People in the kitchen don't have covers over beards. Long hair is hanging down around there face not pulled back. The dish my husband's Mac and cheese was in was still dirty with dry food,that scrapped out. The manager just said that it was stained and was rude about it. Husband got a new Mac and cheese and that bowl had beard hair in it. Place needs a lesson in management and customer service, as well as proper face and hair coverings for food service jobs.
Atmosphere: 3
Food: 1
Service: 1
Adam C
Wife and I came in tonight. I ordered a French dip and a bowl of Mac and cheese. First bowl of Mac and cheese was gross. The bowl was not cleaned. The dried food on the sides rubbed right off with a finger. It was disgusting. The lady upfront offered a new bowl and asked the Manager Garrett for a new one. He in an annoyed tone asked her why in front of me. Then looked at my bowl with an annoyed look and said sorry for the stains. That was no stain it was a dirty bowl. Then my replacement bowl of Mac and cheese has this wonderful little hair in it. At this point I am just done. The Manager Garrett and two of his male co workers who have long hair and beards do not have proper beard restraints. The workers all have a very annoyed look and demeanor to all of the customers.
Atmosphere: 4
Food: 2
Service: 1
Dana Lounders
Decided to stop here for lunch during our grocery shopping. This was the first time I have visited Panera, but my wife was used to it while living in Colorado. It took a minute for us to order and the lady at the register was very accommodating by explaining the choices. She ordered the Italiano Sandwich and I, the Ciabatta Cheesesteak. My wife stated her sandwich was different from what she remembered in Colorado, but tasty and my Cheesesteak did not taste at all like a Cheesesteak Sandwich. The Mac-n-cheese was okay, but I am not a fan of the white cheese and the chicken noodle soup had a weird taste to it. I have to say, I do not understand receiving a piece of bread as a side with the meal when you order a sandwich to begin with. All in all, the price did not reflect what we received, as the sandwiches seemed chintzy with the width of the sandwich bread not matching that of the pictures and the meat being less than a regular sandwich. I also was disappointed paying $3.29 for a drink and receiving something similar to a kid’s cup for a medium drink. Finally, they did not offer a military discount. First time and last for my, unfortunately.
Atmosphere: 3
Food: 2
Service: 4
Jaida Leeper
On the go orders are often incorrect but every time weve dined in, its been 10/10.
Atmosphere: 5
Food: 4
Service: 3
jacque
Went to get a bagel lightly toasted.. it was burnt and had air holes in it. Went to get coffee there was no coffee or creamer. Told Management about it.. he didn’t seem to care. Ask the girl at the register for a refund for no coffee..she was very nice and apologetic.
Atmosphere: 3
Food: 1
Service: 5
Sam Bam
Excellent warm food and service. Always enjoy the soup and sandwiches. Alexis, behind the counter, was extremely helpful and friendly. Give me
Atmosphere: 5
Food: 5
Service: 5
Savanah Rotllan
Glad we have more options in Lecanto service can be on the slower side.
Atmosphere: 5
Food: 5
Service: 4
Brian Magill
Ordered the cinnamon roll in drive in fast service but cinnamon roll was not fresh almost 5$for one,Aldi has 8 in a pack fresh for less $
Atmosphere: 3
Food: 1
Service: 4
william arrants
Good coffee. Excellent pastries. Somewhat pricey.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Variety of Panera Sandwiches, Variety of Breakfast Sandwiches, Spinach Soufflé, Cherry Pastry
Amber Hearn
Expect to receive half of your meal, and don’t bother telling them what side you want because they will undoubtedly give you bread anyways.
Been here three times via drive thru. All three times were delayed and order wrong. It’s Panera so I drive away assuming it’s right. That’s my fault I guess. Food is good.
Atmosphere: 4
Food: 4
Service: 1
Doreen Gormley
Bought the Tomato basil bread, yummy! And had it sliced. Goes good with any type of sandwich.
Atmosphere: 4
Food: 5
Service: 5
Savannah Jabot
Amazing customer service!! Zoey, Darleen, and Cody are awesome!
Atmosphere: 5
Food: 5
Service: 5
Glen
Clean restaurant, friendly employees, tasty food, self-service fountain drinks, pastries for dessert or takeout / take-home for later.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Variety of Panera Sandwiches
Sam Royle
Through the app you can customize your sandwiches and drinks if you have an allergy. Panera takes it seriously. They wipe down their stations and change their gloves when touching your order. I also received a sticker on my food to let me know they took precaution.
Vegetarian options: There is a whole option on their menu that is vegetarian.
People in the kitchen don't have covers over beards. Long hair is hanging down around there face not pulled back. The dish my husband's Mac and cheese was in was still dirty with dry food,that scrapped out. The manager just said that it was stained and was rude about it. Husband got a new Mac and cheese and that bowl had beard hair in it. Place needs a lesson in management and customer service, as well as proper face and hair coverings for food service jobs.
Atmosphere: 3
Food: 1
Service: 1
Wife and I came in tonight. I ordered a French dip and a bowl of Mac and cheese. First bowl of Mac and cheese was gross. The bowl was not cleaned. The dried food on the sides rubbed right off with a finger. It was disgusting. The lady upfront offered a new bowl and asked the Manager Garrett for a new one. He in an annoyed tone asked her why in front of me. Then looked at my bowl with an annoyed look and said sorry for the stains. That was no stain it was a dirty bowl. Then my replacement bowl of Mac and cheese has this wonderful little hair in it. At this point I am just done. The Manager Garrett and two of his male co workers who have long hair and beards do not have proper beard restraints. The workers all have a very annoyed look and demeanor to all of the customers.
Atmosphere: 4
Food: 2
Service: 1
Decided to stop here for lunch during our grocery shopping. This was the first time I have visited Panera, but my wife was used to it while living in Colorado. It took a minute for us to order and the lady at the register was very accommodating by explaining the choices. She ordered the Italiano Sandwich and I, the Ciabatta Cheesesteak. My wife stated her sandwich was different from what she remembered in Colorado, but tasty and my Cheesesteak did not taste at all like a Cheesesteak Sandwich. The Mac-n-cheese was okay, but I am not a fan of the white cheese and the chicken noodle soup had a weird taste to it. I have to say, I do not understand receiving a piece of bread as a side with the meal when you order a sandwich to begin with. All in all, the price did not reflect what we received, as the sandwiches seemed chintzy with the width of the sandwich bread not matching that of the pictures and the meat being less than a regular sandwich. I also was disappointed paying $3.29 for a drink and receiving something similar to a kid’s cup for a medium drink. Finally, they did not offer a military discount. First time and last for my, unfortunately.
Atmosphere: 3
Food: 2
Service: 4
On the go orders are often incorrect but every time weve dined in, its been 10/10.
Atmosphere: 5
Food: 4
Service: 3
Went to get a bagel lightly toasted.. it was burnt and had air holes in it.
Went to get coffee there was no coffee or creamer.
Told Management about it.. he didn’t seem to care. Ask the girl at the register for a refund for no coffee..she was very nice and apologetic.
Atmosphere: 3
Food: 1
Service: 5
Excellent warm food and service. Always enjoy the soup and sandwiches. Alexis, behind the counter, was extremely helpful and friendly. Give me
Atmosphere: 5
Food: 5
Service: 5
Glad we have more options in Lecanto service can be on the slower side.
Atmosphere: 5
Food: 5
Service: 4
Ordered the cinnamon roll in drive in fast service but cinnamon roll was not fresh almost 5$for one,Aldi has 8 in a pack fresh for less $
Atmosphere: 3
Food: 1
Service: 4
Good coffee. Excellent pastries.
Somewhat pricey.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Variety of Panera Sandwiches, Variety of Breakfast Sandwiches, Spinach Soufflé, Cherry Pastry
Expect to receive half of your meal, and don’t bother telling them what side you want because they will undoubtedly give you bread anyways.
Food: 2
Service: 1
Restaurantji Recommends
Been here three times via drive thru. All three times were delayed and order wrong. It’s Panera so I drive away assuming it’s right. That’s my fault I guess. Food is good.
Atmosphere: 4
Food: 4
Service: 1
Bought the Tomato basil bread, yummy! And had it sliced. Goes good with any type of sandwich.
Atmosphere: 4
Food: 5
Service: 5
Amazing customer service!! Zoey, Darleen, and Cody are awesome!
Atmosphere: 5
Food: 5
Service: 5
Clean restaurant, friendly employees, tasty food, self-service fountain drinks, pastries for dessert or takeout / take-home for later.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Variety of Panera Sandwiches
Through the app you can customize your sandwiches and drinks if you have an allergy. Panera takes it seriously. They wipe down their stations and change their gloves when touching your order. I also received a sticker on my food to let me know they took precaution.
Vegetarian options: There is a whole option on their menu that is vegetarian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Panera Sandwiches
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