Domino's Pizza
1426 Alton Rd, Miami Beach
(305) 531-8211
Recent Reviews
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Delivery was on time and fast food was hot and exactly what we ordered recommend 100 %.
Atmosphere: 5
Food: 5
Service: 5
Honestly, I don’t know why this place has so many bad reviews. I ordered online this extravaganza pizza to be delivered it took 20min since I placed my order and it came perfect
Atmosphere: 5
Food: 5
Service: 5
Stolen Dinner, Crushed Dignity: A Night of Unforgivable Cruelty
⭐ Review (1 Star):
This wasn’t just bad customer service—it was a deliberate act of cruelty. I walked into this location, cash in hand, ready to pay for my order after a previous mistake (which I fully acknowledged). But instead of a simple transaction, I was met with mockery, a power trip, and the gut-wrenching realization that my dinner was being taken home by the very employee who refused my payment. Here’s the full, agonizing story:
I’ll start with the bitter taste of my own mistake—I missed a pickup. No excuses. That was on me.
But what followed was something else entirely. A bizarre, unnecessary power struggle orchestrated by someone who seemed to enjoy making me suffer. This wasn’t about business. It was about ego.
A few nights later, I tried to move on. I placed a new order. Canceled. I tried again, feeling a growing sense of dread. Canceled. Again. And again. Each rejection felt like a punishment, a reminder that my mistake had put me on some unspoken blacklist.
Tonight, I ordered more than just a pizza—chicken, parmesan bites, even my hard-earned rewards points. I wasn’t trying to make amends. I just wanted to get my food and go. I arrived just before their 1 AM closing time, cash in hand, hoping for a quick, uneventful pickup. And there it was—my food, still sitting there in the kitchen. Employees were inside, finishing up. I knocked, expecting nothing more than a simple handoff.
Instead, I got a wall of indifference.
Rather than just handing me my food, I got a smug lecture. “You should’ve paid in advance,” he said, as if I hadn’t already learned that lesson the hard way. He exaggerated the number of cancellations—“eight times!”—just to rub it in.
Then the mockery started. “Oh, your phone doesn’t get calls?” he smirked, after I explained my Silence Unknown Callers setting. A simple phone feature, twisted into some kind of personal failure.
At this point, I was already humiliated. I stood there, cash in hand, my food so close I could see the steam rising from the box. I was willing to pay, to settle things, to move on. But I was caught in a nightmare where logic and decency no longer applied.
Then came the final punch:
“Come on, bro. It’s just a couple bucks. You coulda just paid before?”
Maybe to him, it was just a couple of bucks. But for me? It was my last couple of bucks for the week. He didn’t know that. He didn’t care to. He only saw an opportunity to flex his authority, to make me feel small.
I pleaded, “Come on, man, just let me pay and take my food.”
He laughed. “Bro, who argues about a pizza at 1:30 AM?”
You know who?
Someone struggling.
Someone trying to make ends meet.
Someone who doesn’t have the luxury of writing off “a couple bucks” as nothing.
He didn’t know my life. He didn’t know what that money meant to me. But he judged me. And he did it with a smirk.
Then, the final insult: “I’m not gonna waste it, bro.”
He was taking my food home. My dinner. The meal I was standing there, ready to pay for. The meal that meant something to me.
The reality is simple:
My original missed order: $7.99
Tonight’s stolen meal: $13 and change
A dozen simple solutions could have fixed this. An open ticket. A re-ring for the next day. Basic human decency. But instead, he chose to humiliate me. To prove a point. To steal my food. And in doing so, he cost his employer money just to feed his own ego.
I work in a field where the goal is to provide people with a place to relax and feel at ease. I was met with the exact opposite.
I wasn’
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pizza, Pepperoni Pizza, Chicken Wings, Wings
Best and fastest dominos ever !!
Atmosphere: 5
Food: 5
Service: 5
We placed an order that never arrived but the driver marked it as delivered. Store never answered
Consistently marks orders complete to improve their times to corporate but the orders are not ready. Corporate also does not care.
I ordered vegan pizza but got the chicken pizza.
Ordered delivery then called to tell me to pick it up from the store myself?! What’s the point of offering delivery service when the delivery driver is completely inadequate and fails to understand basic assignment and still keeps the tips.
Ordered 2 large pizzas and they delivered me 1 wrong pizza and never answer calls to fix the issue
Food: 4
Service: 1
The food was good, but the thing is that I ordered by delivery and gave Edmundo(the guy who delivered my pizza) a tip, at first my pizza says that it was delivered when it wasn't which drived me crazy at the point that I almost was going to the store, at second when I was about to go there Edmundo called me and told me that he was downstairs in the street, he told me to go downstairs and take the pizza when I told him to go the apartment 3 and delivered to me he was very rude, this guy was very unprofessional.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pizza
Restaurantji Recommends
I need to hear usually comes out good and quick
The driver Osvaldo should return to his island on a raft to deliver pizzas there in Cuba, rude and bad service.
Atmosphere: 2
Food: 3
Service: 1
Well made and on time delivery !
Atmosphere: 5
Food: 5
Service: 5
The Best Thin Pizza😜
Atmosphere: 5
Food: 5
Service: 5
Delivery driver named Leonardo stole my food and marked as delivered. Tried calling the store’s phone number and can’t get hold on anyone. Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
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