Made a DoorDash order, when someone accepted delivery the Store was almost closed and canceled my delivery. Refused to let my dasher pick up the pizza even though I never recieved a refund. When I called the restaurant , the young man working was EXTREMELY disrespectful and impolite; told me “that sounds like a you problem, next time don’t order DoorDash” and hung up on me. this was at closing time. Young man has ZERO customer service skills and treated me with such disrespect. Definitely needs to be fired. Will be contacting HR in the morning.
Atmosphere: 1
Food: 1
Service: 1
Carmen
I will come to this one from now on none and I tell u none in south Melbourne are any good this one is clean the kids in their r very pleasant and they r clean. One of the big things I look at r the clothes in a restaurant if the cooks r filthy I will not eat there but it pays to go to suntree everybody in suntree is clean because everyone on that side is rich so they cater a little bit better to them 😉
Rico Richards
The manager at this location—blonde hair, ponytail, glasses—has a serious attitude problem and clearly doesn’t know how to treat customers with respect. I saw him being loud, aggressive, and completely unprofessional.
If this is how Papa John’s allows their managers to behave, it’s going to catch up with them fast. I’ll be sharing this experience in every local Facebook group I’m part of, spreading the word to all the businesses I work with, and making sure my entire community knows to avoid this place. Absolutely unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Christopher Olive
3rd party for delivery. no indication of such that I saw during the on-line order process. Paid 25% for delivery and another 15% tip. Ridiculous.! Horrible for timing results in super cold food. Never again.
Service: 1
Josh O'Neal
Managers are excellent. Only chain pizza my daughter will eat on Wickham. Never had to wait. And after 2 years only one mistake and was fixed easily with no hassles. I hadn't had papa for a decade or so cause the ones by my old house went downhill...this store has made a full time customer again.
J G
You want garbage we will send it to you We paid $30 for a cardboard garbage box You have better options use it
Atmosphere: 1
Food: 1
Service: 1
steven emerson
Approx 1 hour from order to delivery but not that the app showed Pizzas ready in less than 25 minutes, that means it took 35 minutes to deliver 3 miles, as expected at this point Pizzas were almost cold and far from the usual top notch, i believe this issue is down to the new delivery system [door dash}.
Food: 1
Service: 1
Aazgaroth
If you order the XL New York Pizza, know that it does not automatically come with pepperoni. You have to select the topping you want. 1 star for a huge, flavorless, half cheese/half mushroom xl pizza, 5 stars for an amazing staff (they really are super nice!) = 3 stars for an overall bland experience. Also, Doordash is utilized for delivery (but the driver was 100% awesome, so take that with a grain of salt).
Ryan M
You need to pay attention to the sauce choices specified in the order. None of these are the Zesty sauce. Second time in a row. If you no longer have it, take it off the website!
Great service! Our delivery driver Adan was prompt and friendly!
Atmosphere: 5
Food: 5
Service: 5
Amy Cook
Excellent quality!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 - Cheesesticks
spaghetti man
Kind workers, great food. Loved it. Worth walking for 10 minutes.
Atmosphere: 3
Food: 4
Service: 5
Rick
Was hot and really good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Aycan Yavuz
Stay away from this Papa John’s branch if you don’t want to deal with rude people the guy working there is the rudest person in the have ever seen around
Made a DoorDash order, when someone accepted delivery the Store was almost closed and canceled my delivery. Refused to let my dasher pick up the pizza even though I never recieved a refund. When I called the restaurant , the young man working was EXTREMELY disrespectful and impolite; told me “that sounds like a you problem, next time don’t order DoorDash” and hung up on me.
this was at closing time. Young man has ZERO customer service skills and treated me with such disrespect. Definitely needs to be fired. Will be contacting HR in the morning.
Atmosphere: 1
Food: 1
Service: 1
I will come to this one from now on none and I tell u none in south Melbourne are any good this one is clean the kids in their r very pleasant and they r clean. One of the big things I look at r the clothes in a restaurant if the cooks r filthy I will not eat there but it pays to go to suntree everybody in suntree is clean because everyone on that side is rich so they cater a little bit better to them 😉
The manager at this location—blonde hair, ponytail, glasses—has a serious attitude problem and clearly doesn’t know how to treat customers with respect. I saw him being loud, aggressive, and completely unprofessional.
If this is how Papa John’s allows their managers to behave, it’s going to catch up with them fast. I’ll be sharing this experience in every local Facebook group I’m part of, spreading the word to all the businesses I work with, and making sure my entire community knows to avoid this place. Absolutely unacceptable!
Atmosphere: 1
Food: 1
Service: 1
3rd party for delivery. no indication of such that I saw during the on-line order process. Paid 25% for delivery and another 15% tip. Ridiculous.! Horrible for timing results in super cold food. Never again.
Service: 1
Managers are excellent. Only chain pizza my daughter will eat on Wickham. Never had to wait. And after 2 years only one mistake and was fixed easily with no hassles. I hadn't had papa for a decade or so cause the ones by my old house went downhill...this store has made a full time customer again.
You want garbage we will send it to you
We paid $30 for a cardboard garbage box
You have better options use it
Atmosphere: 1
Food: 1
Service: 1
Approx 1 hour from order to delivery but not that the app showed Pizzas ready in less than 25 minutes, that means it took 35 minutes to deliver 3 miles, as expected at this point Pizzas were almost cold and far from the usual top notch, i believe this issue is down to the new delivery system [door dash}.
Food: 1
Service: 1
If you order the XL New York Pizza, know that it does not automatically come with pepperoni. You have to select the topping you want. 1 star for a huge, flavorless, half cheese/half mushroom xl pizza, 5 stars for an amazing staff (they really are super nice!) = 3 stars for an overall bland experience. Also, Doordash is utilized for delivery (but the driver was 100% awesome, so take that with a grain of salt).
You need to pay attention to the sauce choices specified in the order. None of these are the Zesty sauce. Second time in a row. If you no longer have it, take it off the website!
Atmosphere: 3
Food: 1
Service: 5
It was good for commercial pizza.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Great service! Our delivery driver Adan was prompt and friendly!
Atmosphere: 5
Food: 5
Service: 5
Excellent quality!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 - Cheesesticks
Kind workers, great food. Loved it. Worth walking for 10 minutes.
Atmosphere: 3
Food: 4
Service: 5
Was hot and really good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Stay away from this Papa John’s branch if you don’t want to deal with rude people the guy working there is the rudest person in the have ever seen around
Atmosphere: 1
Food: 1
Service: 1
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