Absolutely terrible experience. Bait and switch with the pricing. Cold soup, 14$ for a small no name sake. Didn't get all the food that I ordered that trickled out at a snails pace, rice overload so you fill up. An absolute waste.
Atmosphere: 1
Food: 1
Service: 1
babyy kayy
I don’t even recommend anything on the menu and I see why it was so empty. The sushi was falling apart. The clear soup was disgusting and had a fish smell to it. My son’s fried rice bowl was $14 for the most basic flavorless fried rice I’ve ever tasted. Way too expensive for poor quality food. Haven’t been here in years only went because I had a Groupon for it and nobody properly explained how it worked so I ended up paying way more than I expected so that’s the last time.
Atmosphere: 2
Food: 2
Service: 1
Victoria Bruce
It has been a long time since my husband and I have been here and we decided to give them another shot. The food was delicious and served beautifully. However, there were only 3 tables being served in the restaurant and the service was very slow. My husband ordered the hibachi steak and never received it, when he followed up with the waitress, he was then told that they did not have any. I would return again. To others, I would say to be wary of the time sink, but the food is good, especially for the price.
Atmosphere: 4
Food: 5
Service: 2
Monica Flores
We love everything you can eat sushi and this is a good option
Atmosphere: 4
Food: 4
Service: 4
Taylor Scott
We were there an hour and a half, paid $90 and never got half all the things we ordered! We only ordered on their papers twice! So it’s not like we ordered a lot. Absolutely the worst experience I have ever encountered. And they sure couldn’t suffer the consequences because gratuity is already added! We used to like this place….
Atmosphere: 1
Food: 1
Service: 1
Josh S. DJ COSMODE
Love the food and the manager is super nice and they always take care of their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tempura, Eel Sauce, Dynamite Roll, Mixture of Rolls
Tammy
Fresh
Atmosphere: 5
Food: 5
Service: 5
Ariel Shaw
$25 a person plus 18% service fee ? And no everything in the menu was available?
Atmosphere: 2
Food: 2
Service: 3
C David Ybarra
This option was as incredibly satisfying as our first visit. We look forward to our next, when we return to Florida!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tempura, Tuna Roll, Dynamite Roll, Fried, Mixture of Rolls, Pink Lady Roll, Spider Roll, Tuna and Salmon
Reese Wygand
Ashley was awesome she was super attentive and really nice she started taking song suggestions and made the night way more enjoyable. Overall best experience I’ve had at sushi factory. Food was great and service was quick!
This place is all you can eat for a very reasonable price. The quality was top notch.
Atmosphere: 5
Food: 5
Service: 5
Kathy Jones
Food is good, but it took a long time to get our food. Server was friendly but did not speak English. It was hard to ask for things because she didn't understand us.
Atmosphere: 4
Food: 4
Service: 3
Anthony Schmieder
The food was fresh and made to order. The food was very good! I see reviews about not liking the 18% service charge. In this day and age and economy, if you aren't tipping 20 to 25%, you shouldn't be dining out. As a former restaurant waiter, I tip 30%, unless the service is bad, and it's still 20%. The restaurant also warns this on the menu. 18% is very low, I gave $10 extra and we were 2 adults and 1 child.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tempura
Alex Dshalalow
Love this place! My favorite sushi place in Melbourne! Addicted to green dragon and katsu rolls!
Atmosphere: 5
Food: 5
Service: 5
Jen Hesly
Sushi is fantastic for the price that's why I still eat here, but the service is horrible. I order to go and always give 1 hour time before picking up, it's never ready. So I wait, just for it to be wrong most times. Used to be excellent but something changed within the last year.
Absolutely terrible experience. Bait and switch with the pricing. Cold soup, 14$ for a small no name sake. Didn't get all the food that I ordered that trickled out at a snails pace, rice overload so you fill up. An absolute waste.
Atmosphere: 1
Food: 1
Service: 1
I don’t even recommend anything on the menu and I see why it was so empty. The sushi was falling apart. The clear soup was disgusting and had a fish smell to it. My son’s fried rice bowl was $14 for the most basic flavorless fried rice I’ve ever tasted. Way too expensive for poor quality food. Haven’t been here in years only went because I had a Groupon for it and nobody properly explained how it worked so I ended up paying way more than I expected so that’s the last time.
Atmosphere: 2
Food: 2
Service: 1
It has been a long time since my husband and I have been here and we decided to give them another shot. The food was delicious and served beautifully. However, there were only 3 tables being served in the restaurant and the service was very slow. My husband ordered the hibachi steak and never received it, when he followed up with the waitress, he was then told that they did not have any. I would return again. To others, I would say to be wary of the time sink, but the food is good, especially for the price.
Atmosphere: 4
Food: 5
Service: 2
We love everything you can eat sushi and this is a good option
Atmosphere: 4
Food: 4
Service: 4
We were there an hour and a half, paid $90 and never got half all the things we ordered! We only ordered on their papers twice! So it’s not like we ordered a lot. Absolutely the worst experience I have ever encountered. And they sure couldn’t suffer the consequences because gratuity is already added! We used to like this place….
Atmosphere: 1
Food: 1
Service: 1
Love the food and the manager is super nice and they always take care of their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tempura, Eel Sauce, Dynamite Roll, Mixture of Rolls
Fresh
Atmosphere: 5
Food: 5
Service: 5
$25 a person plus 18% service fee ? And no everything in the menu was available?
Atmosphere: 2
Food: 2
Service: 3
This option was as incredibly satisfying as our first visit. We look forward to our next, when we return to Florida!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tempura, Tuna Roll, Dynamite Roll, Fried, Mixture of Rolls, Pink Lady Roll, Spider Roll, Tuna and Salmon
Ashley was awesome she was super attentive and really nice she started taking song suggestions and made the night way more enjoyable. Overall best experience I’ve had at sushi factory. Food was great and service was quick!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is all you can eat for a very reasonable price. The quality was top notch.
Atmosphere: 5
Food: 5
Service: 5
Food is good, but it took a long time to get our food. Server was friendly but did not speak English. It was hard to ask for things because she didn't understand us.
Atmosphere: 4
Food: 4
Service: 3
The food was fresh and made to order. The food was very good! I see reviews about not liking the 18% service charge. In this day and age and economy, if you aren't tipping 20 to 25%, you shouldn't be dining out. As a former restaurant waiter, I tip 30%, unless the service is bad, and it's still 20%. The restaurant also warns this on the menu. 18% is very low, I gave $10 extra and we were 2 adults and 1 child.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tempura
Love this place! My favorite sushi place in Melbourne! Addicted to green dragon and katsu rolls!
Atmosphere: 5
Food: 5
Service: 5
Sushi is fantastic for the price that's why I still eat here, but the service is horrible. I order to go and always give 1 hour time before picking up, it's never ready. So I wait, just for it to be wrong most times. Used to be excellent but something changed within the last year.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Dynamite Roll
Loading...