Yall cant just take my card without having to shove the credit card machine in my face asking for tips? Just take the card and ask the question, the answer is no.
Atmosphere: 1
Food: 1
Service: 1
clayton topdemir
The staff was nice , but the manager was nuts. I came in to pickup my order that was placed online for them to tell me that the order cannot be put through because two of the sandwiches can’t be made, even though they are offered on the app. I then asked if I could have a sandwich of value and they said no. And then asked if I could have a refund and they also said no. I can’t understand who put this manager in charge , but they should be fired to. You can’t run a business cheating people for food, then not being able to offer a refund or even equal value. The rest of the staff are fine and nice but the fact that you can’t get your food, refund or even anything of equal value is just disappointing
Atmosphere: 3
Food: 3
Service: 1
Ducky
Friday morning on 12/12. The girl at the drive thru was nice up until I pressed no tip. She checked to see if I tipped and then got super offended, you could see her smile turn upside down. She literally stopped talking to me, didn’t even tell me to have a good day. What exactly am I tipping for? Handing me my coffee and a bagel? Jesus Christ. The managers need to have a talk with their employees. Tipping is not mandatory!
Atmosphere: 1
Food: 1
Service: 1
Brittany Miller
I knew stopping in on a busy day that it was going to be slow, but there’s no excuse for being served completely inedible food.
Food: 1
Service: 1
amalia
the worst dunkin in florida lolll the people who work here are legitimately slow
Atmosphere: 1
Food: 1
Service: 1
Leyla Brittany
This Dunkin donuts is literally the worst. I just moved into the area and I’ve been going regularly they’ve made my coffee carelessly so many times. My husband gets my coffee while we both work from home. This particular day I got a latte and asked for no whip cream and received a cup of coffee that tasted nothing but sugar and filled half way. Clearly because they didn’t listen to no whip cream. This past weekend I brought a coffee back that they gave me that tasted no like coffee milk. Another thing that happened is I got a box of muffins and when I went to pick it up they stuffed all the muffins in small donut bag. I asked the girl in the drive through for a box and she told me she didn’t know what I was talking about and she’s not sure if she has any. I asked her you’re not sure??? Like what! And my husband just motioned me to let it go. I really hate receiving coffee especially out of anything wrong. This place is terrible.
Atmosphere: 1
Food: 1
Service: 1
Arleen D
Donuts are not fresh.
Atmosphere: 4
Food: 2
Service: 4
marlon mitchell
I love Dunkin donuts but they never have blueberry, glazed and old fashioned I just stopped going. There customer service has an I don't care attitude. Please start making donuts again especially the ones I mentioned.
Atmosphere: 3
Food: 4
Service: 1
Mirenna Morgan
Slowest Dunkin I have ever been to and the drive thru is a minimum of 15 mins. They are so rude and disrespectful towards customers. This Dunkin does not value customers at all ! I placed a mobile order it took 20 mins.
Atmosphere: 1
Food: 1
Service: 1
Ang
This Dunkin is always out of stuff. Staff is terrible most of the time. One lady tried to force me to keep the wrong item she gave me and not give me what I actually ordered. Another time a lady was coughing all over everything and I ended up with a snotty napkinin my bag and the management does nothing about the bad behavior. I've seen women in fb groups complain about the same stuff from this particular Dunkin.
It's all smiles here at the Morris Bridge and Cross Creek location. Never under estimate kind words paired with great service and not to mention I noticed it costs less...yesss!
Atmosphere: 5
Service: 5
vikki lilly
Their coffee and croissants are great.
Atmosphere: 3
Food: 5
Service: 5
Jessica M
This Dunkin Donuts has one of the rudest colleagues working there. I went into the shop yesterday 9/6 at around 7:45a. I stood on the line as the ONLY person on the line and not one of the 7 colleagues working behind the counter acknowledged me until 5 minutes went by and a female colleague acknowledged me. The rude colleague who attended me asked WHAT DO YOU WANT... which was a dozen assorted donuts, and then shared with me that he was bothered by my order as it was the 3rd order of the same request he filled. After he filled the order he pushed the box towards me and told me.. HERE YOU GO. Every interaction with this colleague was both RUDE and uncomfortable. Not the best representation of you Dunkin Donuts.
Atmosphere: 1
Food: 3
Service: 1
Jeff S
I used to go to this location quite a bit. Now I barely go due to the level of service. Either orders are wrong or they don't give me all my order. It's happened probably the last 3-4 times. I doubt I'll be back.
Atmosphere: 1
Food: 1
Service: 1
Alex Kochen
They handed me a cold sandwich with a piece of cheese straight from the fridge. That’s all you need to know. They make McDonald’s look like professionals.
Yall cant just take my card without having to shove the credit card machine in my face asking for tips? Just take the card and ask the question, the answer is no.
Atmosphere: 1
Food: 1
Service: 1
The staff was nice , but the manager was nuts. I came in to pickup my order that was placed online for them to tell me that the order cannot be put through because two of the sandwiches can’t be made, even though they are offered on the app. I then asked if I could have a sandwich of value and they said no. And then asked if I could have a refund and they also said no. I can’t understand who put this manager in charge , but they should be fired to. You can’t run a business cheating people for food, then not being able to offer a refund or even equal value. The rest of the staff are fine and nice but the fact that you can’t get your food, refund or even anything of equal value is just disappointing
Atmosphere: 3
Food: 3
Service: 1
Friday morning on 12/12. The girl at the drive thru was nice up until I pressed no tip. She checked to see if I tipped and then got super offended, you could see her smile turn upside down. She literally stopped talking to me, didn’t even tell me to have a good day. What exactly am I tipping for? Handing me my coffee and a bagel? Jesus Christ. The managers need to have a talk with their employees. Tipping is not mandatory!
Atmosphere: 1
Food: 1
Service: 1
I knew stopping in on a busy day that it was going to be slow, but there’s no excuse for being served completely inedible food.
Food: 1
Service: 1
the worst dunkin in florida lolll the people who work here are legitimately slow
Atmosphere: 1
Food: 1
Service: 1
This Dunkin donuts is literally the worst. I just moved into the area and I’ve been going regularly they’ve made my coffee carelessly so many times. My husband gets my coffee while we both work from home. This particular day I got a latte and asked for no whip cream and received a cup of coffee that tasted nothing but sugar and filled half way. Clearly because they didn’t listen to no whip cream. This past weekend I brought a coffee back that they gave me that tasted no like coffee milk. Another thing that happened is I got a box of muffins and when I went to pick it up they stuffed all the muffins in small donut bag. I asked the girl in the drive through for a box and she told me she didn’t know what I was talking about and she’s not sure if she has any. I asked her you’re not sure??? Like what! And my husband just motioned me to let it go. I really hate receiving coffee especially out of anything wrong. This place is terrible.
Atmosphere: 1
Food: 1
Service: 1
Donuts are not fresh.
Atmosphere: 4
Food: 2
Service: 4
I love Dunkin donuts but they never have blueberry, glazed and old fashioned I just stopped going. There customer service has an I don't care attitude. Please start making donuts again especially the ones I mentioned.
Atmosphere: 3
Food: 4
Service: 1
Slowest Dunkin I have ever been to and the drive thru is a minimum of 15 mins. They are so rude and disrespectful towards customers. This Dunkin does not value customers at all ! I placed a mobile order it took 20 mins.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin is always out of stuff. Staff is terrible most of the time. One lady tried to force me to keep the wrong item she gave me and not give me what I actually ordered. Another time a lady was coughing all over everything and I ended up with a snotty napkinin my bag and the management does nothing about the bad behavior. I've seen women in fb groups complain about the same stuff from this particular Dunkin.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
It's all smiles here at the Morris Bridge and Cross Creek location. Never under estimate kind words paired with great service and not to mention I noticed it costs less...yesss!
Atmosphere: 5
Service: 5
Their coffee and croissants are great.
Atmosphere: 3
Food: 5
Service: 5
This Dunkin Donuts has one of the rudest colleagues working there. I went into the shop yesterday 9/6 at around 7:45a. I stood on the line as the ONLY person on the line and not one of the 7 colleagues working behind the counter acknowledged me until 5 minutes went by and a female colleague acknowledged me. The rude colleague who attended me asked WHAT DO YOU WANT... which was a dozen assorted donuts, and then shared with me that he was bothered by my order as it was the 3rd order of the same request he filled. After he filled the order he pushed the box towards me and told me.. HERE YOU GO. Every interaction with this colleague was both RUDE and uncomfortable. Not the best representation of you Dunkin Donuts.
Atmosphere: 1
Food: 3
Service: 1
I used to go to this location quite a bit. Now I barely go due to the level of service. Either orders are wrong or they don't give me all my order. It's happened probably the last 3-4 times. I doubt I'll be back.
Atmosphere: 1
Food: 1
Service: 1
They handed me a cold sandwich with a piece of cheese straight from the fridge. That’s all you need to know. They make McDonald’s look like professionals.
Atmosphere: 1
Food: 1
Service: 1
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