Food is just ok, nothing special, but the service needs to be fixed asap. Staff have zero interest to help customers!
Atmosphere: 1
Food: 3
Service: 1
Riccardo
I recently visited this Italian bakery, and the food and coffee were outstanding-fresh, delicious, and of excellent quality. However, the service was a letdown. The staff, but not all, showed little to no empathy towards customers, and their demotivated and rude attitude made the experience unpleasant. It's unfortunate that such high-quality food is undermined by the lack of proper customer service. I hope they improve their staff's attitude, as it would make a huge difference to the overall experience.
Atmosphere: 3
Food: 4
Service: 2
eva torrico
Sandwich and general food is great. Unfortunately, this is the only one. The service is shockingly bad, arrogant, unfriendly and incompetent. Since I don't want to name any names, especially one employee who was standing at the checkout today wearing a hat. We have been seeing this behavior for years. I have no idea why a company accepts that its image becomes bad with such employees.
Ps: the only reasonably nice employee at this location is the bread maker behind the glass window in the kitchen.
Love this place! Their baguette bread is light and melted in the mouth. Italian pastries are delicate and delicious. We’ve come two days in a row (and will probably return tomorrow!). Staff is polite and appreciative.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Sandwiches, Pastry
klevi26
Bait and Switch!! The prices they have on display don’t match the process you’ll be charged! They charged me $23 for a small sandwich. When I pointed it out, the Italian woman working at cashier acted dumb and was very rude. Typical tourist scammers!!
Good coffee, fresh squeezed orange juice. Great pastries and sandwiches
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bakery, Pastry
Maxs Tork
1 Choc Eclare 9 dollars . I wish i was born pastry chef !!! Absolutely OVERPRICED item
Atmosphere: 4
Food: 5
Service: 3
Karen Gomez
I stayed at the Blue Moon hotel across the street when I visited Miami back in FEB 2022 and tried this bakery out as I love sweets. I do not recall what sandwich I had besides it having tomatoes, Prosciutto and arugula but it was really good for being so simple. However, the reason for my review was their fruit tarte. One of the best I have tried. If you are passing by grab one!! I believe on their menu it is called "The beautiful Fruit Tart"
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwiches, Fruit Tart and Almond Merengue Tart
Beautiful and Good Bakery
Kid-friendliness: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pizza Al Taglio
Food is just ok, nothing special, but the service needs to be fixed asap. Staff have zero interest to help customers!
Atmosphere: 1
Food: 3
Service: 1
I recently visited this Italian bakery, and the food and coffee were outstanding-fresh, delicious, and of excellent quality. However, the service was a letdown. The staff, but not all, showed little to no empathy towards customers, and their demotivated and rude attitude made the experience unpleasant. It's unfortunate that such high-quality food is undermined by the lack of proper customer service. I hope they improve their staff's attitude, as it would make a huge difference to the overall experience.
Atmosphere: 3
Food: 4
Service: 2
Sandwich and general food is great. Unfortunately, this is the only one.
The service is shockingly bad, arrogant, unfriendly and incompetent. Since I don't want to name any names, especially one employee who was standing at the checkout today wearing a hat. We have been seeing this behavior for years.
I have no idea why a company accepts that its image becomes bad with such employees.
Ps: the only reasonably nice employee at this location is the bread maker behind the glass window in the kitchen.
Atmosphere: 2
Food: 5
Service: 1
Always full in the morning
Atmosphere: 4
Food: 4
Service: 5
Great food, excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Sandwiches, Pistachio Croissant, Pastry, Tiramisú
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Awesome breakfast and quick service
Atmosphere: 5
Food: 5
Service: 5
Love this place! Their baguette bread is light and melted in the mouth. Italian pastries are delicate and delicious. We’ve come two days in a row (and will probably return tomorrow!). Staff is polite and appreciative.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Sandwiches, Pastry
Bait and Switch!! The prices they have on display don’t match the process you’ll be charged! They charged me $23 for a small sandwich. When I pointed it out, the Italian woman working at cashier acted dumb and was very rude. Typical tourist scammers!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Perfect ❤️
Atmosphere: 5
Food: 5
Service: 5
Good coffee, fresh squeezed orange juice. Great pastries and sandwiches
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bakery, Pastry
1 Choc Eclare 9 dollars .
I wish i was born pastry chef !!!
Absolutely OVERPRICED item
Atmosphere: 4
Food: 5
Service: 3
I stayed at the Blue Moon hotel across the street when I visited Miami back in FEB 2022 and tried this bakery out as I love sweets. I do not recall what sandwich I had besides it having tomatoes, Prosciutto and arugula but it was really good for being so simple. However, the reason for my review was their fruit tarte. One of the best I have tried. If you are passing by grab one!! I believe on their menu it is called "The beautiful Fruit Tart"
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwiches, Fruit Tart and Almond Merengue Tart
This is literally my favorite bakery in town 🥰
Atmosphere: 5
Food: 5
Service: 5
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