So I got the wicked tin on Wednesday at around 10 ish the worker who helped he was so nice! This is genuinely a way better Dunkin and my drinks always taste great!
Atmosphere: 5
Food: 5
Service: 5
MISSAMYPOSH
I should’ve read the reviews before I went….. I ordered a sausage egg and cheese croissant and hash browns just to get to work, bite into my sandwich and there was no sausage on top of the sandwich being slightly burnt…and they didn’t have condiments….
The man literally read it back to me before I got to the window….. I just…
Maybe it’s the pregnancy hormones but I almost burst out in tears… I was already nauseous and then to have no condiments AND no sausage on the sandwich. Won’t go back…. I’ll stick to the one I usually go to in Altamonte Springs.
Food: 2
Service: 3
Crystal Ramirez
They close early
Ashley Carlson
I never get extra cream cheese which I order every time. I ordered and vanilla cream cold brew. No cream. You guys are dropping the ball get your shot together. Im done coming here
Atmosphere: 1
Food: 1
Service: 1
Chrissy Spears
Very clean. Friendly staff. I have never gotten a stale donut from this location, and my sandwiches are always fresh
Atmosphere: 5
Food: 5
Service: 5
Chad Fortney
Came in for a pumpkin late today. This young man named Pray had a great energy about him. He upsold me with an extra shot of espresso and the latte was perfect! Really appreciate the positive vibes and great coffee!!
Atmosphere: 5
Food: 5
Service: 5
Capresha Morris
Terrible service. I’ve been through this Dunkin’ several times in the past few years. I have never experienced such terrible service like I did this morning. The young lady who worked on 9/5/2025 @ around 6:10am gave horrible rude customer service from the moment she opened her mouth. It was so bad, the gentleman working in the restaurant with her decided to take the mic from her and attempted to take my order because she was being so damn rude. To prevent further conflict and possible food tampering, I decided to leave and go down the street to Foxtail coffee.
It turns out they have great service and a great iced matcha latte!! I will not be returning to this dunking located on s. Orlando Ave.
Atmosphere: 1
Food: 3
Service: 1
Rashard Honeycutt
Can’t lie you’d think just getting a drink would make it hard to have the worst service you’ve ever gotten at a dunkin but they were able to accomplish it. Impressively rude and slow. Will never go back.
TERRIBLE Dunkin. We went inside to order and the cashier took forever and couldn’t get the order right. There were three workers verbally FIGHTING behind the counter getting mad at each other. I asked for a box of munchkins with chocolate and glazed. The worker even asked right before he packaged them which flavor and I told him chocolate and glazed again. He then proceeds to give me chocolate, glazed and pumpkin. My father asked for a mocha latte without cream or sugar. Then, they give him a regular latte with 4 creams and 4 sugars. WORST EXPERIENCE EVER. WORST DUNKIN EVER. Do not recommend!!!!!!!!
Atmosphere: 1
Food: 2
Service: 1
Frazier
Absolutely horrible service! The woman at the register was rude. The manager was just sitting on a counter while her employee was blatantly being rude. The food was burnt but they were so rude during the first encounter that I didn't want to endure a second encounter. Avoid this location at all costs!
Sean Huskins
Staff here is great! They remember me and treat me well!
Atmosphere: 5
Food: 5
Service: 5
Samantha Miller
This was my first visit to this location, and I’m pleased to say I was very satisfied with the service. The gentleman at the drive-thru was very kind and explained to me all the different flavorings. When I pulled up to the window I was greeted with a smile and he even helped me with the Dunkin app! I was having a rough day with my kids, but the well made coffee and good service definitely helped my day!
Judie Curtiss
We went through the drive through, and we spoke to 2 different people. And they acted like they didn't know what we were talking about. And then we got to the window, and we waited there for like 3 minutes before even anybody came to the window, and it just felt like nobody knew what they were doing there. We had a, we got 3 coffees. Coffee bags of coffee and the guy rang them up and then he didn't even put them in a plastic bag, I had to ask for that. And then I also had to ask for the receipt. I shouldn't have to be asking for these things. These should automatically be given to a person or even at least offered. Very bad service😡😡😡😪😪😪
Bad staff experience, I don't recommend
Atmosphere: 1
Food: 1
Service: 1
Still the worst dunkin with the worst workers
So I got the wicked tin on Wednesday at around 10 ish the worker who helped he was so nice! This is genuinely a way better Dunkin and my drinks always taste great!
Atmosphere: 5
Food: 5
Service: 5
I should’ve read the reviews before I went….. I ordered a sausage egg and cheese croissant and hash browns just to get to work, bite into my sandwich and there was no sausage on top of the sandwich being slightly burnt…and they didn’t have condiments….
The man literally read it back to me before I got to the window….. I just…
Maybe it’s the pregnancy hormones but I almost burst out in tears… I was already nauseous and then to have no condiments AND no sausage on the sandwich. Won’t go back…. I’ll stick to the one I usually go to in Altamonte Springs.
Food: 2
Service: 3
They close early
I never get extra cream cheese which I order every time. I ordered and vanilla cream cold brew. No cream. You guys are dropping the ball get your shot together. Im done coming here
Atmosphere: 1
Food: 1
Service: 1
Very clean. Friendly staff. I have never gotten a stale donut from this location, and my sandwiches are always fresh
Atmosphere: 5
Food: 5
Service: 5
Came in for a pumpkin late today. This young man named Pray had a great energy about him. He upsold me with an extra shot of espresso and the latte was perfect! Really appreciate the positive vibes and great coffee!!
Atmosphere: 5
Food: 5
Service: 5
Terrible service. I’ve been through this Dunkin’ several times in the past few years. I have never experienced such terrible service like I did this morning. The young lady who worked on 9/5/2025 @ around 6:10am gave horrible rude customer service from the moment she opened her mouth. It was so bad, the gentleman working in the restaurant with her decided to take the mic from her and attempted to take my order because she was being so damn rude. To prevent further conflict and possible food tampering, I decided to leave and go down the street to Foxtail coffee.
It turns out they have great service and a great iced matcha latte!! I will not be returning to this dunking located on s. Orlando Ave.
Atmosphere: 1
Food: 3
Service: 1
Can’t lie you’d think just getting a drink would make it hard to have the worst service you’ve ever gotten at a dunkin but they were able to accomplish it. Impressively rude and slow. Will never go back.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
TERRIBLE Dunkin. We went inside to order and the cashier took forever and couldn’t get the order right. There were three workers verbally FIGHTING behind the counter getting mad at each other. I asked for a box of munchkins with chocolate and glazed. The worker even asked right before he packaged them which flavor and I told him chocolate and glazed again. He then proceeds to give me chocolate, glazed and pumpkin. My father asked for a mocha latte without cream or sugar. Then, they give him a regular latte with 4 creams and 4 sugars. WORST EXPERIENCE EVER. WORST DUNKIN EVER. Do not recommend!!!!!!!!
Atmosphere: 1
Food: 2
Service: 1
Absolutely horrible service! The woman at the register was rude. The manager was just sitting on a counter while her employee was blatantly being rude. The food was burnt but they were so rude during the first encounter that I didn't want to endure a second encounter. Avoid this location at all costs!
Staff here is great! They remember me and treat me well!
Atmosphere: 5
Food: 5
Service: 5
This was my first visit to this location, and I’m
pleased to say I was very satisfied with the service. The gentleman at the drive-thru was very kind and explained to me all the different flavorings. When I pulled up to the window I was greeted with a smile and he even helped me with the Dunkin app! I was having a rough day with my kids, but the well made coffee and good service definitely helped my day!
We went through the drive through, and we spoke to 2 different people. And they acted like they didn't know what we were talking about. And then we got to the window, and we waited there for like 3 minutes before even anybody came to the window, and it just felt like nobody knew what they were doing there. We had a, we got 3 coffees.
Coffee bags of coffee and the guy rang them up and then he didn't even put them in a plastic bag, I had to ask for that. And then I also had to ask for the receipt. I shouldn't have to be asking for these things. These should automatically be given to a person or even at least offered. Very bad service😡😡😡😪😪😪
Service: 2
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