Dairy Queen Grill & Chill
23671 State Rd 54, Lutz
(813) 949-8900
Recent Reviews
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Never staffed to volume, staff is always rude, and quite honestly the food is never worth the disastrous wait time whether you go in or through the drive thru
He's the nicest worker I've ever meant needs a raise please -
Atmosphere: 5
Food: 5
Service: 5
Went there to buy a birthday cake but it was a little disappointing that they couldn’t write the “happy birthday” word in the cake because “they were very busy with other orders and the person who does this is gone for the day”
Atmosphere: 2
Food: 3
Service: 2
We took the grands for Blizzards. The staff is always friendly and helpful. Of course the ice cream is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae, Reese's Peanut Butter Cup Blizzard Treat
Dairy Queen has become a staple for our family meals. Whether it’s a quick lunch or just a treat, we know we can count on this place for great food and friendly service. The prices are very affordable, which is a huge plus when dining with kids. What stands out most are the fries – they’re always perfectly crispy and flavorful, which the kids absolutely love. I also appreciate that they keep their kitchen clean by regularly changing the oil in the fryer. It makes such a difference in the taste and quality of the food.
Of course, we can’t forget the ice cream! No meal at Dairy Queen is complete without their signature frozen desserts. It’s a family favorite, and we always leave happy. Overall, it’s a great spot for a reliable meal with excellent service, and we’ll keep coming back for more!
Parking: Even the cafe is loaded, parking spaces are always available
Kid-friendliness: My children love local ice cream. They have high chairs for children
Atmosphere: 5
Food: 5
Service: 5
Tony at this location went above and beyond love his energy and overtime I visit this location he is above and beyond ! Tony keep up that energy you are amazing and so energetic love your energy dairy queen please make him a manager please. Love the way he treats us customers and is familiar with faces Tony keep up great work love world need more people like you ! Coming back on days Tony work days!! Unsure but definitely love ya service!!!
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here for years because I love Dairy Queen, but this is quite possibly the poorest run fast food restaurant I’ve ever been to.
The lady and other team workers are so great. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
This is second time my blizzards was melted and runny was to l didn't have no more ice cream to remake it ask for refund girl acted like she didn't know what I said terrible place no manager on duty I guess need to do better
Atmosphere: 1
Food: 1
Service: 1
Entered around 6:20pm. Standing at the counter for about 15mins No acknowledgment by any employee, and we left. Just a "we will be right with you" would have been nice.
Service: 1
Restaurantji Recommends
I came in to get an ice cream and expected to just grab and go. They offered to write Happy Birthday “persons name” which I did not expect and was a nice wow moment for me. I was impressed with the offer and impressed with the writing Made my day and the person who’s bday it was. Thanks.
Atmosphere: 4
Food: 5
Service: 5
Tables was dirty, had pick one that wasn't dirty
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Original Cheeseburger
Sraff is great
Ice Cream as expected
Atmosphere: 5
Food: 4
Service: 5
There was mold in my food
Atmosphere: 1
Food: 1
Service: 1
Worst experience trying to get our food. Came out wrong 3 times and still never got one of them right. Cashier just kept repeating herself and even though I asked for condiments on the side due to their incompetence I still never received that, a refund (which was requested) or an apology. Never will I go back!
Atmosphere: 1
Food: 1
Service: 1
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