Pollo Tropical
4331 Lake Worth Rd, Lake Worth
(561) 641-7800
Recent Reviews
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Drive thru missed our order for drinks. My husband said “Large coke” 3 times. and are the combo meals don’t have drinks?? They missed our sauces too.
Atmosphere: 4
Food: 5
Service: 1
Twice I have gotten drive thru and twice I have been disappointed. Both times they got my order wrong or left something out. So disappointing. I will avoid this branch in future. Check your order thoroughly!!!
Nice and clean
Atmosphere: 5
Food: 5
Service: 5
The service and The service and management were extremely poor. I placed an online order at 6:40 PM, and it was marked as “order ready.” However, I arrived at the restaurant at 7:00 PM and found five people waiting in front of me, . The employee informed me that the chicken was not ready at 7:05 PM. I finally received my order at 7:30PM, but the chicken was not well-cooked. I believe that the restaurant was in a rush to fulfill orders, which resulted in a lack of attention to detail. is horrible
Atmosphere: 1
Food: 1
Service: 1
This restaurant is near my warehouse and I'm a frequent flyer there fabulous food always fresh staff is always helpful everyone loves to help
Atmosphere: 5
Food: 5
Service: 5
If you are deaf dont go to the druve thru, I couldn't hear much but the lady gave me a look , I always get the same order for years but this time because I couldn't hear the lady they decided to put tomatoes and onions on the food 😮💨 im here thinking no way they can be racist because im spanish too im guessing the lady has a anger problem I dont know but im gonna start going to another location.
Atmosphere: 1
Food: 1
Service: 1
No good service, I asked 1/2 chicken rice and beans.
Missing breast, napkin cutlery any sauce.
Great staff fast and tasty
Picked up around 9:30 ordered 1 chicken sandwich and one grilled chipotle didn’t get the grilled chipotle so that was the first mistake didn’t really care much but THIS I JUST DEVOURED THIS RAW CHICKEN SANDWICH RAW?!?! Well I hope I don’t get serious health problem from eating it RAW guess I’ll find out soon.
Food: 1
Tropichop great quick meal.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru ordering is a hassle, these people dont understand or hear well, order wrong often, they do not verify either.
Atmosphere: 1
Food: 3
Service: 1
We were seated promptly.
Order rice and fries wt chicken ..got home and only got half of my food ..
Atmosphere: 1
Food: 2
Service: 1
Fast through the drive thru
Atmosphere: 5
Food: 5
Service: 5
The food is awesome and so the cashier Natti! I has a tasty chicken soup for my son who is addicted to it! Always having the best experience at this store. Thank you!
Atmosphere: 5
Food: 5
Service: 5
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