Charleys Cheesesteaks

Javaney served me he was amazing great customer service

I wouldn’t trust the staff here. They weren’t upfront or honest when I came to pick up a DoorDash order—it felt like I was being completely lied to. Something about the whole situation was off. Whether they were too busy to actually fulfill the order or just didn’t want to admit it, I didn’t appreciate the lack of honesty.

Service: 1

I have tried many philly steaks and so far this location of charleys is the best in my opinion, the service good and the food is good.

Food is disgusting philly had no taste and it was slimy boneless wings were dry and overcooked looked like they had been sitting for a long time.

Atmosphere: 3

Food: 1

Service: 3

I stopped by Charley’s at Tampa Premium Outlets while shopping and was really impressed. The staff was friendly, my food came out quick, and the cheesesteak was fresh and flavorful. The fries and lemonade were perfect on the side. For a food court spot, this place definitely exceeded my expectations, I’ll be back!

Atmosphere: 5

Food: 5

Service: 5

Good service the food is great and a clean place over all great place.

Atmosphere: 5

Food: 5

Service: 5

Great 👍

Atmosphere: 5

Food: 5

Service: 5

I love Charley's, but this particular Charley's is extremely unclean. The staff aren't very bright either. I asked for no lettuce, tomato or mayo and apparently the girl at the register just went through the motions, pretending to enter my requests into their system. However when I got the sandwich it had mayo, tomato and lettuce, and I can't stomach mayo in the least. I took the sandwich back and the guy that originally fixed it started to just pick off the lettuce and tomato and transfer the mayoed meat to a new bread. Luckily he thought twice when he saw me standing there watching him with an unimpressed look on my face and he fixed me an entirely new sandwich. He pulled up the order and made a scene about it being ordered with everything. I told him I did not order it with everything, instead apparently the girl didn't bother to put my order in correctly. The restaurant itself is not clean. There were little piles of bread piled here and there. The staff were setting bread on top of boxes of supplies and just where ever a spot could be found. The third guy came out of the back carrying raw chicken wings, just wiped his hands on a dirty looking towel, and then put gloves on, but certainly he contaminated both the gloves and the towel in the process. The grill was disgusting. The grill scrape tool was dipped in the garbage each time they scraped the grill to tap the scrapings off. The whole kitchen was dirty and unkempt. I should have avoided this Charley's in the first place, and I certainly should have just gotten a refund after the incorrect order, but, sadly, I did eat here. No illness yet, thankfully, but I won't be eating here again.

Atmosphere: 3

Food: 2

Service: 2

Wow amazing service and food

Atmosphere: 5

Food: 5

Service: 5

Darron was a great cashier and was an amazing host

Atmosphere: 5

Food: 5

Service: 5

Great service

Atmosphere: 5

Food: 5

Service: 5

Great food

Atmosphere: 5

Food: 5

Service: 5

Food was great and great service

Atmosphere: 5

Food: 5

Service: 5

Amazing

Atmosphere: 5

Food: 5

Service: 5

Great we've had it

Atmosphere: 5

Food: 5

Service: 5