Dunkin'
17514 US-41, Lutz
(813) 501-4092
Recent Reviews
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Free donut on veterans day!
Atmosphere: 5
Food: 5
Service: 5
Been going here since the day they opened, my drink is always the same. More often than not when I walk in and they see me I am paying for my drink as they hand it to me , they know my order and I have never had a bad experience at this location.
Atmosphere: 4
Food: 4
Service: 5
Always great!
ITS AMAZING!
Atmosphere: 5
Food: 5
Service: 5
WAAAYYY better service than the one on Bearrs Ave. which is about a mile closer to my house.
They are about a mile apart +/- and my suggestion is to head a little North and frequent this one. Way cleaner, way better service, they don't lock the bathrooms because it's not as trashy as a neighborhood.
Atmosphere: 5
Food: 5
Service: 5
So frustrated this morning… I’ve been ordering coffees from this location for many many years. I know what my drink is supposed to taste like. My drink was made incorrectly this morning and when I politely asked them to fix it they refused saying it was correct. The little cash register girl was sweet but the women in the back preparing the food had attitudes. I want my $6 back. If I could give zeros I would. I feel sorry for the little cashier girl honestly.
Food: 1
Service: 1
Every Dunkin is 5-star to me!!
Atmosphere: 5
Food: 5
Service: 5
Terrible service, they don't give you what you ordered in full, they don't give you napkins, things are missing from the order, it's always like that, you have to tell them that something is always missing
Best coffe Good breakfast and always affordable
Atmosphere: 4
Food: 4
Service: 4
UPDATE: I edited my 1 ☆ review. The service has been consistently GREAT. My 2 coffee orders have been correct, hot & timely my last 4 times ordering! Bravo to the great kids working the counter. Kudos to the management for hiring enough of the right staff. I am back as a regular customer AND reactivated my Dunkin App!
Dietary restrictions: Hot coffee and hot lattes have the option for 4 sugar substitutes.
Parking: It is always easy to find a parking spot in front.
Wheelchair accessibility: Parking & entrance are both accessible.
Food: 5
Service: 5
Restaurantji Recommends
I went here on back to back mornings this week. On both days my experience was excellent.
Atmosphere: 4
Food: 5
Service: 5
I've been going here for a while now, every weekday morning. Sometimes, the drive thru is busy. Sometimes, it's not. The staff is always friendly. My order is made right most of the time.
Atmosphere: 5
Food: 5
Service: 5
Bad. I had to force them to make the delivery more than 5 minutes after I arrived, and they couldn't seal it up. They didn't even have stickers to seal donut boxes.
We ordered everything bagels got plain. Ordered frozen coffee with local and 4 shots of coconut can't takes coconut and strat coffee. One of the the crew was Slamming things down and when the other said there watching he said i don't care. This is the worst dunkin I have been
Atmosphere: 1
Food: 2
Service: 1
I think I’ve only had one more worse experience in the fast food world. The staff is rude. It’s a whole culture. I don’t think this is operated by Dunkin. It must be a franchise and they don’t care about you are making things right. I asked for my coffee to be remade and she brought me back same coffee with more cream. I can tell because it literally was the same flavor and I couldn’t drink it. I am impressed with how horrible the people are there. One name Zayla was cussing. Never again Dunkin. I’m officially done.
Atmosphere: 1
Food: 1
Service: 1
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