McDonald's

1450 W Lantana Rd, Lantana
(561) 582-5495

Recent Reviews

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R. W.

Wait time was horrible and then after the long wait items were missing 😕

Atmosphere: 4

Food: 5

Service: 1

Vincent Price

Placed an order through the mobile app. Ordered a chicken biscuit and it was burnt. Always check your food before leaving. I went back and the manager assisted me. She apologized and had my order re-done. The experience went from not satisfied to satisfied. I would return on the basis of their customer service.

Atmosphere: 5

Food: 3

Service: 5

chiefballer 52

Idk what happened to this location but it 100% fell off. Used to be a perfect spot for a quick stop for a quick meal on the way home from a long day at work. Order on point with all items fresh and hot..

Idk if management changed or ownership or what...but the women who was on duty 12/17 at 10:00 has zero business running a register, let alone a branch... items missing. Cold. And incapable of basic communication.

I asked for extra onions and pickles and got absolutely none. When I mentioned it the manager gave me attitude and snatched the burger. Took it to the back. And added onions. Then threw it directly in my bag, wide open. They literally dumped the entire onion tray on my burger out of spite.... this manager has zero business in customer service....absolutely disgusting individual.

Update: just read some older reviews. Appears this new manager makes a habit of poor service and disrespectful attitudes.... hopefuly ownership addresses this and brings the location back to standard..

Atmosphere: 1

Food: 1

Service: 1

Steph F

Waited on a late night order 35 minutes in drive thru. No apology honked to ask for reason. No answer between pulling up and leaving 35 min. No late night from this location again.

Atmosphere: 1

Food: 3

Service: 2

steph g

Got to be the worst mcdonalds ever. The place is so nasty. The food is undercooked. The employees at night after 10pm are horrendous. They treat you like absolute trash at the drive thru window. This McDonald’s needs an upgrade fast or it will go down fast. MANAGER DO BETTER

Mike TRADES

This place is disgusting. The employees are horrible. The food is always cold. My son is always complaining about their french fries and their chicken nuggets always being stale, the management socks, and the ladies in there right now on Wednesday. December 10 11:37 PM our disrespectful and rude slammed the doors on me and told me they were closed after the doors were wide open. This place is disgusting.

Atmosphere: 1

Food: 1

Service: 1

Keyla Chavez

I was with my husband and sister in law and It takes so long to get our food, and the manager or supervisor was so rude to my sister in law because we ordered sauces and we didn’t get it, when she was requesting it, the supervisor was very rude and racist, yelling to the lady who was giving us the sauce. If the manager don’t have to talk that way to others no even her colleagues. I hope you guys take actions against her.

Service: 1

valentina Piza BeltrĂĄn

I had to give it one star, but for me this place deserves –5 stars.
The food took around 45 minutes to be ready. When we placed our order, we asked for sauces, but when the food arrived, we didn’t receive any sauces or napkins. I requested additional sauces, and the manager, very rude, refused to give me any, saying I had to pay for them (even though we ordered three adult combos). I tried to explain that we never received the sauces in the first place. One of the employees handed me a few, and the manager started yelling at her and at me as well.

The service at this location is terrible, and the owner should address this issue. Why treat customers so poorly? If the manager doesn’t like her customer service job, she should look for a position that matches her expectations. This place is not recommended at all.

Atmosphere: 1

Service: 1

Brianna Broxton

Very rude and unprofessional. The cashier asked for my order, I started giving it to her and then nothing for about 3 mins . I look to the next of me and 2 other cars were giving their order. She blatantly skipped us stating she didn’t hear anything! The car behind us witnessed the whole thing!

Service: 1

Growbald Hasimir

It’s a McDonalds.

Atmosphere: 3

Food: 4

Service: 4

john penn

I just don't feel good after I eat McDonald's

Atmosphere: 5

Food: 2

Service: 5

Richard Pattillo

Quick and easy

Nick Nixon

Definitely a place where I suggest you don’t go to. They left plastic on my son’s breakfast sandwich
.tried to remake my meal without giving me my drinks and gave me half of my money back. Definitely bad for business 
.might even be a little racists to your own kind as I heard the general manager speaking in regards to black people and Trump
 it is coming from a “black” woman 
.

Atmosphere: 1

Food: 1

Service: 1

Handsome EESL

Excellent service

Atmosphere: 5

Food: 5

Service: 5

Edward Miller

Fir not good!

Atmosphere: 4

Food: 4

Service: 4

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