Domino's Pizza
corner of, 17804 Dale Mabry Hwy N, Van Dyke Rd NW, Lutz
(813) 960-1888
Recent Reviews
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The pizza looked like it was dropped and the pasta was poorly made. I called about the pizza and was hung up on my the manager. She was very rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
I usually have no issues with this location, but today’s delivery driver, Seth, had a major attitude regarding the tip. Even though I tipped over 15% for a nearby delivery, he was disrespectful and confrontational about the amount. I’ll still order from here because the food is good, but the service today was unacceptable. Hopefully i don't have to deal with him again. Smh
Atmosphere: 1
Food: 4
Service: 1
Don’t order at this location. I never try to give bad reviews, but I have been on hold 20 min to call and still no answer. I called a different location dominos, I had no wait, and really kind and polite service.
Service: 1
We use to love this location because the staff was so nice and helpful when it came to applying the latest deals .
Tonight was complete opposite and we caught them in a Lie about charges , that’s just wrong and unacceptable !
We do not recommend this location 😢👎🏽
Atmosphere: 1
Service: 1
We were ordering food for a school function and Danielle really went above and beyond! Thank you. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Get rid of your AI answering service. It sucks!
Amazing energy from the crew definitely makes me want to keep ordering from this exact location
Atmosphere: 5
Food: 5
Service: 5
Food was good service was great will order again
Atmosphere: 5
Food: 5
Service: 5
Literally the fastest, efficient and great customer service! My order was made to perfection. Just pulled up to the drive thru and our order was ready. Great job and I genuinely recommend them.
Atmosphere: 5
Food: 5
Service: 5
Waiting more than 3 hours to pick up one pizza and
Without cheese and topping and I paid more for extra cheese, looking for full refund, very disappointed
Restaurantji Recommends
I arrived to pick up an order at the drive-up window, which was already confirmed as ready for pickup. However, I waited over an hour in the drive-through lane because the staff — including the manager, Danielle — refused to attend customers waiting in their vehicles.
During this time:
Multiple vehicles ahead of me left the line without receiving their orders
No employee came to the window to assist customers
When I reached the window, I had to raise my voice just to get someone’s attention
The employee who responded, Travis, was rude and stated they were “too busy” to assist drive-through customers
Danielle refused to speak with me when I asked to address my concerns
I witnessed Danielle instruct staff to place a sign on the drive-up window stating it was closed, despite customers still waiting
This behavior was unprofessional, dismissive, and not in line with the customer service I expect from Domino’s. I understand restaurants can get busy, but ignoring customers and refusing service without communication is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Working hard on Halloween with a smile. Your efforts are appreciated. Thank you for your service.
Atmosphere: 5
Food: 5
Service: 5
I ordered a pizza with ham, bacon, and pineapple, and as you can see, they put very few toppings, just cheese and sauce. It's not the first time this has happened, but it will be the last time I do it. Many neighbors complain about this store. Nobody will buy there again.
Atmosphere: 2
Food: 1
Service: 3
I like this place and its drive through window. Matt rocks. They should go back to allowing requests for under-cheese adding of crushed red pepper flakes though. That’s the bomb.
Atmosphere: 4
Food: 5
Service: 5
HORRIBLE. This order of pasta was 10.00,the pepperoni pizza was skimpy
We only ordered from here because our grandkids wanted to. NEVER AGAIN!!!
Food: 1
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