Cafeterias in Lake Mary, FL

“I visit the Heathrow location almost every day. My experience is usually good. Today, however, was not so good: the floor was dirty, the tables were not clean, my wife's coffee order was forgotten, no napkins were provided with the order, and no napkins were in the napkin holders on the counter. When I brought the dirty floor to the attention of the person who took my order, he showed no concern. An additional staff member entered the shop and observed the dirty floor and tables, but no one seemed to think it was their responsibility to take action. I'm not sure if a manager was on duty. After my wife and I finished our meal (20 minutes), still no floor or table cleanup took place. I wanted to share this as I love this business and would not want new customers to lose the opportunity to love it if this may have been their first experience. I tried to reach out via the Contact Us form on your website, but it does not allow a comment to be submitted. I continue to be a huge fan of CFS and will see you tomorrow.“