The staff at this location is always so pleasant, so professional, and spot on with large orders. I work for a company near by that frequently places large orders - sometimes 20-25 meals - and everyone in the store is always eager to help, gets it right the first time, and carries the orders to my car for me. I can't sing enough praises about them, I will always go to this store over all the others in the area. Thank you team!
Freddy Pacheco
I arrived at 10:12 to pick up a party tray for 10:15 and the young man apologized for it not being ready. I was early and they made everything in 5 minutes and threw in an extra sandwich! Great service. Didn’t get the guys name but I will definitely be back!
Cheryl Campbell
Best hot/grilled subs ...hands down. Jersey Mikes will be your GO-TO sub shop from your first visit on. A++ World-Class subs.
Tiffany Sheahan
We use this Jersey Mike's quite often because they are always top tier from freshness to service but today I especially wanted to commend them for how amazing they are! I am responsible for ordering our Branch lunches at work and ordered off the app late last night right around midnight. I had selected delivery for the next day and completed my order without realizing that it was set to deliver on Thursday instead of Wednesday when I was going to need it. I did not realize until 11:45am Wednesday and I had 12 people showing up for a lunch meeting at noon. I called and they were so kind and accommodating and had everything ready for me within 20 minutes of my reaching out to them about an error that was completely my fault. Such amazing customer service, the entire team is fantastic! From the associate who answered the phone when I called to the manager who said they could get it done for me today, and also the entire crew working to get everything together for us at such short notice during their lunch rush! I am so grateful to all of them!
Darrin Harris
Very professional, great teamwork
Sandy Hendershott
Horrible
Peter Leary
I have ordered their subs, on many occasions, they are often out of the white hoagie rolls, so I go with the rosemary bread. Tonight I tried to order a Philly steak and they are completely out of bread and offered a bowl or wrap option, come on guys you are a sub shop. Who ever is managing it needs to figure it out. Kinda of done with the place, sucks because I like their subs, when they have bread.
Jon K
First time ever trying this sub shop, and I have to tell you it really impressed me. Not like a subway or firehouse, but it has its own uniqueness to it, from the hand sliced to order to the way it was prepared. Not bad! I will definitely try this place out again!
Frank Laforte
This is more of a big Thank You to the employee Angel . She is very personable, welcoming and makes a great sandwich . We're regular customers and it's always good to know she's there when we come in . A 5 star employee who will make and outstanding realtor soon . We're leaving Florida this week and Angel and this Jersey Mike will be the standard in which we judge any other sandwich shop. Thank you Angel and remember the sky is the limit ..👍👍
Brian Tinney
I honestly wish I would have caught their names but I didn't even think about it. Was craving a Jersey Mike's Sub. Drove to my normal store in Palm Bay only to find out they didn't have any bread. Drove up to the hibiscus store which had plenty of bread left and both employees working the counter had a great attitude and made the delicious sandwich I was craving. Really happy I chose to drive up to the hibiscus store
I'm sorry but whoever said the staff is rude must have been having a bad day. This is my first time at this store and everyone treated me great. Exceptional customer service. I'm also a person of color and they DO NOT treat anyone different!!! Its a diverse staff by the way. Will be visiting again.
John McCullors
I love their subs, always delicious and the employees are great! The lemonade didn't taste right but not a big deal at all.. I let the gentlemen know and he checked it out immediately.
Dean Fuller
Went here 2 days in a row. First day I ordered a tuna sub and it was plentiful. Second day I ordered a Ham sub and it was extremely thin on both meat and cheese. They slice so thin and only put a single row on the roll. The cheese was the same way and you could see through it. The try to scrunch the meat up so it looks like it is more than it. really is. All I could taste is the roll. For a premium sub they dropped the ball on this location. I put a complaint in but the owner must not care as he didn't call me back.
Elizabeth Gerhard
Very friendly service !
Khalilah Escalera
Poor service, does not take customers in order they arrive and have no posting to show where you should order food. Staff was rude and dismissive to minority patrons. This was my first time ever going and the impression was horrible. No way I'll spend my money here ever again and I'll be sure to spread the word on this horrible experience!
The staff at this location is always so pleasant, so professional, and spot on with large orders. I work for a company near by that frequently places large orders - sometimes 20-25 meals - and everyone in the store is always eager to help, gets it right the first time, and carries the orders to my car for me. I can't sing enough praises about them, I will always go to this store over all the others in the area. Thank you team!
I arrived at 10:12 to pick up a party tray for 10:15 and the young man apologized for it not being ready. I was early and they made everything in 5 minutes and threw in an extra sandwich! Great service. Didn’t get the guys name but I will definitely be back!
Best hot/grilled subs ...hands down. Jersey Mikes will be your GO-TO sub shop from your first visit on. A++ World-Class subs.
We use this Jersey Mike's quite often because they are always top tier from freshness to service but today I especially wanted to commend them for how amazing they are! I am responsible for ordering our Branch lunches at work and ordered off the app late last night right around midnight. I had selected delivery for the next day and completed my order without realizing that it was set to deliver on Thursday instead of Wednesday when I was going to need it. I did not realize until 11:45am Wednesday and I had 12 people showing up for a lunch meeting at noon. I called and they were so kind and accommodating and had everything ready for me within 20 minutes of my reaching out to them about an error that was completely my fault. Such amazing customer service, the entire team is fantastic! From the associate who answered the phone when I called to the manager who said they could get it done for me today, and also the entire crew working to get everything together for us at such short notice during their lunch rush! I am so grateful to all of them!
Very professional, great teamwork
Horrible
I have ordered their subs, on many occasions, they are often out of the white hoagie rolls, so I go with the rosemary bread. Tonight I tried to order a Philly steak and they are completely out of bread and offered a bowl or wrap option, come on guys you are a sub shop. Who ever is managing it needs to figure it out. Kinda of done with the place, sucks because I like their subs, when they have bread.
First time ever trying this sub shop, and I have to tell you it really impressed me. Not like a subway or firehouse, but it has its own uniqueness to it, from the hand sliced to order to the way it was prepared. Not bad! I will definitely try this place out again!
This is more of a big Thank You to the employee Angel .
She is very personable, welcoming and makes a great sandwich . We're regular customers and it's always good to know she's there when we come in . A 5 star employee who will make and outstanding realtor soon . We're leaving Florida this week and Angel and this Jersey Mike will be the standard in which we judge any other sandwich shop. Thank you Angel and remember the sky is the limit ..👍👍
I honestly wish I would have caught their names but I didn't even think about it. Was craving a Jersey Mike's Sub. Drove to my normal store in Palm Bay only to find out they didn't have any bread. Drove up to the hibiscus store which had plenty of bread left and both employees working the counter had a great attitude and made the delicious sandwich I was craving. Really happy I chose to drive up to the hibiscus store
Restaurantji Recommends
I'm sorry but whoever said the staff is rude must have been having a bad day. This is my first time at this store and everyone treated me great. Exceptional customer service. I'm also a person of color and they DO NOT treat anyone different!!! Its a diverse staff by the way. Will be visiting again.
I love their subs, always delicious and the employees are great!
The lemonade didn't taste right but not a big deal at all.. I let the gentlemen know and he checked it out immediately.
Went here 2 days in a row. First day I ordered a tuna sub and it was plentiful. Second day I ordered a Ham sub and it was extremely thin on both meat and cheese. They slice so thin and only put a single row on the roll. The cheese was the same way and you could see through it. The try to scrunch the meat up so it looks like it is more than it. really is. All I could taste is the roll. For a premium sub they dropped the ball on this location. I put a complaint in but the owner must not care as he didn't call me back.
Very friendly service !
Poor service, does not take customers in order they arrive and have no posting to show where you should order food. Staff was rude and dismissive to minority patrons. This was my first time ever going and the impression was horrible. No way I'll spend my money here ever again and I'll be sure to spread the word on this horrible experience!
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