We ORDERED A WHOLE CHICKEN, WE GIT ONE WITH 3 LEGS AND A BREAST.PLEASE EDUCATE THAT A CHICKEN HAS 2 LEGS AND 2 BREASTS. CALLED AND BEEN ON HOLD.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Original Family Meal
Raymond Santiago
Always good chicken.
Atmosphere: 5
Food: 5
Service: 5
Pedro Hernandez
Good food, portions are large.
Atmosphere: 5
Food: 5
Service: 5
Anderson Villarraga Calvo
I got my food one hour ago . Horrible service , they placed the order and then they say they are run out of the food . The food looks like leftovers. This is the second time that happened en the same week .
Atmosphere: 3
Food: 3
Service: 1
Lisette Barton
The Tropichops and Cuban Sandwich are always my favorite ☆☆☆☆☆
Atmosphere: 5
Food: 5
Service: 5
Itza D
The manager of this place showed no concern whatsoever when he found out Apollo took payment for a scheduled order of 5 whole chickens but did not place the order. We called on Friday to place an order for a farewell event for Monday at our school, our secretary went to pick it up and the order was never placed but they charged us! The manager didn't make any attempt to replace the items or make the order on the spot considering the Secretary could plenty of chickens already cooked. We had to call the home office to get reimbursed till today that hasn't happened. Unreal!!! Will never order from them again!
Atmosphere: 1
Food: 1
Service: 1
Nene Heart (marie.)
When yall pull people up to a parking space make SURE that everything is in the bag that the customer asked for so you won’t have to huff and puff going back inside because yall FORGOT to put an item in the bag!!! like that’s so annoying yall be catching attitudes for a mistake that yall caused and expect the customer not to say nothing. Just listen and follow orders tf
Ann Mcginley
Love that chicken bowl it is always so delicious and well priced. Great service love the sauces too.
Atmosphere: 5
Food: 5
Service: 5
Patrice Lynch
Your staff members have horrible attitudes. They need training!
Sam McDougal
If you have been to one, you have been to them all. There is nothing odd, wrong or outstanding about this particular location. It is a regular pollo .
I loved! Excellent price and spectacularly good food?
Atmosphere: 3
Food: 5
Service: 5
emma lockwood
a worker here constance gave me great customer service and really patient with mei will be
Food: 5
Service: 5
EDWIN BRUNO
An excellent place and excellent service from the employees. I am very satisfied with this place ?❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churrasco A la Parrilla, Large Ropa Vieja Tropichop, Regular Ropa Vieja Tropichop
Gabriela Portillo- Serpas
Yesterday my husband and I went to this pollo tropical since we were in the area shopping the GIRL (employee) taking orders at the drive thru was very but very RUDE and UNPROFESSIONAL. Rushing us to order when we pulled up to the window to pay my husband asked if she can add drinks since she was rushing us, the rude employee responded “nah bruh” my time almost up” nah bruh” go back to thru the drive thru and order”… Excuse you??? Pollo has to really watch who they hire to work for them. Very rude and disrespectful, disgusting attitude.
We ORDERED A WHOLE CHICKEN, WE GIT ONE WITH 3 LEGS AND A BREAST.PLEASE EDUCATE THAT A CHICKEN HAS 2 LEGS AND 2 BREASTS. CALLED AND BEEN ON HOLD.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Original Family Meal
Always good chicken.
Atmosphere: 5
Food: 5
Service: 5
Good food, portions are large.
Atmosphere: 5
Food: 5
Service: 5
I got my food one hour ago . Horrible service , they placed the order and then they say they are run out of the food . The food looks like leftovers. This is the second time that happened en the same week .
Atmosphere: 3
Food: 3
Service: 1
The Tropichops and Cuban Sandwich are always my favorite ☆☆☆☆☆
Atmosphere: 5
Food: 5
Service: 5
The manager of this place showed no concern whatsoever when he found out Apollo took payment for a scheduled order of 5 whole chickens but did not place the order. We called on Friday to place an order for a farewell event for Monday at our school, our secretary went to pick it up and the order was never placed but they charged us! The manager didn't make any attempt to replace the items or make the order on the spot considering the Secretary could plenty of chickens already cooked. We had to call the home office to get reimbursed till today that hasn't happened. Unreal!!! Will never order from them again!
Atmosphere: 1
Food: 1
Service: 1
When yall pull people up to a parking space make SURE that everything is in the bag that the customer asked for so you won’t have to huff and puff going back inside because yall FORGOT to put an item in the bag!!! like that’s so annoying yall be catching attitudes for a mistake that yall caused and expect the customer not to say nothing. Just listen and follow orders tf
Love that chicken bowl it is always so delicious and well priced. Great service love the sauces too.
Atmosphere: 5
Food: 5
Service: 5
Your staff members have horrible attitudes. They need training!
If you have been to one, you have been to them all. There is nothing odd, wrong or outstanding about this particular location. It is a regular pollo .
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Feijoada, Pollo's Chicken Soup - Bowl
Restaurantji Recommends
Food wasn't really hot..
Atmosphere: 3
Food: 3
Service: 3
I loved! Excellent price and spectacularly good food?
Atmosphere: 3
Food: 5
Service: 5
a worker here constance gave me great customer service and really patient with mei will be
Food: 5
Service: 5
An excellent place and excellent service from the employees. I am very satisfied with this place ?❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churrasco A la Parrilla, Large Ropa Vieja Tropichop, Regular Ropa Vieja Tropichop
Yesterday my husband and I went to this pollo tropical since we were in the area shopping the GIRL (employee) taking orders at the drive thru was very but very RUDE and UNPROFESSIONAL. Rushing us to order when we pulled up to the window to pay my husband asked if she can add drinks since she was rushing us, the rude employee responded “nah bruh” my time almost up” nah bruh” go back to thru the drive thru and order”… Excuse you??? Pollo has to really watch who they hire to work for them. Very rude and disrespectful, disgusting attitude.
Atmosphere: 1
Food: 1
Service: 1