Chick-fil-A

835 Palm Bay Rd NE, West Melbourne
(321) 733-7110

Recent Reviews

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NewEra TrendingBeauty

Slow. Very slow. I waited 15 mins for a fry and milkshake. Definitely not “my pleasure”!!

Atmosphere: 3

Food: 5

Service: 3

Brittney Vickers

Overall since reopening this location is horrible. I go pretty frequently on my way to work but I am now cutting back. Every time I go staff is extremely rude, food is always missing or messed up. And when I ask to talk, no one is available or they always try to say how I am wrong or how “you left to quickly with your order” worst experience every single time.

Atmosphere: 3

Food: 1

Service: 1

Paul S

Good food. Gluten-free buns available. Fries are good.

Atmosphere: 5

Food: 5

Service: 5

Jen Jen

They always get my order right. Super friendly staff. Clean restaurant AND bathrooms! I would give them 10 stars if I could. They removed the full playground and only have a little area now, which is better than nothing but I'd be super disappointed if my kids were still that little.

Atmosphere: 5

Food: 5

Service: 5

Latarsha J.

The food and service was good.

Atmosphere: 4

Food: 5

Service: 5

Corey Smith

As always...service was great

Atmosphere: 5

Food: 5

Service: 5

Adolfo Santos

Good food and fast service

Atmosphere: 5

Food: 5

Service: 5

ashley becker

I just don’t understand how everytime they forget the avocado ranch for the cool ranch wrap even if i specifically remind them. Now I got a dry wrap with nothing to put on it

Danisha Cothiere

Cienna was a sweetie. THANK YOU for good service!! She made sure I got exactly what I wanted in my order.

Atmosphere: 5

Food: 5

Service: 5

kayla reilly

Probably the slowest Chick-fil-A I’ve ever been to in my life , when I wait in line I seriously think I’m a McDonald’s.

Atmosphere: 1

Food: 4

Service: 1

Karla Joseph

CFA has the worst customer support . I genuinely love their food, but there have been two incidents I reported that were never addressed. They always say, ‘We’ll document it and someone will reach out,’ but no one ever does. I found hair in my food once, and more recently I couldn’t pick up my order—and calling them is literally impossible. I lost my money and my appetite, and I won’t be going back

Atmosphere: 4

Food: 3

Service: 1

Richard Bay-Ramyon

Always good .redesigned indoor eating area..

James Ganey

Slowest Chick-fil-A ever. They run different than the thousands of other locations. The order mic faces a six lane road with no attempt for acoustics management. Plan to spen 20-35 mins to get food here.

Atmosphere: 1

Food: 5

Service: 1

Lestine McKinney

Totally blown away just perfect service we were given minted & towels to clean our hands outstanding service

Atmosphere: 5

Food: 5

Service: 5

Jesse Kessler

We have been by twice since they opened after the new renovations. The first time, the guy taking my order was super nice and on top of things. We ordered a salad with grilled chicken, but got a salad with fried chicken that we only realized when we got home. Ok, not a huge deal but still irritating.

My husband just went today and got 2 salads only to get home with the order and realize they completely forgot one. He had to drive back and wait to get the salad replaced and then h got back in the car and they had forgotten the toppings so he had to go back in again.

The new drive through makes no sense because cars can’t leave if they already had their order and another car is still waiting in front of them. Overall just not impressed with this location after the rebuild. I’m only giving it 2 stars because the guy that took my order the first time was super nice and on top of things or if give a 1.

Edit: we’ve been again a couple times since this review just because it’s convenient for us to go. They finally got our order right, but twice now I’ve had terrible fries. They are stuck together and undercooked. Literally never have had as bad of experiences at a chick fil a as I have had at this one.

Atmosphere: 4

Food: 4

Service: 1

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