I visit the drive through as a daily customer, even on weekends. The people are always nice but it seems every other day my order is wrong. It also seems like they try to find ways to give you as little coffee as possible. What I mean is, the coffee either tastes more like water than coffee or they be put so much ice in the iced coffee you can’t get your straw in it, or there is 3 or 4 pieces of ice (after I’m assuming someone complained.) I think the thing that irks me the most is every day I go through the drive through, they try to upsell me, “Shot of espresso to make your coffee stronger.” I shouldn’t need a shot of espresso if you were using the correct amount of grounds to brew your coffee, like every other Dunkin I’ve been to. Sadly, you’ve lost 2 regular customers because I don’t want to have to continue to buy a second coffee from another Dunkin in the afternoon because yours does not resemble coffee.
Atmosphere: 2
Food: 1
Service: 2
Christopher Zito
Walked in to find dirty tables. Had to do their job for them and clean one off myself. Was then ignored for 5 minutes when trying to ask for a cup of tap water, and got told they charge for it. After I'd just done THEIR job and cleaned off a table. It's like a slap in the face. Absolutely horrendous. This is why I try to avoid Dunkin Donuts and go to Starbucks instead.
Atmosphere: 1
Food: 1
Service: 1
Tiara Shania
If I say chocolate GLAZED, I do not want a chocolate donut. Drove all the way home to find four chocolate donuts instead of chocolate glazed.
Ms Renee
Everyone that I encounter at the drive this is always pleasant and the food is good.
Atmosphere: 5
Food: 5
Service: 5
Annette Weber-Stein
Excellent service and my coffee was fresh and fast! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Christina Gomez
The Manager isn't following company policies. I went to this location after school pickup around 2:30 they only had pumpkin and powder munchkins in stock and we wanted the halloween bucket for the kids. I asked the cashier if we could just buy the bucket like I've seen other stores offering . She said no and tried to make me pay 12.99 for 50 donuts that we wouldn't eat rather than the 2$ for the bucket as requested . Won't go back to this location Manager doesn't have customer service skills
Atmosphere: 2
Food: 1
Service: 1
Alan Rodriguez
After handing me my order the lady assured me my order was complete I get home to find out I was missing 2 things I called them to see if they could do anything and they hung up on me twice.
Atmosphere: 1
Food: 1
Service: 1
Mitch Brit
Love this place good food and drinks and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Doughnut, Egg and Cheese
Lala Jones
There was no customer in side or drive thru when I arrived. I place my order on the kiosk . A few minutes later a woman came over and pulled the order ticket and placed it on the counter. Few minutes later a young man walked over and picked it up to start the order as he grabs the plastic cups he drops a cup or 2 and picks them back up and placing it back on the sleeve. That is gross's. What does it cost you for a cup. He should have thrown it away. The counter top was dirty , floor was dirty. Very unfriendly. No smile , no friendly welcome or good buy. Didn’t feel welcomed or appreciated.
Unbelievable I go in there around 12:30 to get a drink and some munchkins now I understand they were busy but it was the fact that I was waiting on the couch for 15 minutes they scream people are at the calendar and they had no clue we were even there one day finally comes in is mad, disgusting and rude and then I see them fooling around in the back laughing as if this is all a joke, so I left I will not be returning this dunkin and on top of that another worker comes in eyes red as hell looks at me while grabbing a donut and says what and then I replied can you take my order he mumbles and leaves honestly any other Dunkin’ is better then this one or go to Starbucks
Atmosphere: 1
Service: 1
Jason Martinez
The Indian ladies were being rude and their screens to order don’t work
Atmosphere: 1
Food: 3
Service: 1
Aaron Johnson
Every time I've gotten a coffee cake muffin from here, it has been the saddest piece of garbage I've ever seen in my life.
Unfortunately, none of the other surrounding Dunkins can seem to do any better.
Food: 1
Service: 3
Ashley Salick
Went there this morning and ordered my same coffee I have been ordering for years. Guy gives it to me and I said this is not what I ordered I asked for sweet cold foam woman comes to the window and starts screaming no you didnt. I said yes I did. Then she proceeds to scream at me 1 dollar more 1 dollar more. Not a big deal but normally people apologize if they got your order incorrect not this woman she starts yelling at me. The disrespect I experienced today for coffee at this location was not ok in anyway.
I visit the drive through as a daily customer, even on weekends. The people are always nice but it seems every other day my order is wrong. It also seems like they try to find ways to give you as little coffee as possible. What I mean is, the coffee either tastes more like water than coffee or they be put so much ice in the iced coffee you can’t get your straw in it, or there is 3 or 4 pieces of ice (after I’m assuming someone complained.) I think the thing that irks me the most is every day I go through the drive through, they try to upsell me, “Shot of espresso to make your coffee stronger.” I shouldn’t need a shot of espresso if you were using the correct amount of grounds to brew your coffee, like every other Dunkin I’ve been to. Sadly, you’ve lost 2 regular customers because I don’t want to have to continue to buy a second coffee from another Dunkin in the afternoon because yours does not resemble coffee.
Atmosphere: 2
Food: 1
Service: 2
Walked in to find dirty tables. Had to do their job for them and clean one off myself. Was then ignored for 5 minutes when trying to ask for a cup of tap water, and got told they charge for it. After I'd just done THEIR job and cleaned off a table. It's like a slap in the face. Absolutely horrendous. This is why I try to avoid Dunkin Donuts and go to Starbucks instead.
Atmosphere: 1
Food: 1
Service: 1
If I say chocolate GLAZED, I do not want a chocolate donut. Drove all the way home to find four chocolate donuts instead of chocolate glazed.
Everyone that I encounter at the drive this is always pleasant and the food is good.
Atmosphere: 5
Food: 5
Service: 5
Excellent service and my coffee was fresh and fast! Thank you.
Atmosphere: 5
Food: 5
Service: 5
The Manager isn't following company policies. I went to this location after school pickup around 2:30 they only had pumpkin and powder munchkins in stock and we wanted the halloween bucket for the kids. I asked the cashier if we could just buy the bucket like I've seen other stores offering . She said no and tried to make me pay 12.99 for 50 donuts that we wouldn't eat rather than the 2$ for the bucket as requested . Won't go back to this location Manager doesn't have customer service skills
Atmosphere: 2
Food: 1
Service: 1
After handing me my order the lady assured me my order was complete I get home to find out I was missing 2 things I called them to see if they could do anything and they hung up on me twice.
Atmosphere: 1
Food: 1
Service: 1
Love this place good food and drinks and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Doughnut, Egg and Cheese
There was no customer in side or drive thru when I arrived. I place my order on the kiosk . A few minutes later a woman came over and pulled the order ticket and placed it on the counter. Few minutes later a young man walked over and picked it up to start the order as he grabs the plastic cups he drops a cup or 2 and picks them back up and placing it back on the sleeve. That is gross's. What does it cost you for a cup. He should have thrown it away. The counter top was dirty , floor was dirty. Very unfriendly. No smile , no friendly welcome or good buy. Didn’t feel welcomed or appreciated.
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unbelievable I go in there around 12:30 to get a drink and some munchkins now I understand they were busy but it was the fact that I was waiting on the couch for 15 minutes they scream people are at the calendar and they had no clue we were even there one day finally comes in is mad, disgusting and rude and then I see them fooling around in the back laughing as if this is all a joke, so I left I will not be returning this dunkin and on top of that another worker comes in eyes red as hell looks at me while grabbing a donut and says what and then I replied can you take my order he mumbles and leaves honestly any other Dunkin’ is better then this one or go to Starbucks
Atmosphere: 1
Service: 1
The Indian ladies were being rude and their screens to order don’t work
Atmosphere: 1
Food: 3
Service: 1
Every time I've gotten a coffee cake muffin from here, it has been the saddest piece of garbage I've ever seen in my life.
Unfortunately, none of the other surrounding Dunkins can seem to do any better.
Food: 1
Service: 3
Went there this morning and ordered my same coffee I have been ordering for years. Guy gives it to me and I said this is not what I ordered I asked for sweet cold foam woman comes to the window and starts screaming no you didnt. I said yes I did. Then she proceeds to scream at me 1 dollar more 1 dollar more. Not a big deal but normally people apologize if they got your order incorrect not this woman she starts yelling at me. The disrespect I experienced today for coffee at this location was not ok in anyway.
Atmosphere: 1
Food: 1
Service: 1
Always clean fast and fresh service.
Atmosphere: 5
Food: 5
Service: 5
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