The girl at the window was a sweetheart but this review is for management of this location. 9/10 times when I come here they are rude and make it obvious they hate their job. This was the final time I’ll come to this location. As a reminder, there are Dunkin’s everywhere, if one location has better service, you won’t keep customers at your location with poor service. And the blonde manager with a perpetual look of misery is terrible. Then they ask for a tip!! Hilarious.
Christina B
This establishment has joined the silliness of requesting a tip in the drive thru. I am literally driving through, picking up my own order and you pass a machine out to me requesting a tip and then getting a snarky look when I do not give one. So basically, at this point, should we tip the cashier at 7-11, WaWa, the grocery store, Wal Mart, etc? There is no establishment where a drive thru cashier should ask for or expect a tip. People who do it do it because they feel guilted into it, fearing their drinks or food will be made incorrect if they don’t.
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Honestly, i loved this place before they hired only teenagers. The service is TERRIBLE, always missing an item, the employees are rude. Everytime i order they always give me my item messy as hell with cream cheese all over the wrapper, or avocado all over it. They are so lazy and cant make food right when i order avocado toast they legit put no avocado on my toast nor bacon when i payed extra.. The staff is SO UNTRAINED its genuinely horrible. Everyone at this location cannot do their job.
Atmosphere: 1
Food: 1
Service: 1
Kim Anderson
Just a quick edit , my previous review included some wrong names… my reference to creating a customer friendly atmosphere in this store includes Chelsea, Brandy and Mia! Take a moment to rethink your interactions with customers Jennifer.
Atmosphere: 3
Food: 5
Service: 3
Bill Almond
I love the Café con leche at this store!!! The service is always excellent!
Food: 5
Service: 5
Harrison
I will no longer support this location. I had a poor experience because of the manager on duty on 7/2/25 at 7:56 am. It seemed her only goal was to escalate the situation and try to intimidate me. Her unprofessional behavior was highly inappropriate, especially with the young children around. This manager needs to be in a position where she does not interact with customers.
Atmosphere: 4
Food: 4
Service: 1
Micah Samlal
Stopped by Dunkin’ for a quick pick-me-up and had the pleasure of being helped by Nick. Super friendly, fast, and made sure everything was just right. Drinks were great, donut was fresh, and service was on point. Thanks, Nick—keep doing your thing!
Atmosphere: 5
Food: 5
Service: 5
Molly Ahonen
I’ve tried this location 4 separate times and each time has been worse than the last. I’m normally a huge Dunkin fan but I’d recommend skipping this location at all costs. The teenage employees, while kind enough, aren’t equipped or prepared to deal with any order issues that arise. This last time I was told I could not receive a medium hot coffee I’d ordered via the app because they had no medium lids…
Atmosphere: 2
Food: 3
Service: 1
Korey Hoger
Went back again today just in case it was a mistake . But no! They water down the shakes now and I was told it was per boss
Atmosphere: 3
Food: 1
Service: 1
Carley DiGaetano
They are always working hard and have never screwed up an order. Always have a smile too!
The girl at the window was a sweetheart but this review is for management of this location. 9/10 times when I come here they are rude and make it obvious they hate their job. This was the final time I’ll come to this location. As a reminder, there are Dunkin’s everywhere, if one location has better service, you won’t keep customers at your location with poor service. And the blonde manager with a perpetual look of misery is terrible. Then they ask for a tip!! Hilarious.
This establishment has joined the silliness of requesting a tip in the drive thru. I am literally driving through, picking up my own order and you pass a machine out to me requesting a tip and then getting a snarky look when I do not give one. So basically, at this point, should we tip the cashier at 7-11, WaWa, the grocery store, Wal Mart, etc? There is no establishment where a drive thru cashier should ask for or expect a tip. People who do it do it because they feel guilted into it, fearing their drinks or food will be made incorrect if they don’t.
Honestly, i loved this place before they hired only teenagers. The service is TERRIBLE, always missing an item, the employees are rude. Everytime i order they always give me my item messy as hell with cream cheese all over the wrapper, or avocado all over it. They are so lazy and cant make food right when i order avocado toast they legit put no avocado on my toast nor bacon when i payed extra.. The staff is SO UNTRAINED its genuinely horrible. Everyone at this location cannot do their job.
Atmosphere: 1
Food: 1
Service: 1
Just a quick edit , my previous review included some wrong names… my reference to creating a customer friendly atmosphere in this store includes Chelsea, Brandy and Mia! Take a moment to rethink your interactions with customers Jennifer.
Atmosphere: 3
Food: 5
Service: 3
I love the Café con leche at this store!!! The service is always excellent!
Food: 5
Service: 5
I will no longer support this location. I had a poor experience because of the manager on duty on 7/2/25 at 7:56 am. It seemed her only goal was to escalate the situation and try to intimidate me. Her unprofessional behavior was highly inappropriate, especially with the young children around. This manager needs to be in a position where she does not interact with customers.
Atmosphere: 4
Food: 4
Service: 1
Stopped by Dunkin’ for a quick pick-me-up and had the pleasure of being helped by Nick. Super friendly, fast, and made sure everything was just right. Drinks were great, donut was fresh, and service was on point. Thanks, Nick—keep doing your thing!
Atmosphere: 5
Food: 5
Service: 5
I’ve tried this location 4 separate times and each time has been worse than the last. I’m normally a huge Dunkin fan but I’d recommend skipping this location at all costs. The teenage employees, while kind enough, aren’t equipped or prepared to deal with any order issues that arise. This last time I was told I could not receive a medium hot coffee I’d ordered via the app because they had no medium lids…
Atmosphere: 2
Food: 3
Service: 1
Went back again today just in case it was a mistake .
But no! They water down the shakes now and I was told it was per boss
Atmosphere: 3
Food: 1
Service: 1
They are always working hard and have never screwed up an order. Always have a smile too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Iced Macchiato
Restaurantji Recommends
The quality is just awful and DD corporate should take control of this location,as this owner is not running this DD at high quality standards!
Atmosphere: 1
Food: 1
Service: 1
These donuts are super sad!
Atmosphere: 2
Food: 2
Service: 3
I like the fact I have a seperate line for mobile orders.
Atmosphere: 4
Food: 5
Service: 5
Great service every morning . I have never had a bad experience. Fast service. I would highly recommend this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Hash Browns, Caramel Iced Macchiato
Slow down
Atmosphere: 1
Food: 5
Service: 1
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