This location had 2 employees working, but only 1 was doing the work. The toaster was not working, so no subs could be toasted. Not a good experience.
Atmosphere: 3
Food: 3
Service: 4
Victoria Neiderman
Friendly people
Atmosphere: 5
Food: 5
Service: 5
Genie Carr
Clean store and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Moon Night
Since the new manager the place looks 10 times better than before ! Great service and food !
Atmosphere: 5
Food: 5
Service: 5
Nelson Acevedo
They need to hire more employees. Every time I go there I have to wait on line due to slow their employees work. Need more training in how to work faster in order to get better results.
Atmosphere: 3
Food: 5
Service: 1
Jessica
First impression place looked clean but the two young ladies in charge need a hair net while handling food. We had several subs and I got the chicken salad wrap on the menu it doesn't say mayo and they don't even ask . She put lots of mayo mixed with the chicken that was awful. I didn't complaint but won't be back.
Atmosphere: 4
Food: 3
Service: 3
Heber Estrada
If you like your bread toasted don't visit this store in Lake Placid 5 out of 10 times that I've been there the oven has been broken....
The MjodHest
Place was a mess, soda everywhere, food portions were absolutely disrespectful for the price. I paid 30 dollars for two foot long subs and drinks. We got a steak and cheese and rotisserie chicken, there was next to no toppings, had to beg the employees for more then 5 slivers of dried onions that looked so old they remembered the Lincoln Assassination. Employees were friendly and professional except one who wanted to slam the cooking equipment like a mosh pit victim. Won't be returning.
Joe Frost
Poor choice of bread Toaster broken Internet issues
Michelle Lynn
Corporate needs to take this location. It’s horrible.
The last 3 times visiting they were out of either meats or ingredients. The customer service was okay, 1 of the ladies working very unfriendly. Will not waste my time going back.
Jenn Moore
My fiance and I place two separate orders. I placed my order first, and then he placed his order. But when I got to the store, his order was done before mine.
Steve McDaniel
Keeps rolling downhill. Our two subs today were sparsely made with very little meat and hard stale bread. Deals aren’t worth these sandwiches. I keep giving chances but keeps getting worse.
Darren Pennisi
I ordered two BMT Subs dragged through the garden. The bread was hard as a rock, did not put all the condiments. I called and talked to the manager at Subway she said to me exact words thanks for telling me. Didn't offer any explanation any refunds nothing just plain thanks for telling me bye. Was very disappointed with the subs probably will never go there again. Very bad customer service. Lake Placid Florida location
Cloudy
Ordered in the app, would not recommend. Horrible customer service 0/10 I don’t like my food to smell like cigarettes, but if you do this is the perfect place. Didn’t get everything I order either 🤣🤣
This location had 2 employees working, but only 1 was doing the work. The toaster was not working, so no subs could be toasted. Not a good experience.
Atmosphere: 3
Food: 3
Service: 4
Friendly people
Atmosphere: 5
Food: 5
Service: 5
Clean store and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Since the new manager the place looks 10 times better than before ! Great service and food !
Atmosphere: 5
Food: 5
Service: 5
They need to hire more employees. Every time I go there I have to wait on line due to slow their employees work. Need more training in how to work faster in order to get better results.
Atmosphere: 3
Food: 5
Service: 1
First impression place looked clean but the two young ladies in charge need a hair net while handling food. We had several subs and I got the chicken salad wrap on the menu it doesn't say mayo and they don't even ask . She put lots of mayo mixed with the chicken that was awful. I didn't complaint but won't be back.
Atmosphere: 4
Food: 3
Service: 3
If you like your bread toasted don't visit this store in Lake Placid 5 out of 10 times that I've been there the oven has been broken....
Place was a mess, soda everywhere, food portions were absolutely disrespectful for the price. I paid 30 dollars for two foot long subs and drinks. We got a steak and cheese and rotisserie chicken, there was next to no toppings, had to beg the employees for more then 5 slivers of dried onions that looked so old they remembered the Lincoln Assassination. Employees were friendly and professional except one who wanted to slam the cooking equipment like a mosh pit victim. Won't be returning.
Poor choice of bread
Toaster broken
Internet issues
Corporate needs to take this location. It’s horrible.
Restaurantji Recommends
The last 3 times visiting they were out of either meats or ingredients. The customer service was okay, 1 of the ladies working very unfriendly. Will not waste my time going back.
My fiance and I place two separate orders. I placed my order first, and then he placed his order. But when I got to the store, his order was done before mine.
Keeps rolling downhill. Our two subs today were sparsely made with very little meat and hard stale bread. Deals aren’t worth these sandwiches. I keep giving chances but keeps getting worse.
I ordered two BMT Subs dragged through the garden. The bread was hard as a rock, did not put all the condiments. I called and talked to the manager at Subway she said to me exact words thanks for telling me. Didn't offer any explanation any refunds nothing just plain thanks for telling me bye. Was very disappointed with the subs probably will never go there again. Very bad customer service. Lake Placid Florida location
Ordered in the app, would not recommend.
Horrible customer service 0/10
I don’t like my food to smell like cigarettes, but if you do this is the perfect place.
Didn’t get everything I order either 🤣🤣
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