This is one of the best Starbucks I have ever been to. The staff is simply amazing. It is always a pleasure when I go there.
Atmosphere: 5
Food: 5
Service: 5
Bryan Lilley
I needed a couple ounces of hot water. Starbucks gives cups of water so you would think a few ounces of hot water wouldn’t be an issue right? I even ordered a $2.95 bottled water as a courtesy. When I got there the girl working the counter was, well, anti-customer service. She said they can’t serve hot water unless it is with a drink. I said I didn’t really need the bottle of sealed cold water then so could I exchange it for a hot water drink. She said since I touched it they could not exchange it because it’s company policy.
Service: 1
Nicole Roberson-Rodríguez
Great coffee as always! Ben assisted us with our coffee and he did a great job! When we walked in he was mopping, stopped mopping and came to help us after we finished ordering making our coffees went back to mopping. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Ed Van Cise
Nice new building. Great location. One of only a few in the area if you’re not a Dunkin’ fan.
Atmosphere: 5
Food: 5
Service: 5
Christopher Drummer (Cjdrumm)
I frequent this Starbucks and one thing that I realized is that when Black people walk in they are not greeted, when they exit, they’re not bid a farewell. However, when white people walk in they are greeted and when they leave, they are bid a farewell.
Atmosphere: 3
Food: 4
Service: 1
vu nguyen
Ordered a venti size and got this . Happen alot of times . Whoever make this drink need to make it right . Like you r stealing from people
Melanie Mengüs
The best Starbucks I've ever tried! I stopped here after my visit to the Kennedy Space Centre because I wanted to try the fall drinks that we don't have in the UK. The service was very good and very quick. The staff was nice with us! Also the drinks were amazing and I couldn't find the same taste elsewhere. I wish all Starbucks were the same!
Atmosphere: 5
Food: 5
Service: 5
Melissa F
The employees here are great and always super nice, but the manager with the short bob, accent, and black apron with an attitude, she ruins this Starbucks. I'd rather drive the extra few miles to go to the other starbucks than here just to avoid dealing with how rude she is. How shes still employed given how she treats customers has me shocked. I've seen her outright yelling at her employees over the last year, belittling them in front of customers, its awful. Figured I'd leave this for people so they can avoid a nasty encounter.
Atmosphere: 1
Food: 3
Service: 4
John West
Today I write this review to highlight the best and worst parts of this location.
The highlights of this location lay in the hands of the of the baristas.
To name a few of the stand out baristas. We have Ben; Ben is an afternoon shift lead, he is by far the best barista at the location. His skills behind the bar are second to none, and his interpersonal skill makes politicians look like socially inept infants. Next is Jacquie and Kara, for the sake of keeping this review to a respectable length, all that I'm going to say is that they are awesome and deserve just has much praise I've given Ben.
The Cons
The manager Lati is someone who is simply awful to be around, sitting in the lobby while Lati is on shift is truly something terrible. I can not tell you the amount of times I've seen (and got) her hostile behavior. I've seen on many occasions openly berating her employees while on the floor. It was sickening to see this happen as often as it did, not to mention her abundance of snide remarks she makes to employees and fellow customers alike. Lati's rein of terror is known by many local Starbucks baristas, I've heard multiple horror stories from almost every location in the area (even one from the Orlando airport location) id recommend reading other one star reviews to learn more about this.
To wrap this up, the store isn't that bad. Sure it perhaps has some troubled management, but at the end of the day its just a normal Starbucks. So why a one star review? I remember when Starbucks used to be a wholesome place to go to. But with management as troubled as it is... I just couldn't help but leave a one star review, nobody should ever have to go to a Starbucks stressed about who is working at the time.
they gave me a grande instead of a venti can you even believe it
Atmosphere: 5
Food: 4
Service: 2
Madison V
The drinks and food are always good! However, Lexi makes most people here feel unwelcome and uncomfortable. I know her by name now because she’s so incredibly rude and bothered every time we come! She’s always rude to customers and even to coworkers behind the counter. We are always here for church groups and she never fails to make it known that she does not want us here. She’ll roll her eyes and mop right on top of your feet if you’re in her way in the lobby. It sucks because we love this starbucks! We just hope the service improves!
Atmosphere: 5
Food: 5
Service: 1
Joseph Pak
One of the nicest locations in the area with an amazing and attentive staff. Chloe and the team went above and beyond. Outstanding experience!
Atmosphere: 5
Food: 5
Service: 5
Alexandra Birrer
My best Starbucks experience ever. Fast, correct ordering, despite special requests and prepared super quickly! It should always be like this!
Service: 5
Cayeysoldier
Today I was humbled by an act of kindness, im not often surprised by people but wow I was speechless. Unfortunately I didn't get her name but if you read this I hope you know how much I appreciated your kind gesture and I pray GOD repays what you did 1000 fold. Thank you genuinely ?
Good food great service.
Atmosphere: 4
Food: 4
Service: 4
This is one of the best Starbucks I have ever been to. The staff is simply amazing. It is always a pleasure when I go there.
Atmosphere: 5
Food: 5
Service: 5
I needed a couple ounces of hot water. Starbucks gives cups of water so you would think a few ounces of hot water wouldn’t be an issue right? I even ordered a $2.95 bottled water as a courtesy. When I got there the girl working the counter was, well, anti-customer service. She said they can’t serve hot water unless it is with a drink. I said I didn’t really need the bottle of sealed cold water then so could I exchange it for a hot water drink. She said since I touched it they could not exchange it because it’s company policy.
Service: 1
Great coffee as always! Ben assisted us with our coffee and he did a great job! When we walked in he was mopping, stopped mopping and came to help us after we finished ordering making our coffees went back to mopping. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Nice new building. Great location. One of only a few in the area if you’re not a Dunkin’ fan.
Atmosphere: 5
Food: 5
Service: 5
I frequent this Starbucks and one thing that I realized is that when Black people walk in they are not greeted, when they exit, they’re not bid a farewell. However, when white people walk in they are greeted and when they leave, they are bid a farewell.
Atmosphere: 3
Food: 4
Service: 1
Ordered a venti size and got this . Happen alot of times . Whoever make this drink need to make it right . Like you r stealing from people
The best Starbucks I've ever tried! I stopped here after my visit to the Kennedy Space Centre because I wanted to try the fall drinks that we don't have in the UK. The service was very good and very quick. The staff was nice with us! Also the drinks were amazing and I couldn't find the same taste elsewhere. I wish all Starbucks were the same!
Atmosphere: 5
Food: 5
Service: 5
The employees here are great and always super nice, but the manager with the short bob, accent, and black apron with an attitude, she ruins this Starbucks. I'd rather drive the extra few miles to go to the other starbucks than here just to avoid dealing with how rude she is. How shes still employed given how she treats customers has me shocked. I've seen her outright yelling at her employees over the last year, belittling them in front of customers, its awful. Figured I'd leave this for people so they can avoid a nasty encounter.
Atmosphere: 1
Food: 3
Service: 4
Today I write this review to highlight the best and worst parts of this location.
The highlights of this location lay in the hands of the of the baristas.
To name a few of the stand out baristas. We have Ben; Ben is an afternoon shift lead, he is by far the best barista at the location. His skills behind the bar are second to none, and his interpersonal skill makes politicians look like socially inept infants. Next is Jacquie and Kara, for the sake of keeping this review to a respectable length, all that I'm going to say is that they are awesome and deserve just has much praise I've given Ben.
The Cons
The manager Lati is someone who is simply awful to be around, sitting in the lobby while Lati is on shift is truly something terrible. I can not tell you the amount of times I've seen (and got) her hostile behavior. I've seen on many occasions openly berating her employees while on the floor. It was sickening to see this happen as often as it did, not to mention her abundance of snide remarks she makes to employees and fellow customers alike. Lati's rein of terror is known by many local Starbucks baristas, I've heard multiple horror stories from almost every location in the area (even one from the Orlando airport location) id recommend reading other one star reviews to learn more about this.
To wrap this up, the store isn't that bad. Sure it perhaps has some troubled management, but at the end of the day its just a normal Starbucks.
So why a one star review? I remember when Starbucks used to be a wholesome place to go to. But with management as troubled as it is... I just couldn't help but leave a one star review, nobody should ever have to go to a Starbucks stressed about who is working at the time.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
they gave me a grande instead of a venti can you even believe it
Atmosphere: 5
Food: 4
Service: 2
The drinks and food are always good! However, Lexi makes most people here feel unwelcome and uncomfortable. I know her by name now because she’s so incredibly rude and bothered every time we come! She’s always rude to customers and even to coworkers behind the counter. We are always here for church groups and she never fails to make it known that she does not want us here. She’ll roll her eyes and mop right on top of your feet if you’re in her way in the lobby. It sucks because we love this starbucks! We just hope the service improves!
Atmosphere: 5
Food: 5
Service: 1
One of the nicest locations in the area with an amazing and attentive staff. Chloe and the team went above and beyond. Outstanding experience!
Atmosphere: 5
Food: 5
Service: 5
My best Starbucks experience ever. Fast, correct ordering, despite special requests and prepared super quickly! It should always be like this!
Service: 5
Today I was humbled by an act of kindness, im not often surprised by people but wow I was speechless. Unfortunately I didn't get her name but if you read this I hope you know how much I appreciated your kind gesture and I pray GOD repays what you did 1000 fold. Thank you genuinely ?
Atmosphere: 5
Food: 5
Service: 5
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