Subway

7777 N Wickham Rd #13, Melbourne
(321) 253-2814

Recent Reviews

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Sonny M

I'm a regular here and always leave with a good experience! The hispanic girl is always so sweet and welcoming and even remembers my exact order down to veggies and sauces. Would 100% recommend to anyone looking to get a quick meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Cookies

alcoholic beverage

I'm a regular here and always leave with a good experience! The hispanic girl is always so sweet and welcoming and even remembers my exact order down to veggies and sauces. Would 100% recommend to anyone looking to get a quick meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Auntie Anne's Footlong Pretzel, Chocolate Chip, Vitamin Water xxx, Cookies

Marshall Hansen

Tessa makes the best sandwiches and is always happy to help! 10/10 wouldn’t want my sandwich made by anyone else!

Atmosphere: 5

Food: 5

Service: 5

Deborah Jensen

We walked in and were not greeted by either employee, (what we are use to-"Welcome to Subway".) The girl said "give me a Minute", not I'll be right with you, no smile. Then we had a request for a the bread and she acted disgusted, said is this one okay, we said yes and she slapped it on the prep counter. We asked for mayo to be added and she proceeded to squirt A LOT of mayo on the sandwich. So much that the guy that was ahead of us said "Well that's enough mayo for 3 sandwiches". Then she said can I get you anything else, and I said a smile, then my adult son said, yes, a smile for *#* sake! I guess that was it for her, cause she picked up the sandwich and threw it hard, right into the trash can!!It made a loud noise, startled the lady at the register. So we left, I and I think I giggled in disbelief! So, saying she was Rude doesn't really cover it! Will never go back there again, Will be getting my subs from Publix from now on!

Atmosphere: 4

Food: 1

Service: 1

Drew Caracciolo

I'm going to make this real short and simple. Its subway...u expect what you expect. Then there is the "omg, inconvenience attitude" with it. Done.

Atmosphere: 4

Food: 4

Service: 1

Alexis

I've been here several times. I get a 6 inch veggie sub. Probably the simplest thing a person can order. It's kind of annoying ordering a veggie sub here because they put tiny sprinkles and you keep having to say more more more. They also put one slice of cheese on a 6 inch which just visually looks out of proportion. Like... all I'm getting on this is vegetables. Why would you put 1 piece of cheese, 7 pieces of spinach, 3 cucumber slices and 10 olives when that's literally all that I'm getting? But okay. Whatever. The veggies are fresh and the stations are clean.

But by God I have never met such consistently miserable employees in my entire life. Every time I go here the customer service is awful. The first time I figured it was a coincidence. Even the second time, I was kind of like 'eh, maybe they're having a bad day'. But after going here four or five times and the customer service is consistently awful every single time.... This is a thing here. This is their thing. This is my first time looking at the reviews and all of the low ratings say the same thing. There are very few complaints about the food, but there are endless complaints about the customer service. I was going to leave 3 stars because it's clean and the food is fresh. But after realizing that all of these complaints that customers have left about the poor customer service at this location have not been answered.. I'm leaving one star. Corporate organizations never look at 3 stars reviews. They only care when it's 1 star reviews.

I am shocked at how rude and miserable these employees are at this location. I've actually never come across such a thing in my life. Mind you, I am being helped by different employees every time I come here and they're all miserable. And they are rude to a shocking degree. The vibes are just bad. It's one thing to be miserable at work, but it's another thing to take it out on a customer who you've never met in your life. The only reason I kept coming here is because I've been assuming that I'm just seeing these people having a bad day, but after today it's very clear that this is their theme at this location. Misery and rudeness is their theme. Yuck!

Atmosphere: 2

Food: 4

Service: 1

Alexis Footman

I've been here several times. I get a 6 inch veggie sub. Probably the simplest thing a person can order. It's kind of annoying ordering a veggie sub here because they put tiny sprinkles and you keep having to say more more more. They also put one slice of cheese on a 6 inch which just visually looks out of proportion. Like... all I'm getting on this is vegetables. Why would you put 1 piece of cheese, 7 pieces of spinach, 3 cucumber slices and 10 olives when that's literally all that I'm getting? But okay. Whatever. The veggies are fresh and the stations are clean.But by God I have never met such consistently miserable employees in my entire life. Every time I go here the customer service is awful. The first time I figured it was a coincidence. Even the second time, I was kind of like 'eh, maybe they're having a bad day'. But after going here four or five times and the customer service is consistently awful every single time.... This is a thing here. This is their thing. This is my first time looking at the reviews and all of the low ratings say the same thing. There are very few complaints about the food, but there are endless complaints about the customer service. I was going to leave 3 stars because it's clean and the food is fresh. But after realizing that all of these complaints that customers have left about the poor customer service at this location have not been answered.. I'm leaving one star. Corporate organizations never look at 3 stars reviews. They only care when it's 1 star reviews.I am shocked at how rude and miserable these employees are at this location. I've actually never come across such a thing in my life. Mind you, I am being helped by different employees every time I come here and they're all miserable. And they are rude to a shocking degree. The vibes are just bad. It's one thing to be miserable at work, but it's another thing to take it out on a customer who you've never met in your life. The only reason I kept coming here is because I've been assuming that I'm just seeing these people having a bad day, but after today it's very clear that this is their theme at this location. Misery and rudeness is their theme. Yuck!

Atmosphere: 2

Food: 4

Service: 1

H. Leah Green

I didn't get her name, but she was very rude. Seem put out for my requests, and they skimp on the cheeses. Very slow and cannot multitask. I ended up not getting other things because she got all the way down to the register and started ringing up, before asking if I wanted anything else. This was after I told her all the things I wanted. Even though their area seemed clean, watch for them not to clean the knife off properly before cutting your sandwich. She swiped the knife on the cutting board and there was still mayo or something white on it. I had to make another stop to get drinks, churro pretzel.

Atmosphere: 1

Food: 1

Service: 1

Amy Williams

The sandwich ingredients were good, but the bread was stale. It's not that complicated. You're a sandwich shop.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Sandwich

1

Treated terribly by an employee named Emoni. Worst customer service experience I have ever had. Will never return to this location especially since there is a much more pleasant staff 1 mile away.

Atmosphere: 1

Food: 1

Service: 1

tracy c

Treated terribly by an employee named Emoni. Worst customer service experience I have ever had. Will never return to this location especially since there is a much more pleasant staff 1 mile away.

Atmosphere: 1

Food: 1

Service: 1

Katherine Uzel

Food was good. Location was good. Prices are decent. Workers had no one in so I was quickly attended to. However, I can't give above 3 stars because of an older lady that was either a customer, manager, or owner. She had a dog with her which was fine as I don't assume it's not a service dog. Without knowing the reason for this dog being here, I can only honestly give 3 stars, but I've never known a service dog to be off leash or permitted to wander into the open door of the Employee Only section. It does raise some health department questions, though.

Atmosphere: 2

Food: 4

Service: 4

Becky Bell

I came by to pick up a sub for dinner around 655 and the door is locked and I tried to call and no one answered the hours on the door say 7 PM?

Timothy White

always a good experience in this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rotisserie

Escape791586

This is the first and last time I will order on line. I ordered a BMT Italian and received a meatball sub. Unfortunately, I picked it up in advance (we have a 6 AM flight and Subway is our go to the night before), the label stated it was a BMT, but when we put our seasoning and oil and vinegar on, we realized it was a meatball sub. Too late to call and ask for a remake. I will do what I've always done--stand at the counter and have it made in front of me.

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