Born and raised in the area, I’ve always come to this Wendy’s for lunch, so this was especially disappointing.
I asked for my bacon cheeseburger to be made fresh because every time I come here the buns are hard. Despite that request, the service went downhill. I wasn’t given any napkins, my drink was forgotten, and when I asked for a cup of ranch I was told it would be extra in a dismissive manner. I said never mind and drove off, only to realize I wasn’t given a receipt either.
The entire interaction felt careless and unprofessional. I’ve been a long-time customer, but this experience left me feeling uncomfortable and disrespected. This location really needs to improve its consistency and customer service.
Atmosphere: 1
Food: 4
Service: 1
Kelly P
Went to the location today 1/9/26 ordered the #7 the baconatter. It was gross, the lettuce was brown the onion not crisp and literally one piece of bacon cut in half. My fries were cold, no straw for my drink. Also bought a medium frosty of course no spoon. This meal was over $17 and the cashier had no ones to make change so I got a handful of quarters.
Atmosphere: 1
Food: 1
Service: 2
Abdiel Pagan
Terrible customer service, they have no courtesy whatsoever, and they refused to serve me simply because I arrived in a work truck.
Atmosphere: 1
Food: 1
Service: 1
Melissa E. Stewart-Miller
Wish they didn't take the one on 192 down.
Katherine Uzel
Good food, nice people, good location. Couldn't give it 5 stars because no changing table in the bathroom. Good thing I have a padded thing to throw on the floor to change my little guy's diaper.
Atmosphere: 3
Food: 5
Service: 5
Jodie
I see there's some pretty crummy reviews for this location but anytime I've gone here ..... which due to my health I shouldn't even have fast food at all, but that being said.....every time I want some Wendys I choose to go to this location and the service has been quick, I have no complaints whatsoever about what I've ordered and the people at the drive-through are always very cheerful and nice!
Food: 5
Service: 5
Courtland Huskey
The nuggets are the smallest things I've ever seen. The lettuce is shredded and tastes like it was grown in a lab and the fries have no flavor. The proclaimed “quality of the nuggets in getting it from a smaller chicken” is non-existent. The purpose of the sauce is to cover up the thought of it being fast food. It this isnt a 5 star Michelin restaurant, its fast food start… acting like it. Stop with the corporate bs and feed me like im broke and hungry.
Atmosphere: 2
Food: 1
Service: 3
Tara L
I've gone to this location several times over the years & it used to be great. Staff are always friendly. Drive thru is quick
Spicy chicken sandwich used to be my go to. Got it tonight & it was absolutely disgusting. It looked more like a large chicken nugget rather than a sandwich. It was so tough that I couldn't even bite through it. That's right, couldn't even bite through it. Just gross.
Ended up throwing it in the trash after trying to take 2 bites. They also changed the recipe so now it's sloppy, messy shredded lettuce. $13 order when it looks like you ordered from a $1 value menu. Complete waste of money. Won't be back
Food: 1
Service: 5
Hannah Rodwell
This Wendy’s literally sucks lmfao… Food came thrown in the bag. I placed a mobile order for pickup and my frostys were both melted. I asked for them to be remade and I was rudely told no… not to mention one of the frostys wasn’t even the kind that I ordered. I got cookies and cream instead of Oreo chocolate brownie. Just greedy and dirty🤦♀️
Atmosphere: 1
Food: 1
Service: 1
Joe Infantino
Very small restaurant. Tables dirty and stained. Burger was over cooked. Fries and drink were good. Service is slow.
Beautiful place to eat friendly staff amazing service
Atmosphere: 5
Food: 5
Service: 5
Paeslie Taylor-Brown
Nasty. Threw it all in the trash as soon as I got home. Rock hard and old cold food. Hard bread, soggy slimy tomatos and the female working drive thru that refused to give me my receipt on 9/29 7:45pm is lucky I had somewhere to be or she'd be sorry she threw my food at me. Right in front of her manager too... And I bet nothing will be done. But it's ok, we all know you all hate yourselves for ending up at dogfood Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Julia Manriquez
Take too long to sit people
Atmosphere: 3
Food: 3
Service: 1
kelly lord
Ordered 2 single sandwichs no lettuce or tomatoes or onion or pickles. Absolutely horrible.
Born and raised in the area, I’ve always come to this Wendy’s for lunch, so this was especially disappointing.
I asked for my bacon cheeseburger to be made fresh because every time I come here the buns are hard. Despite that request, the service went downhill. I wasn’t given any napkins, my drink was forgotten, and when I asked for a cup of ranch I was told it would be extra in a dismissive manner. I said never mind and drove off, only to realize I wasn’t given a receipt either.
The entire interaction felt careless and unprofessional. I’ve been a long-time customer, but this experience left me feeling uncomfortable and disrespected. This location really needs to improve its consistency and customer service.
Atmosphere: 1
Food: 4
Service: 1
Went to the location today 1/9/26 ordered the #7 the baconatter. It was gross, the lettuce was brown the onion not crisp and literally one piece of bacon cut in half. My fries were cold, no straw for my drink. Also bought a medium frosty of course no spoon. This meal was over $17 and the cashier had no ones to make change so I got a handful of quarters.
Atmosphere: 1
Food: 1
Service: 2
Terrible customer service, they have no courtesy whatsoever, and they refused to serve me simply because I arrived in a work truck.
Atmosphere: 1
Food: 1
Service: 1
Wish they didn't take the one on 192 down.
Good food, nice people, good location. Couldn't give it 5 stars because no changing table in the bathroom. Good thing I have a padded thing to throw on the floor to change my little guy's diaper.
Atmosphere: 3
Food: 5
Service: 5
I see there's some pretty crummy reviews for this location but anytime I've gone here ..... which due to my health I shouldn't even have fast food at all, but that being said.....every time I want some Wendys I choose to go to this location and the service has been quick, I have no complaints whatsoever about what I've ordered and the people at the drive-through are always very cheerful and nice!
Food: 5
Service: 5
The nuggets are the smallest things I've ever seen. The lettuce is shredded and tastes like it was grown in a lab and the fries have no flavor. The proclaimed “quality of the nuggets in getting it from a smaller chicken” is non-existent. The purpose of the sauce is to cover up the thought of it being fast food. It this isnt a 5 star Michelin restaurant, its fast food start… acting like it. Stop with the corporate bs and feed me like im broke and hungry.
Atmosphere: 2
Food: 1
Service: 3
I've gone to this location several times over the years & it used to be great. Staff are always friendly. Drive thru is quick
Spicy chicken sandwich used to be my go to. Got it tonight & it was absolutely disgusting. It looked more like a large chicken nugget rather than a sandwich. It was so tough that I couldn't even bite through it. That's right, couldn't even bite through it. Just gross.
Ended up throwing it in the trash after trying to take 2 bites. They also changed the recipe so now it's sloppy, messy shredded lettuce. $13 order when it looks like you ordered from a $1 value menu. Complete waste of money. Won't be back
Food: 1
Service: 5
This Wendy’s literally sucks lmfao… Food came thrown in the bag. I placed a mobile order for pickup and my frostys were both melted. I asked for them to be remade and I was rudely told no… not to mention one of the frostys wasn’t even the kind that I ordered. I got cookies and cream instead of Oreo chocolate brownie. Just greedy and dirty🤦♀️
Atmosphere: 1
Food: 1
Service: 1
Very small restaurant. Tables dirty and stained. Burger was over cooked. Fries and drink were good. Service is slow.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Everyone was nice and polite
Atmosphere: 4
Food: 5
Service: 5
Beautiful place to eat friendly staff amazing service
Atmosphere: 5
Food: 5
Service: 5
Nasty. Threw it all in the trash as soon as I got home. Rock hard and old cold food. Hard bread, soggy slimy tomatos and the female working drive thru that refused to give me my receipt on 9/29 7:45pm is lucky I had somewhere to be or she'd be sorry she threw my food at me. Right in front of her manager too... And I bet nothing will be done. But it's ok, we all know you all hate yourselves for ending up at dogfood Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Take too long to sit people
Atmosphere: 3
Food: 3
Service: 1
Ordered 2 single sandwichs no lettuce or tomatoes or onion or pickles. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
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