Dunkin'
2880 W New Haven Ave, Melbourne
(321) 312-4612
Recent Reviews
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Everyone here is always so friendly!
Atmosphere: 5
Food: 5
Service: 5
I stopped in to get my daughter a donut and a drink. There were four people standing around but no one to take and order. Not even a welcome or eye contact. They ignore you because they want you use their touch screens to order apparently. So I dug through the menu and was able to find the drink my daughter wanted but the chocolate glazed donut was nowhere on the list which seems odd because I could see half a tray of them. I finally had to wave someone down to order. I told my daughter I will happily drive the extra 10 min to Krispy Kreme if she wants donuts going forward.
Atmosphere: 1
Food: 3
Service: 1
My card was double charged and I called that same day and they said one of the charges would "fall off" and to wait until it goes through. Well it did not fall off and I was charged twice so I called again and they said they can't do refunds and seemed annoyed that I even called to ask again. How can a business that takes cards not give refunds? I was told to contact corporate who doesn't answer their phones either. My bank is disputing it for me. Dunkin's customer service was awful.
Service: 1
Good donuts. Took a while to take our order when no one else was there.
Atmosphere: 4
Food: 5
Service: 3
They will have you sitting in the drive through forever……not a care in the world
Atmosphere: 1
Food: 1
Service: 1
I like the donuts and the coffee
I wish they would come out with a Hemp favor coffee to go with my first smoke of the day ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
Had 2 breakfast egg and sausage tacos with coffee. Quite good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dozen Donuts
This is the worst dunkin I have ever been to. The place is a complete dump. Nobody is managing that place they have no one is trained there properly and there is no night manager, if you need a refund forget it. The store manager Tammy Marshall is the most unhappy, rude, bitter, miserable Pathetic person I ever met. She yelling at her employees when they need helped I felt so bad for the young girl trying to take someone orders. I have no idea that woman is still a manager or how that place is still in business. Please don't go there. They are way better coffee places there.
Atmosphere: 1
Food: 1
Service: 1
Supposed to be open at 4am. Went this am at 5:15ish, open sign was on, donut cart up front but no one was taking orders. Car in front of me and myself sat in the DT for 5-10mins waiting and nothing.
Atmosphere: 1
Food: 1
Service: 1
Awesome place and employees. They have gotten a lot of new employees so I am giving them the benefit of being new. They are still all very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Restaurantji Recommends
The worst customer service I’ve ever had. They have to reboot their system every time someone needs to order.
Service: 1
Two employees and 2 customers. Only ordered iced coffee.
Atmosphere: 5
Service: 5
Recommended dishes: Egg and Cheese, Bacon Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
The?
Place was empty except for 1 worker and two customers
Atmosphere: 5
Food: 4
Service: 5
Good pricing and prompt service ??
Atmosphere: 5
Food: 5
Service: 5
Didn't have donuts ? and made my drink wrong 3 times
Atmosphere: 1
Food: 1
Service: 1
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