customers RAW bacon on their sandwiches. Definitely the WORST Wendy’s I’ve even been to. Will not be back to this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Employees at the drive thru are not friendly; they seem lethargic. They definitely need motivated supervisors!
Atmosphere: 1
Food: 4
Service: 1
Parking: Go to the front
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Jr Bacon Cheeseburger
I had to go all the way back because they forgot some of my food and couldn’t even hook me up with a cookie lmao.
Atmosphere: 4
Food: 4
Service: 3
Love it
Vegetarian options: The salads
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jr Bacon Cheeseburger, Kids' 4 PC Spicy Nuggets, Chocolate Chip Cookie, Classic Chocolate Frosty
If I could I would give this place a -5 star but one star as low as I can give this they said they had no vanilla because they were "out" of vanilla they need to have their trucks better when it comes to certain stuff or have another Wendy's come out to help bail them out you should never be out of product I need this up to court for ladder chain because this is the second time in two days I've had a horrible experience at a Wendy's I am very disappointed and on the brink and never coming back this needs to be fixed of every employee known in the Wendy's corporation because I used to work for him 10 to 15 years ago and it was never this bad make sure this post gets up to the corporate ladder chain I personally worked for Wendy's my baby sister Stephanie works for Wendy's and my other sister Kimberly who just passed away works for was never this bad.
Atmosphere: 1
Food: 2
Service: 1
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