Great food! From the bread and sauce, salad, to the pasta, the food is exceptional. However, most of staff the staff, with the exceptions being the host and bus staff, need training. Lack of attentiveness at the bar and our table server needed additional support understanding how to manage excellent customer service. I rarely leave a poor review. I love to highlight great service, such as the Stanton Marriott. However, overall, I would find a better fit for dining if you are looking for Italian.
Atmosphere: 4
Food: 5
Service: 1
Abe Alawi
Horrible service!! I made reservations for my family!! When we got there! We realized that they only seat people that tipped the host to seat them!!! That is truly low! Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
Chico Knight
Great experience here! We had an amazing server, Hugo, who was extremely informative about the menu, very attentive, and made sure my family and I had a wonderful time. He went above and beyond to make everything smooth and enjoyable. The food was amazing, per usual. Great job, Hugo! We’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Angel Alvarez
The food was amazing and big portions, I would recommend to share some of the plates they offer. The only bad thing I would have to say is the line to check in is long and you won’t get your table at the time you reserved your party for. Servers were fast and attentive and the food was worth the wait, come earlier than what you reserved the party for if you are here on valentines days. I bet it’s not always like that.
Atmosphere: 4
Food: 5
Service: 5
John F
Valentine’s dinner outside was great until chain smoking lady with extra long cigarettes was allowed to light up and smoke. We had to rush through after dinner drink and dessert.
Atmosphere: 1
Food: 5
Service: 5
Raquel
Valentine’s Day ruiner. They completely overbooked the restaurant, and my husband and I ended up waiting an hour and a half past our reservation time just to sit at our table. To top it off, the staff was incredible rude, and there was zero apology. In fact, the staff seemed annoyed we were even there. About 30 other people were standing around in the center pissed off and in the same boat. Some people waited to be seated up to 2 hours after their reservation time.
When we finally did sat down, it took hours for the food to come out, and our water had some weird floaters in it too. Vibe was terrible as the staff and customers were all complaining and in a bad mood. Could have been easily avoided by proper booking. The waiter couldn’t even print our check properly because the register wasn’t working!
This used to be one of our favorite restaurants, but after being treated so poorly on a night that was supposed to be special, I will never be returning. DONT bother coming here. Food is good, but so is the food at PLENTY of other restaurants in the area.
Atmosphere: 1
Service: 1
Bruna Mouco
i’m so disappointed with our experience at this restaurant tonight. My boyfriend made a reservation in advance and we were so excited to eat here after loving prime 112 in the past. Unfortunately, they way overbooked reservations on valentine’s day. We booked a 7:30pm table outside and got there only to be told our table wasn’t ready and we had to wait, along with about 20-30 other people in the same situation (with no explanation or ETA). We were finally sat 45 minutes later INSIDE at the worst table near a very loud kitchen door. Our server was nice but everything took forever to arrive and every single employee in there looked lost while running around yelling at each other. I understand valentine’s day is a busy day for restaurants but they very clearly booked more reservations than they had room for and it’s very greedy and unprofessional from such an established restaurant.. I couldn’t handle the noisy clanking from the kitchen and the chaotic atmosphere so we left after our appetizers. Very sad, it ruined our valentine’s day.
Atmosphere: 1
Food: 4
Service: 1
Hannah Maka
I’m too poor to actually eat here, but the apple caramel cinnamon crostata is a great yearly tradition for me!
Goontron
Best italian food in miami hands down. The cheesy bread is addicting
Atmosphere: 5
Food: 5
Service: 5
Steve D
Great meal, although our server did her best to ruin it. This wasn't her bad day, she is in the wrong job. 3 of us had dinner at 7P on January 30. Sat behind the hostess. Food was very good. Chicken parm, paradelle special, risotto with beef. Also creamed corn, Brussel sprouts. For desert bread pudding and tiramisu. Nice Duckhorn red. Our waitress (tall, white, with pulled back hair) though was a disaster. Rude, pushy, short, difficult. This business has a problem if they let her serve customers. She gave us the menus and then came right back and asked if we were ready, we said give us a minute and she was back in 30 seconds. No courtesy, no friendliness, no smiling. She stood over me while trying to order wine, obviously unhappy. Stood over me while paying the bill. We are open minded people who can generally put up with lots of styles and approaches, but this one was truly special. By the end of the dinner, it was more funny than anything. Spent serious money. Service should be friendly and helpful. We will NOT be going back.
Wonderful experience as usual. Staff handled our 14 person party seamlessly! Will be back for sure!!
Jennifer
Food was really good. Was set next to a party of 35 and when they were seated we could no longer her the conversation at our own table.
Doug
Prime Italian greatly exceeded expectations. We were expecting large portions (they are) of standard Italian fare (it's way way better than that!). We went for a celebration lunch - it was likely quieter than dinner time. Outstanding bread, calamari, Caesar salad. One of us had the sea bass, the other had the seafood ravioli. Both dishes were terrific. Our waiter from Costa Rica was fantastic. Highly recommend this place
Kimberly
This is my favorite restaurant in South Beach. My husband had shrimp cocktail and a side order of alfredo gnocchi. Both were excellent. I ordered the red snapper special. It was delicious. If you save room for dessert, try the tiramisu. Be ready to share because the portion is huge. Ilir provided great service. A great place for dinner!!!
Chuck May
Five of us went here on New Year’s Day (1/1/2026). We had a nice table outside (it was a beautiful evening). Our server was very attentive and helpful with suggestions. We’ve eaten here before and aware that portions are large, so we knew not to over order. We had a large salad to start, and then shared the chicken milanese and chicken parm. got a side of broccoli. Everything was delicious. Prices are reasonable (at least for prices in the South Beach area!). Always a good go to spot!
Great food! From the bread and sauce, salad, to the pasta, the food is exceptional. However, most of staff the staff, with the exceptions being the host and bus staff, need training. Lack of attentiveness at the bar and our table server needed additional support understanding how to manage excellent customer service.
I rarely leave a poor review. I love to highlight great service, such as the Stanton Marriott. However, overall, I would find a better fit for dining if you are looking for Italian.
Atmosphere: 4
Food: 5
Service: 1
Horrible service!! I made reservations for my family!! When we got there! We realized that they only seat people that tipped the host to seat them!!! That is truly low! Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
Great experience here! We had an amazing server, Hugo, who was extremely informative about the menu, very attentive, and made sure my family and I had a wonderful time. He went above and beyond to make everything smooth and enjoyable. The food was amazing, per usual. Great job, Hugo! We’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
The food was amazing and big portions, I would recommend to share some of the plates they offer. The only bad thing I would have to say is the line to check in is long and you won’t get your table at the time you reserved your party for. Servers were fast and attentive and the food was worth the wait, come earlier than what you reserved the party for if you are here on valentines days. I bet it’s not always like that.
Atmosphere: 4
Food: 5
Service: 5
Valentine’s dinner outside was great until chain smoking lady with extra long cigarettes was allowed to light up and smoke. We had to rush through after dinner drink and dessert.
Atmosphere: 1
Food: 5
Service: 5
Valentine’s Day ruiner. They completely overbooked the restaurant, and my husband and I ended up waiting an hour and a half past our reservation time just to sit at our table. To top it off, the staff was incredible rude, and there was zero apology. In fact, the staff seemed annoyed we were even there. About 30 other people were standing around in the center pissed off and in the same boat. Some people waited to be seated up to 2 hours after their reservation time.
When we finally did sat down, it took hours for the food to come out, and our water had some weird floaters in it too. Vibe was terrible as the staff and customers were all complaining and in a bad mood. Could have been easily avoided by proper booking. The waiter couldn’t even print our check properly because the register wasn’t working!
This used to be one of our favorite restaurants, but after being treated so poorly on a night that was supposed to be special, I will never be returning. DONT bother coming here. Food is good, but so is the food at PLENTY of other restaurants in the area.
Atmosphere: 1
Service: 1
i’m so disappointed with our experience at this restaurant tonight. My boyfriend made a reservation in advance and we were so excited to eat here after loving prime 112 in the past. Unfortunately, they way overbooked reservations on valentine’s day.
We booked a 7:30pm table outside and got there only to be told our table wasn’t ready and we had to wait, along with about 20-30 other people in the same situation (with no explanation or ETA). We were finally sat 45 minutes later INSIDE at the worst table near a very loud kitchen door. Our server was nice but everything took forever to arrive and every single employee in there looked lost while running around yelling at each other.
I understand valentine’s day is a busy day for restaurants but they very clearly booked more reservations than they had room for and it’s very greedy and unprofessional from such an established restaurant..
I couldn’t handle the noisy clanking from the kitchen and the chaotic atmosphere so we left after our appetizers. Very sad, it ruined our valentine’s day.
Atmosphere: 1
Food: 4
Service: 1
I’m too poor to actually eat here, but the apple caramel cinnamon crostata is a great yearly tradition for me!
Best italian food in miami hands down. The cheesy bread is addicting
Atmosphere: 5
Food: 5
Service: 5
Great meal, although our server did her best to ruin it. This wasn't her bad day, she is in the wrong job. 3 of us had dinner at 7P on January 30. Sat behind the hostess. Food was very good. Chicken parm, paradelle special, risotto with beef. Also creamed corn, Brussel sprouts. For desert bread pudding and tiramisu. Nice Duckhorn red. Our waitress (tall, white, with pulled back hair) though was a disaster. Rude, pushy, short, difficult. This business has a problem if they let her serve customers. She gave us the menus and then came right back and asked if we were ready, we said give us a minute and she was back in 30 seconds. No courtesy, no friendliness, no smiling. She stood over me while trying to order wine, obviously unhappy. Stood over me while paying the bill. We are open minded people who can generally put up with lots of styles and approaches, but this one was truly special. By the end of the dinner, it was more funny than anything. Spent serious money. Service should be friendly and helpful. We will NOT be going back.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Wonderful experience as usual. Staff handled our 14 person party seamlessly! Will be back for sure!!
Food was really good. Was set next to a party of 35 and when they were seated we could no longer her the conversation at our own table.
Prime Italian greatly exceeded expectations. We were expecting large portions (they are) of standard Italian fare (it's way way better than that!). We went for a celebration lunch - it was likely quieter than dinner time. Outstanding bread, calamari, Caesar salad. One of us had the sea bass, the other had the seafood ravioli. Both dishes were terrific. Our waiter from Costa Rica was fantastic. Highly recommend this place
This is my favorite restaurant in South Beach. My husband had shrimp cocktail and a side order of alfredo gnocchi. Both were excellent. I ordered the red snapper special. It was delicious. If you save room for dessert, try the tiramisu. Be ready to share because the portion is huge. Ilir provided great service. A great place for dinner!!!
Five of us went here on New Year’s Day (1/1/2026). We had a nice table outside (it was a beautiful evening). Our server was very attentive and helpful with suggestions. We’ve eaten here before and aware that portions are large, so we knew not to over order. We had a large salad to start, and then shared the chicken milanese and chicken parm. got a side of broccoli. Everything was delicious. Prices are reasonable (at least for prices in the South Beach area!). Always a good go to spot!
Atmosphere: 5
Food: 5
Service: 5
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