I used to order from this place all the time on ubereats and finally came in person to pick up my food. I gotta say that it looked better than I had imagined. Everything was clean and tidy, the food looked very fresh, and the staff was super friendly. There was a long line but it was super quick. Will definitely be back again ?
Atmosphere: 5
Food: 5
Service: 5
Zhiwei Dong
Came into this outlet mall’s food court and there were so many options. Came across pokelulu and the ingredients looked so fresh and they had boba tea (total plus). Ordered myself a customized bowl and a basic boba tea, since you can never go wrong with original.. and I gotta say, I was well impressed. The pricing is about the same as other poke spots I have been to in the area so to me it’s reasonable. Plus the food and drink was 10/10. Definitely will be back if I’m ever in the area again!
Atmosphere: 5
Food: 5
Service: 5
Benjamin Boynton
You must select a premade bowl or fill out a form. This is different from other poke restaurants.The premade bowl was overloaded with raw purple onions, which ruined the flavor. It was good otherwise. It was extremely crowded, but that was to be expected. The number they are angrily shouting out does not match the number on the receipt. They only say the last two digits. Because it's crowded, there is nowhere to sit. We spent over $50 for two premade bowls. I don't think I will be returning given all the issues unless it improves.
Atmosphere: 2
Food: 2
Service: 2
Erik Rodriguez
This place is DISGUSTING. FILTHY, gross inedible food. Customer service is HORRID. Worst poke on the east coast. Cannot warn enough DO NOT SPEND MONEY HERE.
Atmosphere: 1
Food: 1
Service: 1
Laura Sage
Asked for cooked salmon came out raw. Then they let me wait 10 minutes to cook the fish. I hate to be punished for someone else’s goof ups.
Anthony Greco
Great and fresh poke and the boba tea was delicious! The kind lady taking our order was really patient and helpful.
Atmosphere: 5
Food: 5
Service: 5
Grace Giraldo
Horribly rude, the menu is very confusing and when I didn’t order correctly they made me feel incompetent. Service is awful and the food and drinks are mediocre. Don’t go to this place!!!!
Garbage drinks, nasty don’t do it.. asked for something else they said no and waved at me from across the room.
Atmosphere: 1
Food: 1
Service: 2
Stabbi Savvi
I always get the Oreo milk tea it's my favorite my daughter got the taro. The service was super friendly as well.
Atmosphere: 3
Food: 4
Service: 5
Meghan
I think more people get the Boba(taste amazing) I do enjoy getting a salad bowl from them very good ?
Atmosphere: 5
Food: 5
Service: 5
Nicollete Leroy
I am a regular customer and I love your boba. However I had a terrible experience lately. 2 days ago order 2 boba drinks with cheese foam but I get the drinks without the cheese foam even though I paid for it. The store was closing so I was in a hurry and didn’t pay attention. I came today to order boba and spoke to the person who was serving me about this experience (a young asian man) who didn’t take me seriously and said “the cheese foam is only 50 cents”. I insisted that I paid for something and didn’t get it, he then said he’ll give me back the 50 cents for each drink and I proceeded to order 2 drinks. My mother who was with me asked for no ice in her drink and he says its $1 for no ice in drink. The most ridiculous thing I have ever heard. My mom is visiting me from over seas and I did not want to refuse her request for “no ice” since she is just recovering from a bad cold so I did not argue with him and paid. He basically took back his 2 50 cents back just to play me because he was super bothered by it anyway.I am sharing the picture of the 2 drinks that mention to have cheese foam but didn’t.I hope this reaches management and this “smart” server gets fired.$1 for no ice in drink ?Disgusting.
Service: 1
Meghan Netterville
I think more people get the Boba(taste amazing)I do enjoy getting a salad bowl from them very good ?
Got the mango passion fruit tean, very good
Atmosphere: 4
Service: 4
Not amazing for the price I paid.
Atmosphere: 3
Food: 2
Service: 3
I used to order from this place all the time on ubereats and finally came in person to pick up my food. I gotta say that it looked better than I had imagined. Everything was clean and tidy, the food looked very fresh, and the staff was super friendly. There was a long line but it was super quick. Will definitely be back again ?
Atmosphere: 5
Food: 5
Service: 5
Came into this outlet mall’s food court and there were so many options. Came across pokelulu and the ingredients looked so fresh and they had boba tea (total plus). Ordered myself a customized bowl and a basic boba tea, since you can never go wrong with original.. and I gotta say, I was well impressed. The pricing is about the same as other poke spots I have been to in the area so to me it’s reasonable. Plus the food and drink was 10/10. Definitely will be back if I’m ever in the area again!
Atmosphere: 5
Food: 5
Service: 5
You must select a premade bowl or fill out a form. This is different from other poke restaurants.The premade bowl was overloaded with raw purple onions, which ruined the flavor. It was good otherwise. It was extremely crowded, but that was to be expected. The number they are angrily shouting out does not match the number on the receipt. They only say the last two digits. Because it's crowded, there is nowhere to sit. We spent over $50 for two premade bowls. I don't think I will be returning given all the issues unless it improves.
Atmosphere: 2
Food: 2
Service: 2
This place is DISGUSTING. FILTHY, gross inedible food. Customer service is HORRID. Worst poke on the east coast. Cannot warn enough DO NOT SPEND MONEY HERE.
Atmosphere: 1
Food: 1
Service: 1
Asked for cooked salmon came out raw. Then they let me wait 10 minutes to cook the fish.
I hate to be punished for someone else’s goof ups.
Great and fresh poke and the boba tea was delicious! The kind lady taking our order was really patient and helpful.
Atmosphere: 5
Food: 5
Service: 5
Horribly rude, the menu is very confusing and when I didn’t order correctly they made me feel incompetent. Service is awful and the food and drinks are mediocre. Don’t go to this place!!!!
Atmosphere: 1
Food: 1
Service: 1
Friendly service and amazing boba tea!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Garbage drinks, nasty don’t do it.. asked for something else they said no and waved at me from across the room.
Atmosphere: 1
Food: 1
Service: 2
I always get the Oreo milk tea it's my favorite my daughter got the taro. The service was super friendly as well.
Atmosphere: 3
Food: 4
Service: 5
I think more people get the Boba(taste amazing)
I do enjoy getting a salad bowl from them very good ?
Atmosphere: 5
Food: 5
Service: 5
I am a regular customer and I love your boba. However I had a terrible experience lately. 2 days ago order 2 boba drinks with cheese foam but I get the drinks without the cheese foam even though I paid for it. The store was closing so I was in a hurry and didn’t pay attention. I came today to order boba and spoke to the person who was serving me about this experience (a young asian man) who didn’t take me seriously and said “the cheese foam is only 50 cents”. I insisted that I paid for something and didn’t get it, he then said he’ll give me back the 50 cents for each drink and I proceeded to order 2 drinks. My mother who was with me asked for no ice in her drink and he says its $1 for no ice in drink. The most ridiculous thing I have ever heard. My mom is visiting me from over seas and I did not want to refuse her request for “no ice” since she is just recovering from a bad cold so I did not argue with him and paid. He basically took back his 2 50 cents back just to play me because he was super bothered by it anyway.I am sharing the picture of the 2 drinks that mention to have cheese foam but didn’t.I hope this reaches management and this “smart” server gets fired.$1 for no ice in drink ?Disgusting.
Service: 1
I think more people get the Boba(taste amazing)I do enjoy getting a salad bowl from them very good ?
Atmosphere: 5
Food: 5
Service: 5
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