Jersey Mike's Subs

The food is awesome at Jersey Mike’s but the customer service frankly sucks. I stood there for 5 to 10 minutes before anybody said anything to me I was completely ignored. There was a girl standing behind the counter playing with the paper instead of asking me what I would like jersey Mike’s needs to train their employees in the customer service field.

Atmosphere: 3

Food: 5

Service: 1

I recently visited Jersey Mike's, and unfortunately, it didn’t live up to my expectations. While the quality of the ingredients seemed fine, the overall taste of the food just didn't justify the higher prices. I was hoping for a unique sub experience, but instead, I found it to be more of a Subway imitation without the value or flavor punch I was looking for.

One of the main disappointments was how the flavors didn’t quite come together as I hoped. The sandwich looked good, but the taste was underwhelming and not worth the premium price tag. When you’re paying a bit more, you expect a bit more, and that just wasn’t the case here.

Adding to my regret was the location—right next to a Publix. In hindsight, I wish I had gone there instead. Publix offers fresh, tasty options that are consistently satisfying and would have been a better choice both in terms of taste and value. If you're in the area and considering Jersey Mike's, you might want to think twice and explore nearby options instead.

Atmosphere: 3

Food: 2

Service: 5

First time. Also last time. Ordered chicken bacon ranch. Not sure what the ground up brown crap is, but it doesnt look like chicken and is NASTY crap. Whole thing went in trash. Never go back. Guess i understand now why it was empty at lunchtime

Atmosphere: 1

Service: 4

Definitely needs a designated area by the register for picking up online orders.

Atmosphere: 1

Food: 3

Service: 2

Phenomenal experienced at Jersey Mikes! Excellent service, food, and super clean!

Atmosphere: 5

Food: 5

Service: 5

Very good little lunch spot!

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Big Kahuna Cheese Steak

Excellent value. Love the large sandwiches are cut in quarters. One of the few items our autistic son will eat... staff are great and friendly.

I recommend this store!

It's pouring rain and I was in a rush to order dinner and accidentally forgot to order the Rosemary bread which is my favorite. I happened to mention it at pickup and immediately they fixed my order and it made my day. This is just one of the many amazing experiences and great customer service I've received at this location. The little things are what make the greatest difference.

Atmosphere: 5

Food: 5

Service: 5

I paid 56.80 for 3 subs..I piece of meat and cheese. Sub was all lettuce and tomat.o

great environment n kids friendly

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sandwich

I really like the Lake Mary Jersey Mike's. However, I hope that at some point they start having servers and sandwich makers wear hair nets and the guys with beards and those with hair mustaches wear nets or cover over that hair. It's not good to have beards and hair uncovered. Publix does this for good hygienic reasons. One of the main reasons why I stopped going to get sandwiches from this location. Next please work harder to keep the tables clean at busy times. Good food, good service.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sandwich

Well we got to store at 8:40 with only two people in front of us the girl finishing the subs said she would be right with us but the cook said out loud that the grill was closed my wife asked if he said the grill was closed the cook responded with it's 8:55 after this kind of treatment we will never go to this location again

This is the best Jersey Mike's that I have ever been to. The staff is excellent!

Atmosphere: 5

Food: 5

Service: 5

Good food but damn they are slow. Put an order in 15 minutes before arriving, got to the store and waited another 45 minutes with nobody ordering in line. They got 4 kids working i don’t know what the hold up is

Atmosphere: 1

Food: 5

Service: 1

This philly cheese steak place usually has the best ones around. However it can be hit or miss depending on the cook, how busy they are and how much they pay attention to the details of the order.Tonight ordered a giant cheese steak on wheat with chipped bacon. Order the giant if you want two regulars of the same type. it's cheaper that way and it's exactly the size of 2 regulars. The sub was cooked ok, however the bacon wasn't chopped into the sandwich as requested. Not sure if the person taking the order didn't write it down correctly or if the cook didn't read it correctly.You pay up front and their Point of Sale (POS) machine asks for a tip. Not sure who tips before they get their order. I wish places would configure their POS systems not to ask. This place also has a tip jar so not sure the method to their madness hereOrder was cooked fairly quickly. Don't be fooled going in and being first in line. They do a lot of online orders and they might be in front of you.

Parking: It's a shopping plaza lot so plenty of spots. That being said, watch out for the idiots (the entitled) who park in the fire lane to pick up their order. Again always plenty of spots and there seems to be no shortage of lazy people.

Atmosphere: 3

Food: 4

Service: 3