Wendy's
18811 State Rd 54, Lutz
(813) 948-7864
Recent Reviews
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The Wendy's in the Publix parking lot is a hit with our family! My husband scored the free breakfast for a year, and the kids absolutely love it. The food is always fresh and delicious, making it a great start to our mornings. The service is fast and friendly, and the convenient location makes it perfect for a quick bite. Whether it's breakfast or lunch, Wendy's always delivers!
Vegetarian options: Egg biscuits the baked potatoes with broccoli the salads a great as well
Parking: There is a free safe parking lot where you can find parking surrounding the building
Kid-friendliness: Very kid friendly with many kid options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Buffalo Chicken Salad, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Crispy Chicken Sandwich, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Honey Butter Biscuit, Wendy's Fresh-Made Salads, Grilled Chicken Wrap Combo, 6 PC Chicken Nuggets, Grilled Chicken Ranch Wrap, Cheese Fries, Oatmeal Bar, Chili, Spicy Chicken Sandwich, Family Chili, Classic Chocolate Frosty, Wendy’S Baked Potatoes, Taco Salad, Dr Pepper, Baconator Fries, French Fries, Breakfast Baconator, Queso Fries
Love their salads but more so love their app with the $2 off a salad or $3 off $15 when I want to have two salads in a day.
The new management team is very respectful and helpful. Minor mix up with the order and he was very apologetic and took care of the issue within seconds.
Keep up the good work!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads
The staff was very nice and welcoming but I ordered a junior bacon cheeseburger and was only given a cheeseburger and of course I had already left and gone home when I realized the mistake
Atmosphere: 3
Food: 1
Service: 3
My favorite sugar to eat, very good treatment, excellent service.
Atmosphere: 5
Food: 5
Service: 5
Anna, Trace and Tara are so sweet and amazing.
I was so happy with the service, the food was fresh and the salad that Anna made was awesome
Vegetarian options: Several baked potato options. I often get the baked potato with fresh onions, diced tomatoes and cheese with low fat sour cream, salads are tasty and you can add fruits and extra veggies in place of meat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Fresh-Made Salads, Oatmeal Bar, Chili
TERRIBLE CUSTOMER SERVICE!
Drink over filled and leaking, but was still given to me with no hesitation. Food took entirely too long to come out cold. First and last visit!
Atmosphere: 1
Food: 1
Service: 1
Same old days and times are different from the competition.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chili
Always in the building
Atmosphere: 5
Food: 5
Service: 5
Davenerdstochoose happy colores because the food is great and staff is realizing that service makes happy costumers
Atmosphere: 5
Food: 5
Service: 5
Very slow paced and not capable of working fast under pressure
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Nice peoplr
*******UPDATE ****** So I wanted to update from my last review of this location. I have noticed that over the last few months. This location has done a 100% turnaround. The food is good. It’s hot. It’s fresh. The burgers are meticulously put together and the staff is really awesome . I made sure to call them and let them know that I have noticed the changes. I’m just one person but I do like to commend people when effort is shown and not just do a bad review when things are bad. This change is definitely for the better and definitely noticeable. Whatever they’re doing I hope that they continue. *****FIRST REVIEW ****This place is super dirty! I’m surprised it’s allowed to stay open or that nobody has gotten seriously sick because of it. ? I went inside to order and every surface was gross and dirty. I turned right around and left and went to another location.
Atmosphere: 5
Food: 5
Service: 5
Good customer service and good food
Dietary restrictions: Apple pecan chicken salad is very good.
Atmosphere: 5
Food: 5
Service: 5
Worst service at a fast food restaurant that I have ever experienced. Multiple cars in line pulling out due to extreme waits, I originally thought they were simply impatient. I get to the speaker and am asked to wait a minute, ok... 15 minutes later another vehicle pulls around me and gets service, I only got to place my order after becoming insistent on the speaker.When I finally got my order, the fries were fresh but extremely over salted, and my bun had a rubbery texture like it had been in a microwave for a short time before serving.I would recommend choosing any other restaurant in the area, you'll get faster service in a sit down dine in restaurant than you will at this one.
Atmosphere: 1
Food: 2
Service: 1
Extremely slow service. There were virtually zero other customers inside the lobby and at the drive thru and It still took twenty minutes to make a couple burgers and a potato
Atmosphere: 1
Food: 1
Service: 1
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