“I had the pleasure of visiting Jersey Mike’s Subs here in Lakeland, Florida and I have to say — Helena, Cia, and Kaila (new hire) completely blew me away with their professionalism, class, and energy. From the moment I walked in, the atmosphere felt welcoming, organized, and full of pride in what they do.
These three ladies didn’t just make a sandwich… they crafted a TRUE Philly hoagie experience with precision, teamwork, and genuine customer care. Every step — from greeting, preparation, and presentation — showed elite-level service that represents the brand at the highest standard.
Helena’s leadership presence, Cia’s attention to detail, and Kaila’s impressive confidence as a new hire created a perfect example of what world-class hospitality looks like. You can tell they take pride in their work, and it absolutely shows in the quality of the food and the way customers are treated.
Corporate leadership — if you’re reading this — please recognize this team. They are the definition of professionalism, positivity, and excellence, and they made this visit unforgettable. Lakeland is lucky to have them!
I will definitely be back — not just for the amazing hoagies, but for the incredible people behind the counter.“
“I wanna say Catrina made me the best salad I have ever had. I definitely recommend going there and getting a salad. Last week I had a roast beef and provolone sub and it was fantastic. If you haven't had jersey mikes I definitely recommend trying it. And the service is fantastic.“