BJ's Restaurant & Brewhouse
25628 FL-56, Lutz
(813) 575-1830
Recent Reviews
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It was the waitress' first day and she took 20 minutes to even get our drinks. We had to flag down somebody else to help us. Then when the waitress finally came, she took a very long time to take the drink and food orders. She then disappeared again, and three or four different employees, INCLUDING a manager and it still took very long to receive it. the manager had to come re-ask the drink orders because they weren't put in. We finally receive our drinks and then when the food comes, one of us got the completely wrong order, even though the manager came to confirm what we all got. Manager promised to take items off the bill. Then finally once we all had what we ordered, the waitress comes to give the bill and of course nothing was taken off the bill and she actually upcharged us for things that came with our meal. We had to send her back twice before she actually got it to what we ordered. But again, nothing taken off the bill. I do not blame the waitress at all because it was her first day, she was nervous and shaking, and did not get nearly enough help. We were told she would be taken over for 4 times and she kept coming back. I blame management. And management should've been 100% responsible for removing most of the bill, as promised,
One meal arrived 10 minutes before the balance, Kai our server took care of the problem to our satisfaction.
Jackie M is an excellent server. She is very professional, kind, and attentive. We had a great experience and will definitely return to this location again!
Laviria deserves a million dollars!!! Excellent service! We enjoyed every moment here thanks to her and we will definitely be coming back!
Lavina was a great server. I would return.
Levina was absolutely amazing, she went above and beyond to give us the best time
Lavina is the best
Chase D was our waiter and he was amazing! service was great even thought it was busy!
It was just... outright good tasting food....
Incredible service, unlike any kind of service we've had here! Marcial was personable, professional, seasoned and kind. I'm a picky eater and he had no problem taking my order and fulfilling EVERYTHING we asked for! We hope you get him when you come!! 10/10!! ❤️
Restaurantji Recommends
Bjs needs a full on health inspection from the county. Approx 48 hours ago I had a full meal from bjs. Steak, fries, and a pazooki. My wife ordered the same thing. Here i am at the hospital with the most excruciating pain while my wife gets her stomach pumped. Beyond ridiculous. I will never step foot into this chain of restruant again. I'm glad I paid over $70 dollars have a meal that puts me in the hospital.
Eryk was a great server!
Food and service was great. We were able to take advantage of their M-F deal of a selection an entree from a curated list and get a pazookie free.
First time dining at BJs. Party of 6 and most had the $13 meal deal. Everything was excellent! All the other food delivered to the neighboring tables also looked delicious. Will definitely go back to try more. Really interested in trying the deep dish pizza.
We were a large group of 10 people and had a wonderful time. Our server Kai was terrific. He was so personable, professional and was able to get answers to our questions. In fact, there was a menu item that I really wanted but it was only available in a meal deal that was not available when we were dining there. He asked his manager who was gracious enough to allow me to order it as a entree. The food was delicious, my sparkling sangria was outstanding, and our friends truly enjoyed it. Looking forward to returning again for a wonderful meal.
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