This wasn't good service, this was GREAT service! Bolstered by enthusiasm and upbeat energy!Kyon in particular went above and beyond in efficiency and exuberance - his was the only name I caught but really, the whole crew excelled in high spirits and abilityMy visit: Friday, August 5,2024
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Stefanie Sapio
Great service with a genuine smile! Always gets our orders correct!
Atmosphere: 5
Food: 5
Service: 5
Nisha Rainey (CECEILIA)
The cashier was very impatient ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Egg and Cheese
R. K.
Wow! 4 employees behind the counter... I waited by the register and was eventually told to order at the pickup area, stood there, listening to them talk amongst themselves, but never did get to place an order. Finally, I just walked out without being acknowledged.Parking: No customers inside.
Atmosphere: 3
Service: 1
Gil Ramirez
The usual reliable food and coffee options for less than the competition. Can be very busy, but staff has friendly through the rush.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Donuts, The Charli Cold Foam
William Raimer
Got a water and 2 doughnuts. Basically like all the other
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
Rick Heilman
Seemed to be a new cashier but her manager was hovering close by. They worked hard to keep everyone happy. The egg sausage croissant was incredible. The store was non stop busy but I still had a quiet seat to start my day.
Atmosphere: 4
Food: 5
Service: 4
In The Dark
Appreciate the charging ports for EV. Very quick but you have to download the app for the electric company.
Service: 5
esther torres
Parking: Handicaps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Jonathan Ward
Got charged $0.75 for a cup of water… then they gave me 12oz small cup? Weird
Drive thru is quicker here. They have great service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bagels, Iced Caramel Latte
Doreen L
Very friendly staff. Food and drinks were good as usual.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg and Cheese, Iced Caramel Latte
KelMom
I'm so pissed. Why am I getting charged an extra $0.50 for an additional swirl in my coffee? I didn't ask for extra anything. I've gone here daily for coffee and now I'm never going back because you are adding additional fees to my receipt that I'm unaware of. This is unacceptable for someone who goes there everyday. I will not be back. No wonder they never provide receipts.
kathy cline
Went thru drive-thru. Ordered peppermint mocha signature latte after a long wait in line. I get to the window wait another few minutes for them to give me the wrong drink order and I told them that wasn't what I ordered and instead of apologizing was told well that's what rung up again after another pause asked if I wanted the peppermint mocha. Well yes, I did pay for it. Made me park out front and manager brought me my coffee...btw missing the peppermint crumbles. Now may be just me but as the manager when you are bringing out a customer's order to an unhappy client to begin with shouldn't you make sure all the elements of the drink are there? Also in response to my displeasure of my experience was disregarded that she had a lot of new people. Maybe the new people should not be taking the orders at the busy time. This particular store always seems to be out of the toppings on their specials and should let the client know before the client pays for the drink.
This wasn't good service, this was GREAT service! Bolstered by enthusiasm and upbeat energy!Kyon in particular went above and beyond in efficiency and exuberance - his was the only name I caught but really, the whole crew excelled in high spirits and abilityMy visit: Friday, August 5,2024
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Great service with a genuine smile! Always gets our orders correct!
Atmosphere: 5
Food: 5
Service: 5
The cashier was very impatient ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Egg and Cheese
Wow! 4 employees behind the counter... I waited by the register and was eventually told to order at the pickup area, stood there, listening to them talk amongst themselves, but never did get to place an order. Finally, I just walked out without being acknowledged.Parking: No customers inside.
Atmosphere: 3
Service: 1
The usual reliable food and coffee options for less than the competition. Can be very busy, but staff has friendly through the rush.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Donuts, The Charli Cold Foam
Got a water and 2 doughnuts. Basically like all the other
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
Seemed to be a new cashier but her manager was hovering close by. They worked hard to keep everyone happy. The egg sausage croissant was incredible. The store was non stop busy but I still had a quiet seat to start my day.
Atmosphere: 4
Food: 5
Service: 4
Appreciate the charging ports for EV. Very quick but you have to download the app for the electric company.
Service: 5
Parking: Handicaps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Got charged $0.75 for a cup of water… then they gave me 12oz small cup? Weird
Restaurantji Recommends
Take care of your bee problem, its dangerous!
Atmosphere: 1
Food: 3
Service: 2
Drive thru is quicker here. They have great service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bagels, Iced Caramel Latte
Very friendly staff. Food and drinks were good as usual.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg and Cheese, Iced Caramel Latte
I'm so pissed. Why am I getting charged an extra $0.50 for an additional swirl in my coffee? I didn't ask for extra anything. I've gone here daily for coffee and now I'm never going back because you are adding additional fees to my receipt that I'm unaware of. This is unacceptable for someone who goes there everyday. I will not be back. No wonder they never provide receipts.
Went thru drive-thru. Ordered peppermint mocha signature latte after a long wait in line. I get to the window wait another few minutes for them to give me the wrong drink order and I told them that wasn't what I ordered and instead of apologizing was told well that's what rung up again after another pause asked if I wanted the peppermint mocha. Well yes, I did pay for it. Made me park out front and manager brought me my coffee...btw missing the peppermint crumbles. Now may be just me but as the manager when you are bringing out a customer's order to an unhappy client to begin with shouldn't you make sure all the elements of the drink are there? Also in response to my displeasure of my experience was disregarded that she had a lot of new people. Maybe the new people should not be taking the orders at the busy time. This particular store always seems to be out of the toppings on their specials and should let the client know before the client pays for the drink.
Service: 2