I sat in my hot car for almost 15 minutes. There were three of us parked and they brought out all three at once.
Atmosphere: 4
Food: 4
Service: 3
Ray Thunder
The food isn't bad, it's mcdonald's after all but the wait time and staff was excellent. One of the better mcdonald's I went to
Atmosphere: 4
Food: 4
Service: 4
Stefanie Hedrick
We couldn't get anyone to help us. Left with no food.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Allen
Great fresh food. Just could you add more creamer to the coffee please ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Mcnuggets
chino dr
So about 2 weeks ago I go thru the drive thru and the lady said she will be right with me. We waited no lie about 30min in line to then be ignored we drove around 2x and nothing..today we go once again and we asked for sweet and sour sauce the guy tell me it's 50 cent per sauce? Like really well he never opened the register and came back w the sauce so I guess he kept the 50cent..so sad
Service: 1
Raquel Suarez
I have been to this McDonald's on 3150 Kathleen Road many times. It is the most poorly managed McDonald's that I've ever been. Both the drive-thru & the dine-in ordering consistently delay my order & other patrons' orders. Today, inside the restaurant one lady waited over 30 minutes another patron waited over 15 minutes and I too waited about 20 minutes. We all did not receive our drinks which was another 10 minute wait. The staff turnover is high. The kitchen staff seem disorganized. The cashier is always absent. A patron had to holler into the kitchen to get someone to take his order. They don't seem short staffed. The manager was annoyed towards a patron when she complained about having to wait over 30 minutes for her order. The employees overall are rude or apathetic. It seems that they prioritize drive-thru orders over dine-in orders. I think it is poor management & poor training. I hope the owner, owns up to it, and gets their act together- so this establishment can thrive.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Big Mac
Seth Sexton
This is the absolute slowest McDonald's I've ever been to. Sat in the Drive-Thru line for 15 minutes just to get my
Atmosphere: 3
Food: 3
Service: 1
Cynthia Serrano
Drove 15 mins from my job to get me and my sister food around 10pm I thought they had everything right and my food felt hot I was satisfied at first. When I got home (which is 18 minutes out)and finally opened up my food from its wrapper I realized my Cheeseburgers only had meat and buns, the bread was stale, and my fries were COVERED in oil. My sister's meal was exactly the same as mine hers was made correctly and FRESHLY MADE. I drove ALL the way back and just got a FULL refund for my food and told them to toss the food they gave me. Hope this helps.
Atmosphere: 2
Food: 1
Service: 1
Levi Houston
Nothing fast happens here. You can file your taxes waiting for your food
Worst McDonald's since it opened!! Never does anything in a timely matter workers think it's a hang out to laugh n talk I've made multiple complaints to corporate about this
Atmosphere: 1
Food: 2
Service: 1
Mücahit Demir
It's been 25 minutes and they couldn't provide any food ?
Atmosphere: 1
Food: 1
Service: 1
K & B Douglas
The last three times I have ordered Sprite it has just been soda with absolutely no flavor. Days apart and same results.
Food: 2
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
Michelle Allen
20 minutes to get through the drive thru...
Food: 3
Service: 2
Recommended dishes: Egg Mcmuffin, French Fries
beth cothern
The worst McDonald's in the area always have to check your order an get it right cause they don't. Every time I order they have to remake it cause they can't read a screen correctly. I can only imagine how much food they throw out everyday.
great as usual. thanks
Atmosphere: 4
Food: 4
Service: 4
I sat in my hot car for almost 15 minutes. There were three of us parked and they brought out all three at once.
Atmosphere: 4
Food: 4
Service: 3
The food isn't bad, it's mcdonald's after all but the wait time and staff was excellent. One of the better mcdonald's I went to
Atmosphere: 4
Food: 4
Service: 4
We couldn't get anyone to help us. Left with no food.
Atmosphere: 1
Food: 1
Service: 1
Great fresh food. Just could you add more creamer to the coffee please ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Mcnuggets
So about 2 weeks ago I go thru the drive thru and the lady said she will be right with me. We waited no lie about 30min in line to then be ignored we drove around 2x and nothing..today we go once again and we asked for sweet and sour sauce the guy tell me it's 50 cent per sauce? Like really well he never opened the register and came back w the sauce so I guess he kept the 50cent..so sad
Service: 1
I have been to this McDonald's on 3150 Kathleen Road many times. It is the most poorly managed McDonald's that I've ever been. Both the drive-thru & the dine-in ordering consistently delay my order & other patrons' orders. Today, inside the restaurant one lady waited over 30 minutes another patron waited over 15 minutes and I too waited about 20 minutes. We all did not receive our drinks which was another 10 minute wait. The staff turnover is high. The kitchen staff seem disorganized. The cashier is always absent. A patron had to holler into the kitchen to get someone to take his order. They don't seem short staffed. The manager was annoyed towards a patron when she complained about having to wait over 30 minutes for her order. The employees overall are rude or apathetic. It seems that they prioritize drive-thru orders over dine-in orders. I think it is poor management & poor training. I hope the owner, owns up to it, and gets their act together- so this establishment can thrive.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Big Mac
This is the absolute slowest McDonald's I've ever been to. Sat in the Drive-Thru line for 15 minutes just to get my
Atmosphere: 3
Food: 3
Service: 1
Drove 15 mins from my job to get me and my sister food around 10pm I thought they had everything right and my food felt hot I was satisfied at first. When I got home (which is 18 minutes out)and finally opened up my food from its wrapper I realized my Cheeseburgers only had meat and buns, the bread was stale, and my fries were COVERED in oil. My sister's meal was exactly the same as mine hers was made correctly and FRESHLY MADE. I drove ALL the way back and just got a FULL refund for my food and told them to toss the food they gave me. Hope this helps.
Atmosphere: 2
Food: 1
Service: 1
Nothing fast happens here. You can file your taxes waiting for your food
Restaurantji Recommends
Worst McDonald's since it opened!! Never does anything in a timely matter workers think it's a hang out to laugh n talk I've made multiple complaints to corporate about this
Atmosphere: 1
Food: 2
Service: 1
It's been 25 minutes and they couldn't provide any food ?
Atmosphere: 1
Food: 1
Service: 1
The last three times I have ordered Sprite it has just been soda with absolutely no flavor. Days apart and same results.
Food: 2
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
20 minutes to get through the drive thru...
Food: 3
Service: 2
Recommended dishes: Egg Mcmuffin, French Fries
The worst McDonald's in the area always have to check your order an get it right cause they don't. Every time I order they have to remake it cause they can't read a screen correctly. I can only imagine how much food they throw out everyday.
Atmosphere: 1
Food: 1
Service: 1