Tried to order at the drive thru, drove up to window and no employees could be found. As I drove around to leave there was an employee out front talking to 2 young men and was told that they were closed. It was 6:30pm on Monday…
Salena Donnelly
Never had a bad DD experience but yuck all three colattas I got nastyNice folks but gross wasted 16
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Coolatta
Aprell Delo
Every time we go 1/2 the menu is unavailable & in the mornings any espresso drinks are unavailable.
Yasser
Was my routine to school!
Atmosphere: 5
Food: 5
Service: 5
Samantha Martin
I went to this dunkin as a walk in and i was standing there for about 20 minutes waiting for my order to be taken. There were 3 employees working at the time and every one of them were focusing on the drive thru i watched atleast 4-5 cars pass through the drive thru and i wasn’t helped once. I didn’t even get a “give us a moment please” they just completely ignored the fact i was standing there. On top of that walking in my shoes were sticking to the floor like the floor was coated with syrup or something.
Atmosphere: 1
Food: 1
Service: 1
Peggy Rimkus
I usually get through the drive-thru so I can't answer about atmosphere but but this one particular dunkin' donut is always right on the ball. Has your drink ready and if you have questions or you want an add-on or something they never have a problem with that.
They tack a wile to get your drinks and they don't know how to make coffee at
Atmosphere: 3
Food: 3
Service: 3
Kevin M.
Don't bother going unless school (FIT) is in session. Went twice on my trip to FL. Pretty much staffed by less than 2 people when the school is closed (weekends and holidays) The manager (1 of 2 employees there) was focused on fixing a Card swiper, so only one person was working that and the drive thru and the drive thru seemed to be the priority as they are getting timed for that on a tote board. Felt like my close to $40 order was an afterthought and no urgency was given to it like the urgency of drive thru customers.
Ryan Wilkinson
The worst Dunkin food and coffee I have ever had. Waited 20 minutes for a breakfast sandwich, when it did come out it was just a bagel in a bag. Waited another 10 minutes to get the correct food. Coffee was flavored water, could’ve gotten a better coffee at the 7/11 down the road for a third of the
Atmosphere: 4
Food: 1
Service: 1
Mikayla H.
Just went to pick up coffees shortly after 3pm this afternoon. One of the coffees was to be decaf and when we got it the coffee was cold. When we mentioned it to the employee they said it was cold because they had a full pot that had not been used yet. Upon asking if they could make a new pot so we could have a hot cup of coffee they said no because the other pot had not been used. We ended up having to pay for a cold "hot" coffee and go home to heat it up. This is unacceptable and extremely frustrating. Employees should not be okay serving coffee they know has been sitting out for hours especially when the customer mentions it's stone cold.
They are wonderful here really appreciate them as part of my morning routine most days❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, English Muffin, Sausage Egg and Cheese, Coolatta, Croissant, Hash Browns, Donuts
Tami Blanchard
They icnor u..take forever mon your order!! Don't go
Atmosphere: 5
Food: 1
Service: 1
Aleli
We had two different orders. Took 10 minutes to even order, had to have someone else take our order. Got to the window had to ask for them to repeat the order. Come to find out it’s wrong. What a shocker. We fixed it up then it took 25 mins to get our food. We get the food check the bag and we’re missing food.. yup they did it again. We ask for the missing item and when we receive it it’s cold. By the way it’s a bacon egg and cheese on a bagel. Who’s eating a cold egg?? To sum it all up if you’re not trying to wait in the drive thru for 45 mins do not go to this location.
Atmosphere: 1
Food: 1
Service: 1
Kitty Nash
This is my favorite Dunkin location. Sunday after church, I often stop for two maple donuts in the drive through. The person answering always sounds so cheerful that it brightens my day. The frosting on the donuts is always perfectly set, unlike some locations where it is runny and most of it sticks to the bag. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
mariam h
Really the worst dunkin i’ve ever been too. The staff looked extremely unprofessional and they looked like they didn’t want to be there. Honestly looks like this branch is just understaffed and can’t hire anybody. When I went today, I already placed my order and then they came and told me they have no milk… what type of dunkin doesn’t have milk. To add on, they got my order completely wrong. Go to any other dunkin in melbourne that’s not this one if you want actual good dunkin
Tried to order at the drive thru, drove up to window and no employees could be found. As I drove around to leave there was an employee out front talking to 2 young men and was told that they were closed. It was 6:30pm on Monday…
Never had a bad DD experience but yuck all three colattas I got nastyNice folks but gross wasted 16
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Coolatta
Every time we go 1/2 the menu is unavailable & in the mornings any espresso drinks are unavailable.
Was my routine to school!
Atmosphere: 5
Food: 5
Service: 5
I went to this dunkin as a walk in and i was standing there for about 20 minutes waiting for my order to be taken. There were 3 employees working at the time and every one of them were focusing on the drive thru i watched atleast 4-5 cars pass through the drive thru and i wasn’t helped once. I didn’t even get a “give us a moment please” they just completely ignored the fact i was standing there. On top of that walking in my shoes were sticking to the floor like the floor was coated with syrup or something.
Atmosphere: 1
Food: 1
Service: 1
I usually get through the drive-thru so I can't answer about atmosphere but but this one particular dunkin' donut is always right on the ball. Has your drink ready and if you have questions or you want an add-on or something they never have a problem with that.
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Sausage Egg and Cheese, Hazelnut Iced Coffee
They tack a wile to get your drinks and they don't know how to make coffee at
Atmosphere: 3
Food: 3
Service: 3
Don't bother going unless school (FIT) is in session. Went twice on my trip to FL. Pretty much staffed by less than 2 people when the school is closed (weekends and holidays) The manager (1 of 2 employees there) was focused on fixing a Card swiper, so only one person was working that and the drive thru and the drive thru seemed to be the priority as they are getting timed for that on a tote board. Felt like my close to $40 order was an afterthought and no urgency was given to it like the urgency of drive thru customers.
The worst Dunkin food and coffee I have ever had. Waited 20 minutes for a breakfast sandwich, when it did come out it was just a bagel in a bag. Waited another 10 minutes to get the correct food. Coffee was flavored water, could’ve gotten a better coffee at the 7/11 down the road for a third of the
Atmosphere: 4
Food: 1
Service: 1
Just went to pick up coffees shortly after 3pm this afternoon. One of the coffees was to be decaf and when we got it the coffee was cold. When we mentioned it to the employee they said it was cold because they had a full pot that had not been used yet. Upon asking if they could make a new pot so we could have a hot cup of coffee they said no because the other pot had not been used. We ended up having to pay for a cold "hot" coffee and go home to heat it up. This is unacceptable and extremely frustrating. Employees should not be okay serving coffee they know has been sitting out for hours especially when the customer mentions it's stone cold.
Restaurantji Recommends
They are wonderful here really appreciate them as part of my morning routine most days❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, English Muffin, Sausage Egg and Cheese, Coolatta, Croissant, Hash Browns, Donuts
They icnor u..take forever mon your order!! Don't go
Atmosphere: 5
Food: 1
Service: 1
We had two different orders. Took 10 minutes to even order, had to have someone else take our order. Got to the window had to ask for them to repeat the order. Come to find out it’s wrong. What a shocker. We fixed it up then it took 25 mins to get our food. We get the food check the bag and we’re missing food.. yup they did it again. We ask for the missing item and when we receive it it’s cold. By the way it’s a bacon egg and cheese on a bagel. Who’s eating a cold egg?? To sum it all up if you’re not trying to wait in the drive thru for 45 mins do not go to this location.
Atmosphere: 1
Food: 1
Service: 1
This is my favorite Dunkin location. Sunday after church, I often stop for two maple donuts in the drive through. The person answering always sounds so cheerful that it brightens my day. The frosting on the donuts is always perfectly set, unlike some locations where it is runny and most of it sticks to the bag. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Really the worst dunkin i’ve ever been too. The staff looked extremely unprofessional and they looked like they didn’t want to be there. Honestly looks like this branch is just understaffed and can’t hire anybody. When I went today, I already placed my order and then they came and told me they have no milk… what type of dunkin doesn’t have milk. To add on, they got my order completely wrong. Go to any other dunkin in melbourne that’s not this one if you want actual good dunkin
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Iced Latte