Haagen's ice creams taste very good (that's why I give the food the 2nd star). The problem is that in this store in Miami (and probably in the rest of the franchises in the city) the amount of ice cream they give when you buy a “Mini cup” is ridiculous, a single tiny scoop of ice cream that doesn't take up even half of it. of the glass and that of course does not stand out like in the photos that Haagen-Dasz advertises, all for a very expensive price (about $8). I told the seller that the cup should be at least completely filled with ice cream with only one flavor, and he dismissively told me that that was the amount there was, that this was Miami and that I should suck it up. I recommend buying these ice creams in Europe, where they have always served me in different capitals in correct quantities, at less abusive prices and with better service. In Miami I recommend avoiding these ice cream parlors.
Atmosphere: 1
Food: 2
Service: 1
Leon Torer
Very unfriendly service. Wanted a NYC Cheesecake Shake. The woman behind the counter looked annoyed and then said that they couldn't make this variety without giving an explanation why. Apparently she didn't feel like it. I ordered a banana split shake and she made me the largest without asking what size I wanted so I had to pay the most. The cherry was placed carelessly and fell off straight away. I even gave a tip. The young lady didn't even say goodbye or thank you. Just looked at me stupidly and said nothing.
Atmosphere: 2
Food: 4
Service: 1
Mariam Hassan
store was way too understaffed, with only 1 person working on a busy saturday. also, i asked the employee for a small cup, but she gave me a regular and charged for a regular instead, and when I asked her about it she tried to give me coins from her tip jar instead. of course i would say no because that’s just rude. but perhaps we can work on listening to customers choices or remaking the order when it was made wrong. otherwise, it was good
Atmosphere: 3
Food: 3
Service: 2
Diana Lee
Paper straws... the grossest thing ever . The staff is miserable. No gloves. No smile, no hello, no have a nice day. I wanted a smoothie, and got an ice cream shake.
Atmosphere: 1
Food: 1
Service: 1
Steven Chen
Cooling tool for hot summer
Atmosphere: 5
Food: 5
Service: 5
Osvaldo Cruz
Everything excellent. It just needs to have some tables and chairs outside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dulce de Leche Sundae
Destiny Etienne
The ice cream cone had a weird texture. It didn’t taste like the Hagen days I would buy from the store in the container. Nonetheless, it still tasted good. We visited at night and there was no wait time to buy and collect the order. Staff was normal - not bad or extra nice.
Atmosphere: 5
Food: 5
Service: 5
Scissorhands Barbershop
Staff is good and good place for ice cream for the walk around the area
A small shop with friendly service. The cheesecake ice cream could have tasted more like cheesecake, otherwise it was good
Atmosphere: 5
Food: 4
Service: 5
Yendris Carrazana Rodrigues
It was very good
Atmosphere: 4
Food: 4
Service: 5
Wilson Perez
Literally miserable one spoon servings is like 1/4 of any other Haagen and we ask for napkins and they pass you only one. Don't come, it's not worth it 25.00 2 ice cream and feel like I do not eat nothing. No worth
Atmosphere: 1
Food: 5
Service: 1
Nefarian
I think it's a bit overpriced for such a small scoop, but I liked the taste!
Good ?
Love the whole experience here
Kid-friendliness: Awesome with kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie and Cream Ice Cream, Banana Split Dazzler Sundae
Haagen's ice creams taste very good (that's why I give the food the 2nd star).
The problem is that in this store in Miami (and probably in the rest of the franchises in the city) the amount of ice cream they give when you buy a “Mini cup” is ridiculous, a single tiny scoop of ice cream that doesn't take up even half of it. of the glass and that of course does not stand out like in the photos that Haagen-Dasz advertises, all for a very expensive price (about $8). I told the seller that the cup should be at least completely filled with ice cream with only one flavor, and he dismissively told me that that was the amount there was, that this was Miami and that I should suck it up.
I recommend buying these ice creams in Europe, where they have always served me in different capitals in correct quantities, at less abusive prices and with better service.
In Miami I recommend avoiding these ice cream parlors.
Atmosphere: 1
Food: 2
Service: 1
Very unfriendly service. Wanted a NYC Cheesecake Shake. The woman behind the counter looked annoyed and then said that they couldn't make this variety without giving an explanation why. Apparently she didn't feel like it. I ordered a banana split shake and she made me the largest without asking what size I wanted so I had to pay the most. The cherry was placed carelessly and fell off straight away. I even gave a tip. The young lady didn't even say goodbye or thank you. Just looked at me stupidly and said nothing.
Atmosphere: 2
Food: 4
Service: 1
store was way too understaffed, with only 1 person working on a busy saturday. also, i asked the employee for a small cup, but she gave me a regular and charged for a regular instead, and when I asked her about it she tried to give me coins from her tip jar instead. of course i would say no because that’s just rude. but perhaps we can work on listening to customers choices or remaking the order when it was made wrong. otherwise, it was good
Atmosphere: 3
Food: 3
Service: 2
Paper straws... the grossest thing ever . The staff is miserable. No gloves. No smile, no
hello, no have a nice day. I wanted a smoothie, and got an ice cream shake.
Atmosphere: 1
Food: 1
Service: 1
Cooling tool for hot summer
Atmosphere: 5
Food: 5
Service: 5
Everything excellent. It just needs to have some tables and chairs outside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dulce de Leche Sundae
The ice cream cone had a weird texture. It didn’t taste like the Hagen days I would buy from the store in the container.
Nonetheless, it still tasted good.
We visited at night and there was no wait time to buy and collect the order.
Staff was normal - not bad or extra nice.
Atmosphere: 5
Food: 5
Service: 5
Staff is good and good place for ice cream for the walk around the area
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A small shop with friendly service.
The cheesecake ice cream could have tasted more like cheesecake, otherwise it was good
Atmosphere: 5
Food: 4
Service: 5
It was very good
Atmosphere: 4
Food: 4
Service: 5
Literally miserable one spoon servings is like 1/4 of any other Haagen and we ask for napkins and they pass you only one. Don't come, it's not worth it 25.00 2 ice cream and feel like I do not eat nothing. No worth
Atmosphere: 1
Food: 5
Service: 1
I think it's a bit overpriced for such a small scoop, but I liked the taste!
Everything magnificent in hagen dazz!!!! ???
Atmosphere: 5
Food: 5
Service: 5
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