Open Table took my reservation for an 11:45am reservation for a business lunch. The restaurant closes at 11:30am. Super disappointing and did not fare well with my client.
Andrew Cash
Went here everyday for breakfast for a week. Got the continental buffet most days and is plenty of food- was free depending on your bonvoy rating. The upgrade to full buffet was $15 more but if hungry is worth it. Did this also and had french toast, pancakes and an omelet. All were delicious. Service was fantastic and they remembered us each day and knew we always had hot tea and oj. The atmosphere was good but maybe sit inside when the black birds are around they dive for the food on the tables. Kid friendly.
Atmosphere: 4
Food: 5
Service: 5
Luana Senos
As everything at JW Marco Island (with exception of Ario), we had amazing service. It’s clear that training is effective, and the hiring process is immaculate. The consistency of service provided is marvelous. I read some of the bad reviews and I cannot relate at all. They have a very good offering of high quality food: pastries, fruits, protein, and even a waffle and omelette station. My coffee and water cup were always full and everything arrived quickly. Staff checked on us without being over the top, and we felt cared for while keeping our privacy. The buffet price is expected for the beach front 4 stars hotel, plus the food available. We had a great time both days we had breakfast there.
I loved the bossa nova in the background. Makes me remember the good old times in Rio, very relaxing and on par with a beach front establishment. It was not too loud in a way you have to fight for your life to be heard, but it was loud enough to muffle a little the other conversations.
Plus, they have brand new sealed crayons. Ario gave us ONE yellow color only used from another table. It makes you think if they also rotate germs from other customers to you in other ways.
Atmosphere: 5
Food: 5
Service: 5
Viviana G
Every time my family and I visit Maia on Marco Island, it feels like coming home, and that’s entirely thanks to two incredible people: Dolly and Vishal.
Dolly has been our waitress on many visits, and I honestly can’t say enough good things about her. She’s warm, kind, attentive, and always makes us feel like we’re more than just guests, it’s like we’re part of the Maia family. She remembers the little things, checks in at just the right moments, and always greets us with a genuine smile. You can tell she truly cares about making every meal special. It’s rare to find someone who makes service feel so effortless, and Dolly does it every single time.
And then there’s Vishal, the manager, who leads by example and sets the tone for the entire restaurant. He always goes out of his way to stop by our table, ask how we’re doing, and make sure everything is just right. You can tell how much pride he takes in the restaurant and in making sure every guest feels welcomed and well taken care of. It’s that kind of hands-on, heartfelt management that really makes a difference.
The two of them together, Dolly with her incredible warmth and service, and Vishal with his leadership and care. This is a significant reason why we keep coming back. They make every visit memorable, and it’s clear they both go above and beyond not because they have to, but because they genuinely want to.
Please thank Dolly and Vishal for always taking such great care of us!
Atmosphere: 5
Food: 5
Service: 5
Linda Qalliaj
Just love it here.Service is the best.Food is great.Wonderful.Ornela is the best with customer service.Thank you for the wonderful experience.
Atmosphere: 5
Food: 5
Service: 5
elgerd qalliaj
Simply the best.We are impressed. Absolutely no other place like here around in the area.
Atmosphere: 5
Food: 5
Service: 5
mira qalliaj
Without a doubt the best in Marco Island.We love it here.Great customer service,best food,clean.My family and I are impressed.Ornela there is exceptional.Thank you for making our experience enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Paul Sharkey
I had an overall positive experience. It is a lovely hotel on a beautiful beach. However, the spa is very rude. I went to ask for brochure . After, I got I heard one of the attendees. Say to the other one he can't afford it. So that was the negative impression on me.
Atmosphere: 4
Food: 3
Shermon Abrams
Great service always makes the food taste better and the food was already good! Dolly, our wonderful server took great care of us. First with a warm and inviting welcome. Then throughout the meal she was poised and attentive! Food was delicious as well chocolate pancakes, omlettes, sliced ham, and more. Everything you want for a great breakfast they had it at your finger tips. We will definitely be back and will definitely ask for Dolly as our server again.
Mohamad Bitarafan
If you’re staying at the JW Marriott in Marco Island (or even just in the area), Maia is a must-try for breakfast. The vibe is light and coastal—super clean, modern, and relaxed. Perfect setting if you’re trying to ease into a slow morning. We had both breakfast and dinner at this place.
The breakfast buffet is seriously impressive. Everything is super fresh and clearly made with quality ingredients—definitely not your typical mass-produced hotel fare. The eggs are always fluffy (and the omelet station is legit), the pastries are buttery and actually taste like they came from a bakery, not a box, and the fruit is ripe and sweet—not just filler. They even have unique rotating options that go beyond the basics—like banana bread, lox with capers and onions, avocado toast, and some really good breakfast potatoes that are crisp on the outside, fluffy on the inside.
Coffee’s great too—not bitter or watered down. And if you’re more into juices or smoothies, they’ve got that covered too.
Service is top-tier—friendly, attentive, and fast without feeling rushed. Yes, it’s on the pricier side (it’s a JW Marriott, after all), but it feels worth every dollar for the quality of the food and the overall experience.
Bottom line: Maia is a perfect way to start the day—delicious, relaxed, and full of little touches that make it stand out.
Breakfast buffet, all the usual things. Food is good, not great. All staff were friendly. $40 per person plus tip, is excessive.
Albert “No Onions” Ruggiero
A little expensive for the full experience but everything is REALLY good and the service is impeccable. It’s almost $50 with tax and tip but there’s so many choices and everything except the cereal is freshly made with just so many choices. If you’re ever in Marco Island and you love breakfast, this has to be the best choice on the island. The options for the omelette were really good, in the first picture I got a turkey and shrimp omelette with bell peppers, cheddar cheese and goat cheese. It was phenomenal. There’s a couple of choices: the continental buffet for $25 which is just cold stuff and the full buffet for $38.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Omelette
KathieF
The restaurant cleanliness and service was very good. The food was disappointing and and subpar for this hotel and price. We ordered signature breakfast dishes - lobster benedict and short rib hash. The lobster was tough and chewy and the short ribs were fatty. While I am sure they have other breakfast options, we wouldn't visit again.
B Achrem
Jamhai helped me get a carry out waffle for my grandma and was so accommodating and helpful. She made it a wonderful experience and we will Definetly be coming back!
Atmosphere: 5
Food: 5
Service: 5
Meghann VanderZand
Good food. Wish there were more gf items. And also none of the food on the pastry island was labeled which was frustrating. Expensive.
Open Table took my reservation for an 11:45am reservation for a business lunch. The restaurant closes at 11:30am. Super disappointing and did not fare well with my client.
Went here everyday for breakfast for a week. Got the continental buffet most days and is plenty of food- was free depending on your bonvoy rating. The upgrade to full buffet was $15 more but if hungry is worth it. Did this also and had french toast, pancakes and an omelet. All were delicious. Service was fantastic and they remembered us each day and knew we always had hot tea and oj.
The atmosphere was good but maybe sit inside when the black birds are around they dive for the food on the tables.
Kid friendly.
Atmosphere: 4
Food: 5
Service: 5
As everything at JW Marco Island (with exception of Ario), we had amazing service. It’s clear that training is effective, and the hiring process is immaculate. The consistency of service provided is marvelous.
I read some of the bad reviews and I cannot relate at all. They have a very good offering of high quality food: pastries, fruits, protein, and even a waffle and omelette station. My coffee and water cup were always full and everything arrived quickly. Staff checked on us without being over the top, and we felt cared for while keeping our privacy. The buffet price is expected for the beach front 4 stars hotel, plus the food available. We had a great time both days we had breakfast there.
I loved the bossa nova in the background. Makes me remember the good old times in Rio, very relaxing and on par with a beach front establishment. It was not too loud in a way you have to fight for your life to be heard, but it was loud enough to muffle a little the other conversations.
Plus, they have brand new sealed crayons. Ario gave us ONE yellow color only used from another table. It makes you think if they also rotate germs from other customers to you in other ways.
Atmosphere: 5
Food: 5
Service: 5
Every time my family and I visit Maia on Marco Island, it feels like coming home, and that’s entirely thanks to two incredible people: Dolly and Vishal.
Dolly has been our waitress on many visits, and I honestly can’t say enough good things about her. She’s warm, kind, attentive, and always makes us feel like we’re more than just guests, it’s like we’re part of the Maia family. She remembers the little things, checks in at just the right moments, and always greets us with a genuine smile. You can tell she truly cares about making every meal special. It’s rare to find someone who makes service feel so effortless, and Dolly does it every single time.
And then there’s Vishal, the manager, who leads by example and sets the tone for the entire restaurant. He always goes out of his way to stop by our table, ask how we’re doing, and make sure everything is just right. You can tell how much pride he takes in the restaurant and in making sure every guest feels welcomed and well taken care of. It’s that kind of hands-on, heartfelt management that really makes a difference.
The two of them together, Dolly with her incredible warmth and service, and Vishal with his leadership and care. This is a significant reason why we keep coming back. They make every visit memorable, and it’s clear they both go above and beyond not because they have to, but because they genuinely want to.
Please thank Dolly and Vishal for always taking such great care of us!
Atmosphere: 5
Food: 5
Service: 5
Just love it here.Service is the best.Food is great.Wonderful.Ornela is the best with customer service.Thank you for the wonderful experience.
Atmosphere: 5
Food: 5
Service: 5
Simply the best.We are impressed.
Absolutely no other place like here around in the area.
Atmosphere: 5
Food: 5
Service: 5
Without a doubt the best in Marco Island.We love it here.Great customer service,best food,clean.My family and I are impressed.Ornela there is exceptional.Thank you for making our experience enjoyable.
Atmosphere: 5
Food: 5
Service: 5
I had an overall positive experience. It is a lovely hotel on a beautiful beach.
However, the spa is very rude.
I went to ask for brochure .
After, I got I heard one of the attendees. Say to the other one he can't afford it.
So that was the negative impression on me.
Atmosphere: 4
Food: 3
Great service always makes the food taste better and the food was already good! Dolly, our wonderful server took great care of us. First with a warm and inviting welcome. Then throughout the meal she was poised and attentive! Food was delicious as well chocolate pancakes, omlettes, sliced ham, and more. Everything you want for a great breakfast they had it at your finger tips. We will definitely be back and will definitely ask for Dolly as our server again.
If you’re staying at the JW Marriott in Marco Island (or even just in the area), Maia is a must-try for breakfast. The vibe is light and coastal—super clean, modern, and relaxed. Perfect setting if you’re trying to ease into a slow morning. We had both breakfast and dinner at this place.
The breakfast buffet is seriously impressive. Everything is super fresh and clearly made with quality ingredients—definitely not your typical mass-produced hotel fare. The eggs are always fluffy (and the omelet station is legit), the pastries are buttery and actually taste like they came from a bakery, not a box, and the fruit is ripe and sweet—not just filler. They even have unique rotating options that go beyond the basics—like banana bread, lox with capers and onions, avocado toast, and some really good breakfast potatoes that are crisp on the outside, fluffy on the inside.
Coffee’s great too—not bitter or watered down. And if you’re more into juices or smoothies, they’ve got that covered too.
Service is top-tier—friendly, attentive, and fast without feeling rushed. Yes, it’s on the pricier side (it’s a JW Marriott, after all), but it feels worth every dollar for the quality of the food and the overall experience.
Bottom line: Maia is a perfect way to start the day—delicious, relaxed, and full of little touches that make it stand out.
Restaurantji Recommends
Breakfast buffet, all the usual things. Food is good, not great. All staff were friendly. $40 per person plus tip, is excessive.
A little expensive for the full experience but everything is REALLY good and the service is impeccable. It’s almost $50 with tax and tip but there’s so many choices and everything except the cereal is freshly made with just so many choices. If you’re ever in Marco Island and you love breakfast, this has to be the best choice on the island. The options for the omelette were really good, in the first picture I got a turkey and shrimp omelette with bell peppers, cheddar cheese and goat cheese. It was phenomenal. There’s a couple of choices: the continental buffet for $25 which is just cold stuff and the full buffet for $38.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Omelette
The restaurant cleanliness and service was very good. The food was disappointing and and subpar for this hotel and price. We ordered signature breakfast dishes - lobster benedict and short rib hash. The lobster was tough and chewy and the short ribs were fatty. While I am sure they have other breakfast options, we wouldn't visit again.
Jamhai helped me get a carry out waffle for my grandma and was so accommodating and helpful. She made it a wonderful experience and we will Definetly be coming back!
Atmosphere: 5
Food: 5
Service: 5
Good food. Wish there were more gf items. And also none of the food on the pastry island was labeled which was frustrating. Expensive.
Atmosphere: 4
Food: 4
Service: 4
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