My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Marty Fierbaugh
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Heidi Garron
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
Cynthia Camacho Soto
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Brian Jordan
Wheelchair accessibility: They even had accessibility options for those in wheelchairs for the fountain drink machine. Pretty neat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Chicken Wings
Brittany Mitchell
Our group was from out of town and we stopped at this location for a late night meal. The service and staff were amazing.
So as I’m waiting for my online order. I experienced racism with this so called manager. I just want corporate to know how un professional this “manager” was to this guy here. He came to get ice and she automatically started yelling at him. The guy didn’t hear her so she said “do you not speaky English very rudely to him and said other rude comments. You can see the guy was humiliated by this manager. I asked her what her name was and she said she didn’t have to give it to me. Very poor service she is over here profiling and assuming he doesn’t speak English. Also my order was placed at 3:04pm I went at 3:45pm and it still wasn’t ready. No wonder this wing stop has a low rating.
Atmosphere: 1
Food: 5
Service: 1
J R
Customer service was good, and the food was on spot. ?
Atmosphere: 5
Food: 5
Service: 5
AAa
The person taking my order had no typa manners and rude, the food was alr tho
Atmosphere: 1
Food: 3
Service: 2
Augustus Matus
Yo wassup with this place lol Who is doing the hiring can I take your job or what
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Wheelchair accessibility: They even had accessibility options for those in wheelchairs for the fountain drink machine. Pretty neat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Chicken Wings
Our group was from out of town and we stopped at this location for a late night meal. The service and staff were amazing.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Seasoned Fries, Chicken Wings
Restaurantji Recommends
So as I’m waiting for my online order. I experienced racism with this so called manager.
I just want corporate to know how un professional this “manager” was to this guy here. He came to get ice and she automatically started yelling at him. The guy didn’t hear her so she said “do you not speaky English very rudely to him and said other rude comments. You can see the guy was humiliated by this manager. I asked her what her name was and she said she didn’t have to give it to me. Very poor service she is over here profiling and assuming he doesn’t speak English. Also my order was placed at 3:04pm I went at 3:45pm and it still wasn’t ready. No wonder this wing stop has a low rating.
Atmosphere: 1
Food: 5
Service: 1
Customer service was good, and the food was on spot. ?
Atmosphere: 5
Food: 5
Service: 5
The person taking my order had no typa manners and rude, the food was alr tho
Atmosphere: 1
Food: 3
Service: 2
Yo wassup with this place lol
Who is doing the hiring can I take your job or what
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dasani Bottled Water, Seasoned Fries, Boneless Wings, Chicken Wings, Louisiana Voodoo Fries
Staff was very friendly. It was very busy yet food still didn’t take very long! Lamarr was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
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