Empire Bagel Factory

Great bagel sandwiches but could have better management and atmosphere to eat. One team member worked the register and made the sandwiches while another yapped on the phone and also seemed to be doing another job completely as they were loudly discussing what condo’s they oversaw needed.

Atmosphere: 2

Food: 5

Service: 3

SO TASTY!! Reminds me of my bagels from NY. Espresso machine was down but that’s okay because you should get the iced coffee. ITS AMAZING and they freeze the coffee into a ball so it’s not watered down. Brilliant. Also got the cutest pumpkin bagel. So fun. thank you!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Best bagel spot on Marco been coming here for years and love the customer service they know my order when I walk threw the door would highly recommend

Atmosphere: 5

Food: 5

Recommended dishes: Bagels

This place is phenomenal!! Amazing service, amazing food and top notch Bagels! If I could go here everyday I absolutely would! They make sure everything is perfect, very friendly and always very clean. I can't wait to go back!

Atmosphere: 5

Food: 5

Service: 5

They have the absolute best customer service ever

Stopped here on a Sunday morning before noon. Had to wait several minutes as staff was "in the back". Bagel selection was space. I ordered a chicken salad sandwich and an iced tea. Woman tried to charge me more than double the price for the iced tea that was on the menu. She argued that the price on her system was the right price before finally relenting. I was just about to swipe my card when she asked in the back if they had chicken salad. Turns out they didn't have it made that day. I left.

So many better places to get food within close proximity of this place.

Atmosphere: 1

Service: 1

Best bagels I’ve had in a while. True definition of a bagel breakfast sandwich.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Egg & Cheese, Breakfast Sandwich

I am a local who just tried this spot out for the first time this morning. Very wonderful breakfast or lunch spot, very friendly staff see them working hard. Food was wonderful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lox, Breakfast Sandwich

Great food

Atmosphere: 5

Food: 5

Service: 5

Service has really gone downhill over the last year or so. Today I was the only person in line waiting to order but it still took 10 minutes for someone to take the order. Meanwhile, one of the employees was sitting at a table reviewing social media loudly on her phone. Maybe she was on break? The other employee was working hard to manage everything. Weird dynamic. Maybe better to order online and only do so when you've got lots of time to kill.

Atmosphere: 4

Food: 5

Service: 2

First visit to Empire Bagel, and was not disappointed. I was hesitant based on some reviews but experience was courteous, expeditious, and delicious. Thursday at 10am, no line, no wait. Ordered a Pork Roll Egg and Cheese on everything bagel. Took about 5 minutes to make and I was out the door. The sandwich was delicious, cooked fresh and to perfection. *for my Jersey pork roll lovers, they cut their pork roll thick. I asked how many slices they do, the woman said 2, so I asked for a double order of pork roll not realizing it was thick cut. That said, they fried it perfectly, and I ate all four fat slices and loved it! But the normal portion of pork roll is definitely appropriate.* Looking forward to returning!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Everything Bagel, Breakfast Sandwich

Great bagels and friendly service. Definitely worth a visit if you're in the area.

Atmosphere: 4

Food: 5

Service: 5

Generous portions, great prices, fresh and delicious bagels and spreads... Awesome all around!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Everything Bagel, Lox

I love bagels and these did not disappoint! Crystal and her team went above and beyond.

Atmosphere: 5

Food: 5

Service: 5

Cockroaches in TOILET and in bathroom!!!! Awful!!!

Atmosphere: 1

Food: 4

Service: 4