Slowest service ever. 2 people behind the counter, 3 people in line. I left after 15 minutes of waiting. They are more concerned with online orders than the people actually in line.
Atmosphere: 3
Food: 3
Service: 1
Cris I.V.Y
Over all incredible food & service, quality as well as presentation of the food was fantastic! Definitely coming back to this location đŻ
Atmosphere: 5
Food: 5
Service: 5
eden
The customer service was the greatest I've ever experienced. There was a blonde, older lady and a middle-aged gentleman with tattoos working (forgive me, I don't know their names) and helped me to the best of their ability. I didn't know that there was a bunch of changes with their flatbread that happened and I only ended up with a wrap when I wanted a sandwich, and they made it right by giving me a sandwich along with my wrap because of my lack of knowledge on what's happened since they've been bought out by Arby's. The kindest people I've ever encountered in customer service by far! Highly recommend eating here if you're ever shopping around in this Walmart!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey \u0026 Ranch Delite
Denise Seibel
I never post negative reviews, I would much rather call, but no one is answering the phone.
Note: Subway has always been a favorite of mine for fresh sandwiches, even when traveling, we would always stop at a Subway, due to quality and their staff. This is our experience today. After ordering from the 1st employee (he was fine), 2nd employee took over after toasting of sandwich. This employeesâ hair was greasy and dirty, and hanging in her face over the food. Instead of any verbal communication, she just kept looking at us as to what we needed, no verbal communication at all. During this time we had plenty of time to look at the toppings. (Yes, there shouldâve been where I walked out). There were two sides, one look fresh and the other one looked like left over, She took from the not so fresh side.
I did notice that the Plastic part where they put the toppings on had not been scraped from the previous sandwiches, as I thought this is their normal procedure. I looked back after our sandwich was done and they hadnât scraped it off either. Looking at the toppings again, I noticed how dirty the glass was on the inside of the glass of the toppings. Yes, there was white marks, but it was just the smearing around of whatever grease or film was on the glass.
In addition even where the cookies are held in a separate glass enclosure, the glass on the inside was dirty. Getting home I did eat a quarter of the sandwich, there is hardly any meat in it, the bread was not fresh and had no fresh bread taste to it.
Again, this is just shocking for me that I went into a subway and it was dirty. I have noticed when we go shopping that the Subway inside Walmart has been empty instead of full like it used to be. And now I know why.
Atmosphere: 1
Food: 1
Service: 1
sean plays
Literally no meat, a bread sandwich. I got the PhillyâŠGoodness this is sad!!!!
Atmosphere: 1
Food: 1
Service: 1
Cadence Heinicke
After shopping, me and my boyfriend went to get some subway. Once we got there immediately off the bat, the employee serving us had informed us that they had certain ingredient but because she felt âit didnât look goodâ she refused to give us the ingredients we wanted even after assuring her we were fine with having it. and then after the sandwich was made, me and my boyfriend noticed that as she rolled it, it was upside down and the ingredients had fallen out and into the paper. After telling her she said âit would be fineâ and didnât fix it. Then to top off the already annoying interaction once it came time to pay, after my boyfriend had spent $100s on groceries she grilled him for having me pay??? and not in a funny sarcastic way, in a abrasive and condescending tone. I kid you not, she audibly said âOhhh i see what happening here.â
Atmosphere: 1
Food: 2
Service: 1
Dharma Bell
My experience at this Subway left much to be desired. The overall cleanliness of the establishment was subpar, with tables that appeared to not have been properly wiped down and a noticeable lack of attention to detail in the food preparation area. The customer service was lacking, as I felt ignored and unacknowledged by the staff during my visit.
In terms of improvements, this Subway would benefit greatly from a thorough deep clean to enhance the dining experience for customers. Additionally, focusing on customer service training for the staff to ensure a more welcoming and attentive atmosphere would go a long way in improving overall satisfaction for patrons. Overall, there is significant room for growth and enhancement at this Subway location. This is by far the absolute worst subway ive ever visited.
Atmosphere: 1
Food: 1
Service: 1
susan hollabaugh
I've only been in there once sense that nice redheaded young man was there . He always had good customer service and really kept it clean , now store is dirty, rude people or people that weren't trained very well not to mention management is trash talker.
Atmosphere: 1
Food: 2
Service: 1
Robert Minard
After being cut in line by not only a Walmart employee but a complete random stranger as well...in full view of both of the Ladies working at that time...it took almost 25 minutes to get a single sub and they still managed to mess it up. The food was terrible and the customer service was even worse.
Atmosphere: 1
Food: 1
Service: 1
F3r0c10us
Erica is SOOOOO slow and charged my friend 19$ for a foot long meal and 2 cookies. Rang everything up separatelyâŠWe were the only two in line 25 mins..??Other employees there but no one cared that service sucked as long as there was bread to make and meats to slice I guessâŠ
I got food poisoning and the staff was nice except Erica she was very rude didn't listen about what I wanted on my sandwich gave meess then 6 inches and put mayo on my sandwich even though I specifically asked for none
Atmosphere: 1
Food: 1
Service: 1
kim n
The "assistant manager" was very rude and dropped my sandwich on the floor then acted like it didn't
Atmosphere: 1
Food: 1
Service: 1
Kayy
The "assistant manager" was very rude and dropped my sandwich on the floor then acted like it didn't
Atmosphere: 1
Food: 1
Service: 1
Christian Salinas
Customer service is terrible, two ladies treated me in the most racist way I've had in my more than twenty years living in this country. I don't recommend this
Service: 1
Penny Thacker
Vegetarian options: My daughter is a vegetarair and it works for her I have to have my meat but this is one place we can agree on and we both get great food that does not break the bank
Slowest service ever. 2 people behind the counter, 3 people in line. I left after 15 minutes of waiting. They are more concerned with online orders than the people actually in line.
Atmosphere: 3
Food: 3
Service: 1
Over all incredible food & service, quality as well as presentation of the food was fantastic! Definitely coming back to this location đŻ
Atmosphere: 5
Food: 5
Service: 5
The customer service was the greatest I've ever experienced. There was a blonde, older lady and a middle-aged gentleman with tattoos working (forgive me, I don't know their names) and helped me to the best of their ability. I didn't know that there was a bunch of changes with their flatbread that happened and I only ended up with a wrap when I wanted a sandwich, and they made it right by giving me a sandwich along with my wrap because of my lack of knowledge on what's happened since they've been bought out by Arby's. The kindest people I've ever encountered in customer service by far! Highly recommend eating here if you're ever shopping around in this Walmart!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey \u0026 Ranch Delite
I never post negative reviews, I would much rather call, but no one is answering the phone.
Note: Subway has always been a favorite of mine for fresh sandwiches, even when traveling, we would always stop at a Subway, due to quality and their staff.
This is our experience today.
After ordering from the 1st employee (he was fine), 2nd employee took over after toasting of sandwich. This employeesâ hair was greasy and dirty, and hanging in her face over the food. Instead of any verbal communication, she just kept looking at us as to what we needed, no verbal communication at all. During this time we had plenty of time to look at the toppings. (Yes, there shouldâve been where I walked out). There were two sides, one look fresh and the other one looked like left over, She took from the not so fresh side.
I did notice that the Plastic part where they put the toppings on had not been scraped from the previous sandwiches, as I thought this is their normal procedure. I looked back after our sandwich was done and they hadnât scraped it off either.
Looking at the toppings again, I noticed how dirty the glass was on the inside of the glass of the toppings. Yes, there was white marks, but it was just the smearing around of whatever grease or film was on the glass.
In addition even where the cookies are held in a separate glass enclosure, the glass on the inside was dirty.
Getting home I did eat a quarter of the sandwich, there is hardly any meat in it, the bread was not fresh and had no fresh bread taste to it.
Again, this is just shocking for me that I went into a subway and it was dirty. I have noticed when we go shopping that the Subway inside Walmart has been empty instead of full like it used to be. And now I know why.
Atmosphere: 1
Food: 1
Service: 1
Literally no meat, a bread sandwich. I got the PhillyâŠGoodness this is sad!!!!
Atmosphere: 1
Food: 1
Service: 1
After shopping, me and my boyfriend went to get some subway. Once we got there immediately off the bat, the employee serving us had informed us that they had certain ingredient but because she felt âit didnât look goodâ she refused to give us the ingredients we wanted even after assuring her we were fine with having it. and then after the sandwich was made, me and my boyfriend noticed that as she rolled it, it was upside down and the ingredients had fallen out and into the paper. After telling her she said âit would be fineâ and didnât fix it. Then to top off the already annoying interaction once it came time to pay, after my boyfriend had spent $100s on groceries she grilled him for having me pay??? and not in a funny sarcastic way, in a abrasive and condescending tone. I kid you not, she audibly said âOhhh i see what happening here.â
Atmosphere: 1
Food: 2
Service: 1
My experience at this Subway left much to be desired. The overall cleanliness of the establishment was subpar, with tables that appeared to not have been properly wiped down and a noticeable lack of attention to detail in the food preparation area. The customer service was lacking, as I felt ignored and unacknowledged by the staff during my visit.
In terms of improvements, this Subway would benefit greatly from a thorough deep clean to enhance the dining experience for customers. Additionally, focusing on customer service training for the staff to ensure a more welcoming and attentive atmosphere would go a long way in improving overall satisfaction for patrons. Overall, there is significant room for growth and enhancement at this Subway location. This is by far the absolute worst subway ive ever visited.
Atmosphere: 1
Food: 1
Service: 1
I've only been in there once sense that nice redheaded young man was there . He always had good customer service and really kept it clean , now store is dirty, rude people or people that weren't trained very well not to mention management is trash talker.
Atmosphere: 1
Food: 2
Service: 1
After being cut in line by not only a Walmart employee but a complete random stranger as well...in full view of both of the Ladies working at that time...it took almost 25 minutes to get a single sub and they still managed to mess it up. The food was terrible and the customer service was even worse.
Atmosphere: 1
Food: 1
Service: 1
Erica is SOOOOO slow and charged my friend 19$ for a foot long meal and 2 cookies. Rang everything up separatelyâŠWe were the only two in line 25 mins..??Other employees there but no one cared that service sucked as long as there was bread to make and meats to slice I guessâŠ
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I got food poisoning and the staff was nice except Erica she was very rude didn't listen about what I wanted on my sandwich gave meess then 6 inches and put mayo on my sandwich even though I specifically asked for none
Atmosphere: 1
Food: 1
Service: 1
The "assistant manager" was very rude and dropped my sandwich on the floor then acted like it didn't
Atmosphere: 1
Food: 1
Service: 1
The "assistant manager" was very rude and dropped my sandwich on the floor then acted like it didn't
Atmosphere: 1
Food: 1
Service: 1
Customer service is terrible, two ladies treated me in the most racist way I've had in my more than twenty years living in this country. I don't recommend this
Service: 1
Vegetarian options: My daughter is a vegetarair and it works for her I have to have my meat but this is one place we can agree on and we both get great food that does not break the bank
Atmosphere: 4
Food: 4
Service: 4
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