Coffee is usually good but my last two orders there have been wrong…. Giving me completely wrong donuts and Egg bites overcooked. I don’t think I’ll be back.
Food: 1
Service: 2
Matt Camp
Employees at this store are rude towards Doordash drivers. Went to pick up and employee got irate when I couldn't call THEY'RE customer
Atmosphere: 1
Food: 1
Service: 1
K M
This place is always loud and employees are obnoxious. Manager is always loud. Doesn't care who is around will cuss and let her employees cuss whilw customers are around. Iced coffee tastes wierd.. Will go to winter haven or lake wales Walmart for good dunkin.
Atmosphere: 1
Food: 1
Service: 1
Courtney Ginsburg
Ordered 2 egg and cheese sandwiches. The plain bagels were extremely stale and the cheese on the sandwich was not melted. We usually love Dunkin food, but this was the worst Dunkin we've ever had.
Food: 2
Service: 3
Pat Payne
It's my favorite dunkin location. I've known these people for years.
Atmosphere: 5
Food: 5
Service: 5
Charles Rowland
Good coffee even if the drive thru is a little slow
Atmosphere: 4
Food: 4
Service: 4
David Matos
I usually come to this stop to get my usual plain or cinnamon bagel, extra toasted, with a mango or pineapple sparkling drink. Today, I decided to go inside and waited at the counter for someone to take my order. However, no staff was available. I looked to the side and saw the employee on her cell phone. When I finally got her attention, she approached me with an unfriendly attitude to take my order.
I clearly requested my usual: a plain bagel, extra toasted, with cream cheese. When I received the bagel, it was not extra toasted. I asked her again to toast it, but she seemed annoyed and had an issue with it. She turned her back to me and asked the person working with her, who said he had toasted it. The problem isn’t whether he did or not; my request was for an extra toasted bagel, and it was not done.
I can’t believe that, as a paying customer, it was such a problem for her to do what I asked. I purposely waited for the next staff to clock in so that I could get my bagel re toasted.
If she’s unhappy working there, she should consider finding another job. Otherwise, she needs to be retrained. Her customer service skills are terrible, and she reflects badly on this location.
As far I know I will not recommend this place, and I definitely won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Summer Cooper
I come here 7 days a week to get my iced coffee. It is perfect every time! The staff members are very pleasant!!
Atmosphere: 5
Food: 5
Service: 5
F H
Closed as of April 18
Atmosphere: 4
Food: 4
Service: 4
Tempei
I waited so long for then to cook the 6$ meal deal that i toke time out of my day to write a review as im still waiting for my food.Dont go here if you think it will be a quick stop or fast food.i think i waited 15 mins for this food.
Although the food was worth the wait, after waiting about 10 mins inside the shop and being ignored by the 4 people working at the time, finally a boy told us he wouldn’t be able to take our order since the money was being counted for the cash register. Then the girl from the drive through told us that if we wanted something we needed to order it through the drive through only. So we did. 🤦🏻♀️🤷🏻♀️
Atmosphere: 5
Food: 5
Service: 4
Debbie Fraizer
I used to love Dunkin Donuts but they can't ever get my coffee colada right and the food isn't that good at all They don't train the kids right anymore.
Atmosphere: 5
Food: 3
Service: 5
Peggy Greene
The young lady at the register was nice enough to the lady before me. But I guess she just didn't like my voice because she was very dry and unfriendly
Atmosphere: 4
Food: 5
Service: 3
Kim Smith
I have only gotten one good iced coffee out of the last four trips. Today- they didn’t even bother to put cream in it. It tasted like old coffee. No more. Yall should be at least halfway good at an original iced coffee with cream and sweetener!! Wasted money. Threw it away.
Atmosphere: 2
Food: 1
Service: 2
Raphael Velez
I always follow the diet. But I lasted too long and I had extras and really wanted a stuffed donut and I bought 8 and ate them. And I don't regret it.
Coffee is usually good but my last two orders there have been wrong…. Giving me completely wrong donuts and Egg bites overcooked. I don’t think I’ll be back.
Food: 1
Service: 2
Employees at this store are rude towards Doordash drivers. Went to pick up and employee got irate when I couldn't call THEY'RE customer
Atmosphere: 1
Food: 1
Service: 1
This place is always loud and employees are obnoxious. Manager is always loud. Doesn't care who is around will cuss and let her employees cuss whilw customers are around. Iced coffee tastes wierd.. Will go to winter haven or lake wales Walmart for good dunkin.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 egg and cheese sandwiches. The plain bagels were extremely stale and the cheese on the sandwich was not melted. We usually love Dunkin food, but this was the worst Dunkin we've ever had.
Food: 2
Service: 3
It's my favorite dunkin location. I've known these people for years.
Atmosphere: 5
Food: 5
Service: 5
Good coffee even if the drive thru is a little slow
Atmosphere: 4
Food: 4
Service: 4
I usually come to this stop to get my usual plain or cinnamon bagel, extra toasted, with a mango or pineapple sparkling drink. Today, I decided to go inside and waited at the counter for someone to take my order. However, no staff was available. I looked to the side and saw the employee on her cell phone. When I finally got her attention, she approached me with an unfriendly attitude to take my order.
I clearly requested my usual: a plain bagel, extra toasted, with cream cheese. When I received the bagel, it was not extra toasted. I asked her again to toast it, but she seemed annoyed and had an issue with it. She turned her back to me and asked the person working with her, who said he had toasted it. The problem isn’t whether he did or not; my request was for an extra toasted bagel, and it was not done.
I can’t believe that, as a paying customer, it was such a problem for her to do what I asked. I purposely waited for the next staff to clock in so that I could get my bagel re toasted.
If she’s unhappy working there, she should consider finding another job. Otherwise, she needs to be retrained. Her customer service skills are terrible, and she reflects badly on this location.
As far I know I will not recommend this place, and I definitely won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
I come here 7 days a week to get my iced coffee. It is perfect every time! The staff members are very pleasant!!
Atmosphere: 5
Food: 5
Service: 5
Closed as of April 18
Atmosphere: 4
Food: 4
Service: 4
I waited so long for then to cook the 6$ meal deal that i toke time out of my day to write a review as im still waiting for my food.Dont go here if you think it will be a quick stop or fast food.i think i waited 15 mins for this food.
Restaurantji Recommends
Although the food was worth the wait, after waiting about 10 mins inside the shop and being ignored by the 4 people working at the time, finally a boy told us he wouldn’t be able to take our order since the money was being counted for the cash register. Then the girl from the drive through told us that if we wanted something we needed to order it through the drive through only. So we did. 🤦🏻♀️🤷🏻♀️
Atmosphere: 5
Food: 5
Service: 4
I used to love Dunkin Donuts but they can't ever get my coffee colada right and the food isn't that good at all
They don't train the kids right anymore.
Atmosphere: 5
Food: 3
Service: 5
The young lady at the register was nice enough to the lady before me. But I guess she just didn't like my voice because she was very dry and unfriendly
Atmosphere: 4
Food: 5
Service: 3
I have only gotten one good iced coffee out of the last four trips. Today- they didn’t even bother to put cream in it. It tasted like old coffee. No more. Yall should be at least halfway good at an original iced coffee with cream and sweetener!! Wasted money. Threw it away.
Atmosphere: 2
Food: 1
Service: 2
I always follow the diet. But I lasted too long and I had extras and really wanted a stuffed donut and I bought 8 and ate them. And I don't regret it.
Atmosphere: 5
Food: 5
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