I am writing to report an extremely uncomfortable and unacceptable experience at your downtown location.
From the moment we arrived, the service felt dismissive and avoidant. We were the only Black customers in the restaurant. The server delayed acknowledging us and appeared to wait until there were no other customers needing service before engaging with us, while continuing to serve others during that time.
When she did approach us, she requested our IDs and then walked away while we were actively pulling them out. She continued serving other customers, resulting in an additional wait of approximately ten minutes before returning, at which point we showed our IDs immediately.
The drink that was made for us sat at the bar for over 15 minutes before we were allowed to receive it, and when it was finally served, it was noticeably watered down.
When we ordered food, we were served cut-up chicken tenders as “boneless wings,” which was not what was advertised or ordered. Before the food was brought to our table, it was taken back due to the wing sauce being incorrect. After this delay, the food was eventually served cold.
When the food was returned or corrected, the server’s demeanor was dismissive and rushed. There was no apology, explanation, or effort made to improve the experience.
The wing sauce was still incorrect and had to be addressed again. When the corrected order came out, we requested ranch. We were instead given blue cheese. When I asked for ranch, I was told I would have to pay an additional $2, despite never receiving any dipping sauce with my wings. I calmly referenced the menu, which clearly states ranch is a selectable option. Rather than correcting the issue, the server argued with me.
I then stated that I had noticed the unusual and unfair treatment and expressed that it felt discriminatory. The server responded by shrugging her shoulders, laughing, and saying “okay,” showing no concern or professionalism.
This experience was deeply upsetting. The repeated delays, mishandled food, cold food, watered-down drink, dismissive behavior, and lack of accountability raise serious concerns about how customers like me are treated at this location.
I hope this matter is taken seriously, as no customer should feel disrespected or singled out while dining at your establishment.
Atmosphere: 2
Food: 2
Service: 1
S B
The Cesar salad is amazing, I don't know what they make it with and I don't care I just loooove it. My only complaint is that during busy nights there's only one bartender and they normally look very overwhelmed and struggling to service everyone. It's not the bartenders fault because they do their best but I think they're understaffed
Atmosphere: 3
Food: 5
Service: 3
Byron Silva
Go birds. Tuesday night karaoke is awesome and watching the Eagles play here is always a great time.
Atmosphere: 5
Food: 5
Service: 5
Allison K
I work nearby and have never heard anything but good reviews about this place. It is THE spot to hit downtown. Staff is awesome, food is bangin- chicken tenders are killer, and one of their seasonal staff recently recommended I try the lemon pepper wings with ranch… 100% recommend. Markus’s hot sauce is also killer (and he’s a really incredible guy). Everything is reasonably priced and it’s a fixture in downtown.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Sauce, Depot Fries, Chicken Tenders, Tater Tots
Christopher Pavonetti
First time there. Came to see the bands. The mahi sandwich was good. The drinks were strong and the bands were hot! Had a great time well go back again!
Atmosphere: 5
Food: 5
Service: 5
Ryan Rafuls II
super friendly people and always a great time!
River Deitz
The Chumleys bouncer turned me away and made up a law that they can't accept vertical IDs.
he was really confrontational
even though I was polite and walked away before he could esclate things further.
I've been a loyal patron here for a little while now and this really soured my night.
If you don't want to let me in just say that and I'll go but don't to lie to me because you don't wanna say I don't want to let you in.
that's very disrespectful and unprofessional.
Lee Deitz
The Chumleys bouncer turned me away and made up a law that they can't accept vertical IDs.
he was really confrontational
even though I was polite and walked away before he could esclate things further.
I've been a loyal patron here for a little while now and this really soured my night.
If you don't want to let me in just say that and I'll go but don't to lie to me because you don't wanna say I don't want to let you in.
that's very disrespectful and unprofessional.
Evan Ludin
Do you like dive bars and good bar food?? Then what are you waiting for?!? Chumleys is a staple of downtown Melbourne. Say hi to Marcus for me if he's in!
This has been the worse place I have gone to downtown. The bouncer had an attitude, bartender ignored me. We were given the worse drinks ever and the food sucked. Kitchen is dirty and the cook looked even worse. I will stay going to city limits there drinks are strong and food is amazing. My wife spent $80 on garbage at chumleys NEVER again!! I will never even recommend this place to anybody.
Atmosphere: 1
Food: 1
Service: 1
Paul Baker
Good prices for happy hour, but nothing special stood out to give it a better rating.
Tim Chest
Bartender today at 3:40 had attitude and was snarky. And my sandwich looks as it was half fast cooked in the microwave. But not worth going to try and correct. Maybe next time if she wasn’t as rude she would have gotten a tip. Don’t plan on coming back anymore.
Hello,
I am writing to report an extremely uncomfortable and unacceptable experience at your downtown location.
From the moment we arrived, the service felt dismissive and avoidant. We were the only Black customers in the restaurant. The server delayed acknowledging us and appeared to wait until there were no other customers needing service before engaging with us, while continuing to serve others during that time.
When she did approach us, she requested our IDs and then walked away while we were actively pulling them out. She continued serving other customers, resulting in an additional wait of approximately ten minutes before returning, at which point we showed our IDs immediately.
The drink that was made for us sat at the bar for over 15 minutes before we were allowed to receive it, and when it was finally served, it was noticeably watered down.
When we ordered food, we were served cut-up chicken tenders as “boneless wings,” which was not what was advertised or ordered. Before the food was brought to our table, it was taken back due to the wing sauce being incorrect. After this delay, the food was eventually served cold.
When the food was returned or corrected, the server’s demeanor was dismissive and rushed. There was no apology, explanation, or effort made to improve the experience.
The wing sauce was still incorrect and had to be addressed again. When the corrected order came out, we requested ranch. We were instead given blue cheese. When I asked for ranch, I was told I would have to pay an additional $2, despite never receiving any dipping sauce with my wings. I calmly referenced the menu, which clearly states ranch is a selectable option. Rather than correcting the issue, the server argued with me.
I then stated that I had noticed the unusual and unfair treatment and expressed that it felt discriminatory. The server responded by shrugging her shoulders, laughing, and saying “okay,” showing no concern or professionalism.
This experience was deeply upsetting. The repeated delays, mishandled food, cold food, watered-down drink, dismissive behavior, and lack of accountability raise serious concerns about how customers like me are treated at this location.
I hope this matter is taken seriously, as no customer should feel disrespected or singled out while dining at your establishment.
Atmosphere: 2
Food: 2
Service: 1
The Cesar salad is amazing, I don't know what they make it with and I don't care I just loooove it. My only complaint is that during busy nights there's only one bartender and they normally look very overwhelmed and struggling to service everyone. It's not the bartenders fault because they do their best but I think they're understaffed
Atmosphere: 3
Food: 5
Service: 3
Go birds. Tuesday night karaoke is awesome and watching the Eagles play here is always a great time.
Atmosphere: 5
Food: 5
Service: 5
I work nearby and have never heard anything but good reviews about this place. It is THE spot to hit downtown. Staff is awesome, food is bangin- chicken tenders are killer, and one of their seasonal staff recently recommended I try the lemon pepper wings with ranch… 100% recommend. Markus’s hot sauce is also killer (and he’s a really incredible guy). Everything is reasonably priced and it’s a fixture in downtown.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Sauce, Depot Fries, Chicken Tenders, Tater Tots
First time there. Came to see the bands. The mahi sandwich was good. The drinks were strong and the bands were hot! Had a great time well go back again!
Atmosphere: 5
Food: 5
Service: 5
super friendly people and always a great time!
The Chumleys bouncer turned me away and made up a law that they can't accept vertical IDs. he was really confrontational even though I was polite and walked away before he could esclate things further. I've been a loyal patron here for a little while now and this really soured my night. If you don't want to let me in just say that and I'll go but don't to lie to me because you don't wanna say I don't want to let you in. that's very disrespectful and unprofessional.
The Chumleys bouncer turned me away and made up a law that they can't accept vertical IDs. he was really confrontational even though I was polite and walked away before he could esclate things further. I've been a loyal patron here for a little while now and this really soured my night. If you don't want to let me in just say that and I'll go but don't to lie to me because you don't wanna say I don't want to let you in. that's very disrespectful and unprofessional.
Do you like dive bars and good bar food?? Then what are you waiting for?!? Chumleys is a staple of downtown Melbourne. Say hi to Marcus for me if he's in!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Depot Fries, Patty Melt
Depot fries. Marcus sauce. The galaxy. Sharknado. Live music. Extension cords. Jello shots. Trains. Guinness. Positive Chaos. Bosnia and Herzegovina. Dragon point. Chicken wings. Jukebox. The feds. Darts. Data. Dorks. Burgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Burger, Patty Melt
Restaurantji Recommends
Marcus loves the Green Bay Packers so much!!!!
Atmosphere: 5
Service: 5
Great dive bar
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Smitcher of Beer
This has been the worse place I have gone to downtown. The bouncer had an attitude, bartender ignored me. We were given the worse drinks ever and the food sucked. Kitchen is dirty and the cook looked even worse. I will stay going to city limits there drinks are strong and food is amazing. My wife spent $80 on garbage at chumleys NEVER again!! I will never even recommend this place to anybody.
Atmosphere: 1
Food: 1
Service: 1
Good prices for happy hour, but nothing special stood out to give it a better rating.
Bartender today at 3:40 had attitude and was snarky. And my sandwich looks as it was half fast cooked in the microwave. But not worth going to try and correct. Maybe next time if she wasn’t as rude she would have gotten a tip. Don’t plan on coming back anymore.
Food: 1
Service: 1
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