Had a Horrible experience with their customer service. Called for a delivery order. Spoke with Carlos he was rude and argued about not being able to hear me nor that they don't deliver to my address that is 1 mile away. I was trying to ask him a question and all of the sudden he just hangs the phone up. I feel like he needs to get evaluated in his customer service skills.
Atmosphere: 1
Food: 1
Service: 1
J.T. Cariseo
I don't write very many reviews unless it's 5 star or 1 star. We've been ordering from this location for years now (because my son loves Pizza Hut). I would say 9 or of 10 times the order has been incorrect and/or poor quality. Once again forgot an item that I ordered. Quality was not even close to Pizza Hut normal standards. Bread sticks had barely any seasoning. Pan Pizza was good though. We're a big family. 8 people. When my son refused to eat after trying the Pizza and a bite of bread stick. I knew it was bad. Over a $100 order. After forgetting the 6 ranch dips that we ordered I decided to go to the store and get them. I walk in, the store is a mess and the girl is watching something on her phone. I get the feeling it's basically a lack of caring. We're going to try the Riverbridge location next and is that doesn't work think we're done with Pizza Hut altogether. Shame we have a long history with Pizza Hut. Don use to Manage that store, in fact, it was a manager training store. It was an exceptional location.
Atmosphere: 1
Food: 2
Service: 1
Nancy Farmer
10 minutes ago my husbands order was delivered completely incorrectly. I ordered him a large Pepperoni & sausage & Banana Peppers in the side plus added a $5.00 tip. Delivered with just a large pepperoni and 5 small plastic containers of pizza sauce. Called their Jog Road store on Jog Road only to be told no mistake was made. Thankfully we had a $5.00 on hand to tip the delivery guy.
We have not eaten from Pizza hut in at least six years, but today we decided to give it a try. The pizza was just as expected, it has been the same for decades. The chicken pieces were okay. This is what Pizza Hut is.
When we got there, the environment was clean and inviting and the staff was friendly. The order was exactly what we asked for and it was ready when promised. This is what this Pizza Hut is.
Atmosphere: 5
Food: 3
Service: 5
sue w
The free pizza promotion is a scam. Paid regular price for a pizza last week now the app and the man behind the counter say there is no free pizza
Atmosphere: 1
Food: 4
Service: 2
Anthony Salgado
Wow! Idk if Johnathon is a manager or not, but he treated me exceptionally well. I felt treated like a super customer the way he calmly helped my situation. His professional and super kind treatment of customers should defiantly be rewarded! I am sending all my family and friends to his store from now on. Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Pradeep Chopade
I am ordering pizza to this place from last two years. This branch doing great job; always count on consistency in flavor. Though Pizza Hut mobile app sucks. I always use web version to order pickup from this place.i will rate this location and their consistency to customer satisfaction and quality taste every time i ordered. I always order veg pizza and garlic oil coating around the crisp corner of the pizza. They always add extra toppings with crisp garlic flavored edges.
Fast ordering, there are always helpful
Atmosphere: 5
Food: 5
Service: 5
Excellence always
Atmosphere: 5
Food: 5
Service: 5
Great and prompt service
Atmosphere: 5
Food: 5
Service: 5
Pizza gave me heartburn
Atmosphere: 4
Food: 4
Service: 4
This shit sucks
Food: 1
The food was hot, polite staff.
Atmosphere: 3
Food: 3
Service: 3
Had a Horrible experience with their customer service. Called for a delivery order. Spoke with Carlos he was rude and argued about not being able to hear me nor that they don't deliver to my address that is 1 mile away. I was trying to ask him a question and all of the sudden he just hangs the phone up. I feel like he needs to get evaluated in his customer service skills.
Atmosphere: 1
Food: 1
Service: 1
I don't write very many reviews unless it's 5 star or 1 star. We've been ordering from this location for years now (because my son loves Pizza Hut). I would say 9 or of 10 times the order has been incorrect and/or poor quality. Once again forgot an item that I ordered. Quality was not even close to Pizza Hut normal standards. Bread sticks had barely any seasoning. Pan Pizza was good though. We're a big family. 8 people. When my son refused to eat after trying the Pizza and a bite of bread stick. I knew it was bad. Over a $100 order. After forgetting the 6 ranch dips that we ordered I decided to go to the store and get them. I walk in, the store is a mess and the girl is watching something on her phone. I get the feeling it's basically a lack of caring. We're going to try the Riverbridge location next and is that doesn't work think we're done with Pizza Hut altogether. Shame we have a long history with Pizza Hut. Don use to Manage that store, in fact, it was a manager training store. It was an exceptional location.
Atmosphere: 1
Food: 2
Service: 1
10 minutes ago my husbands order was delivered completely incorrectly. I ordered him a large Pepperoni & sausage & Banana Peppers in the side plus added a $5.00 tip. Delivered with just a large pepperoni and 5 small plastic containers of pizza sauce. Called their Jog Road store on Jog Road only to be told no mistake was made.
Thankfully we had a $5.00 on hand to tip the delivery guy.
Atmosphere: 1
Food: 3
Service: 3
Awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We have not eaten from Pizza hut in at least six years, but today we decided to give it a try. The pizza was just as expected, it has been the same for decades. The chicken pieces were okay.
This is what Pizza Hut is.
When we got there, the environment was clean and inviting and the staff was friendly. The order was exactly what we asked for and it was ready when promised.
This is what this Pizza Hut is.
Atmosphere: 5
Food: 3
Service: 5
The free pizza promotion is a scam.
Paid regular price for a pizza last week now the app and the man behind the counter say there is no free pizza
Atmosphere: 1
Food: 4
Service: 2
Wow! Idk if Johnathon is a manager or not, but he treated me exceptionally well. I felt treated like a super customer the way he calmly helped my situation. His professional and super kind treatment of customers should defiantly be rewarded! I am sending all my family and friends to his store from now on. Thanks again!
Atmosphere: 5
Food: 5
Service: 5
I am ordering pizza to this place from last two years. This branch doing great job; always count on consistency in flavor. Though Pizza Hut mobile app sucks. I always use web version to order pickup from this place.i will rate this location and their consistency to customer satisfaction and quality taste every time i ordered. I always order veg pizza and garlic oil coating around the crisp corner of the pizza. They always add extra toppings with crisp garlic flavored edges.
terrible service
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