Shake Shack South Beach Miami

Ordering was a breeze, everything was clean and the staff was super welcoming! I want to highlight Chris who was extra outstanding in making me feel welcome at Shake Shack!

Atmosphere: 5

Food: 5

Service: 5

They made me wait 2 hours for a delivery. Food never arrived. Never order from them. They are the worst

Atmosphere: 1

Food: 1

Service: 1

I enjoy going to Shake Shack, I came here with a group of students for a field trip, their service is friendly, I ordered myself a hotdog and I really love it!

Service is also friendly, I'm definitely looking forward to come back here again!

Atmosphere: 5

Food: 5

Service: 5

I love shake shack, last time I was to one was in 2015 in New York and coming back was as good as I remembered their burguers are delicious, and I’ve always loved their fries the staff was nice and friendly and the location very well situated I definitely recommend , just keep in mind parking may be challenging

Atmosphere: 5

Food: 5

Service: 5

I absolutely love this Shake Shack! 🍔 The burgers are always fresh, juicy, and full of flavor definitely the best in Miami Beach. The customer service makes the experience even better. Vanessa and Christine at the cashier were amazing super friendly, welcoming, and made sure everything was perfect with my order. 🙌 Their smiles and great attitude truly stood out. Can’t wait to come back again for another ShackBurger and shake!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Hamburger, Hot Dog

great food, great attention, expensive prices though. great environment

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shackburger, Avocado, Bacon Cheese

I was very well attended by Vanessa! I had a great experience, the burger arrived quickly, hot and tasty! in addition to great hospitality

Atmosphere: 5

Food: 5

Service: 5

Over priced, small portions,
greedy management,
Employees don't pay attention to customers.
mainly there to socialize and get a paycheck, maybe to eat the best

Atmosphere: 3

Food: 2

Service: 1

Shake Shack South Beach is a must-visit on Lincoln Road! Juicy ShackBurger with ShackSauce hits the spot, and the crinkle-cut fries are addictively crispy. Their hand-spun shakes, especially the Key Lime Pie, are pure indulgence—creamy and Miami-fresh. Quick service, prime people-watching spot, though lines can snake. Worth the wait for quality fast-food.

Atmosphere: 5

Food: 5

Service: 5

Lost the customer service

Atmosphere: 2

Food: 4

Service: 2

The best burger in the city, love shake shack

Atmosphere: 5

Food: 5

Service: 5

I visited Shake Shack South Beach in mid-August and had the Bacon Cheeseburger menu. The burger was absolutely delicious – juicy, flavorful, and perfectly cooked. The fries were crispy and the overall portion was just right.

Definitely worth the stop if you’re in Miami!

Atmosphere: 5

Food: 5

Service: 5

⭐️⭐️⭐️⭐️⭐️ Absolutely Amazing Experience!
We had such a fantastic time at Shake Shack! Not only was the food absolutely delicious (as always), but the staff went above and beyond to make our visit special. Everyone greeted us with genuine smiles and positive energy, which made the whole atmosphere feel so warm and welcoming.
The highlight? It was my husband's birthday, and the team surprised him with a birthday card and a coupon for a free burger — such a thoughtful gesture that truly made our day! You don’t see that kind of kindness and personal touch often, and it really meant a lot to us.
Thank you, Shake Shack, for the amazing service, mouthwatering food, and unforgettable memory. We’ll definitely be back soon!

Atmosphere: 5

Food: 5

Service: 5

KP, Gabriel, and Jamiah were THE BEST!! They made the experience 12 times better!

Atmosphere: 5

Food: 5

Service: 5

Shake Shack Miami South Beach deserves all the stars. The food was absolutely amazing—fresh, flavorful, and cooked perfectly. But what really stood out was the service. The staff went above and beyond to make us feel welcome, and everything came out quickly with a smile. Now, let’s talk about the highlight: the Cookies & Cream Shake. Not gonna lie, this is hands down the BEST shake I’ve ever had in my life. Creamy, rich, and the perfect balance of flavors—it’s worth the trip on its own. If you’re in South Beach, you must stop by this Shake Shack. Great vibes, excellent service, and food that will keep you coming back!