Half of the photos are not of this location. Very misleading when you're not familiar with the location. Can't do a tasting without demoing Nespresso machines, which isn't advertised.
Giancarlo
A truly nice store, where they always welcome you with a smile and offer you everything from trying a coffee to seeing all the diversity of machines they have.Thank you Paola for the advice with my coffee capsules.
Atmosphere: 5
Food: 5
Service: 5
Matthew Rzepa Jr.
Awful cold brew (it's not really cold brew) but the people were courteous.
Atmosphere: 4
Food: 1
Service: 4
Carol G.
I have visited several Nespresso stores. They all give samples and the other stores they have given me milk with my sample as I cannot drink an espresso without it. This store refused to, and said it was against company policy to give milk while sampling you could only get milk if you purchased from their coffee bar. I bought four different Nespresso machines most recently the expensive Christa along with hundreds of dollars worth of coffee. In the future, I will be buying my capsules from Target. They sell the Starbucks brand capsules for the nespresso machines. Employees were not flexible or helpful I wish I could update the review to zero stars but that's not an option on this platform. When the espresso saw the review they wanted to call me. I had a brief conversation and they said they call back within a week that never happened. I now understand why their stores have such poor service, if customer service is that poor, how can you expect the employees to do any better?
Suri Sanchez
Jorge, Alejandro and Zharia are the nicest staff to this store has!!Thank for helping with my Nespresso emergency!!
Riya Jhala
Nespresso boutique was a greaaat place for me as a coffee lover. Their wall was interesting and this also served as an amazing coffee place on way to south beach. It was a perfect day for an iced
Atmosphere: 4
Food: 4
Service: 4
Ana Santos
Rude staff, I took my time to return a recycling bag there at 11am when the store opened. The lead staff or manager held the door for other customers but not for me and the staff dare make comments about me.
Atmosphere: 1
Service: 1
Arttess Productions (Tess Marie Roman)
I love Nespresso and the customer service in the store! Thank you Elizabeth for your time, help and smile.
Atmosphere: 5
Food: 5
Service: 5
Kristi Syku
The best coffee shop ever! Extremely attentive costumer service and they always welcomed you with a smile!Highly recommended!!!
Service: 5
Doug B.
I live near this store & sometimes buy their coffee pods. The food is overpriced, service is average, ambiance is fantastic. But why open a cafe at 11:00 AM? Most people drink coffee earlier.
Elcin was amazing! She helped us with the different machines and allowed us to try a sample before we purchased some coffee. She was very helpful when it came to upcoming flavors and what to look out for. Thanks Elcin!!
Maria Palencia
It was great. Especially the salesperson who helped me pick out a new coffee maker and coffee pods.
Lulu N.
Love the coffee but... the people working at Nespresso in Miami Beach FL on Lincoln Road store don't care about customers, they don't wanna help you and they play juvenile mind games making me stressed wanting to walk out the door. They are not responsive to the questions asked about the different coffee I'm curious about, ..so basically they would rather see me frustrated walking out, then being nice and helpful. Where to go!!! I truly hate people like that, they bring businesses down by mistreating customers who are there to shop. I wish they had a survey where you can leave a review and fire the lazy people that wants to get paid for doing nothing and acting like jerks.
Lee M
The employees could be a bit nicer and willing to help clients, she seem bothered when I ask a question, it's my first time with a nespresso machine and I'm already disappointed.Will find another location.
Britte Stennes
I literally love everyone at this location! They are always so sweet and welcoming whenever I come in! I appreciate my caffeine suppliers ❤️ I always look forward to coming in and getting my refill and having a laugh with them all !
Half of the photos are not of this location. Very misleading when you're not familiar with the location. Can't do a tasting without demoing Nespresso machines, which isn't advertised.
A truly nice store, where they always welcome you with a smile and offer you everything from trying a coffee to seeing all the diversity of machines they have.Thank you Paola for the advice with my coffee capsules.
Atmosphere: 5
Food: 5
Service: 5
Awful cold brew (it's not really cold brew) but the people were courteous.
Atmosphere: 4
Food: 1
Service: 4
I have visited several Nespresso stores. They all give samples and the other stores they have given me milk with my sample as I cannot drink an espresso without it. This store refused to, and said it was against company policy to give milk while sampling you could only get milk if you purchased from their coffee bar. I bought four different Nespresso machines most recently the expensive Christa along with hundreds of dollars worth of coffee. In the future, I will be buying my capsules from Target. They sell the Starbucks brand capsules for the nespresso machines. Employees were not flexible or helpful I wish I could update the review to zero stars but that's not an option on this platform. When the espresso saw the review they wanted to call me. I had a brief conversation and they said they call back within a week that never happened. I now understand why their stores have such poor service, if customer service is that poor, how can you expect the employees to do any better?
Jorge, Alejandro and Zharia are the nicest staff to this store has!!Thank for helping with my Nespresso emergency!!
Nespresso boutique was a greaaat place for me as a coffee lover. Their wall was interesting and this also served as an amazing coffee place on way to south beach. It was a perfect day for an iced
Atmosphere: 4
Food: 4
Service: 4
Rude staff, I took my time to return a recycling bag there at 11am when the store opened. The lead staff or manager held the door for other customers but not for me and the staff dare make comments about me.
Atmosphere: 1
Service: 1
I love Nespresso and the customer service in the store! Thank you Elizabeth for your time, help and smile.
Atmosphere: 5
Food: 5
Service: 5
The best coffee shop ever! Extremely attentive costumer service and they always welcomed you with a smile!Highly recommended!!!
Service: 5
I live near this store & sometimes buy their coffee pods. The food is overpriced, service is average, ambiance is fantastic. But why open a cafe at 11:00 AM? Most people drink coffee earlier.
Restaurantji Recommends
Elcin was amazing! She helped us with the different machines and allowed us to try a sample before we purchased some coffee. She was very helpful when it came to upcoming flavors and what to look out for. Thanks Elcin!!
It was great. Especially the salesperson who helped me pick out a new coffee maker and coffee pods.
Love the coffee but... the people working at Nespresso in Miami Beach FL on Lincoln Road store don't care about customers, they don't wanna help you and they play juvenile mind games making me stressed wanting to walk out the door. They are not responsive to the questions asked about the different coffee I'm curious about, ..so basically they would rather see me frustrated walking out, then being nice and helpful. Where to go!!! I truly hate people like that, they bring businesses down by mistreating customers who are there to shop. I wish they had a survey where you can leave a review and fire the lazy people that wants to get paid for doing nothing and acting like jerks.
The employees could be a bit nicer and willing to help clients, she seem bothered when I ask a question, it's my first time with a nespresso machine and I'm already disappointed.Will find another location.
I literally love everyone at this location! They are always so sweet and welcoming whenever I come in! I appreciate my caffeine suppliers ❤️ I always look forward to coming in and getting my refill and having a laugh with them all !