The food is good, but the lady on the front desk doesn’t listen, she doesn’t let you finish talking, other than that it’s alright place.
Atmosphere: 4
Food: 4
Service: 2
Rafael Ochoteco
Authentic and delicious Cuban food!!! And a great variety of Latin American empanadas.
Atmosphere: 5
Food: 5
Service: 5
Tarek Belbedj
So bad people there not recommending I was there and the people work there so rode and I will never back there and give them my money I ask for the manger or the owner they didn’t answer to me because they know they do bad job Never back again
Colin
Food was good but pricing is a scam. Ordered Cuban sandwich. Price on menu says $10.00. When she rang it up, it rang up as $10.40 + tax. The cashier then added a 15% service charge half a second before changing to the tip screen (with the expectation that most people won’t notice that there’s already a service charge).
Atmosphere: 3
Food: 4
Service: 1
Michael DeVita
We got the Cuban sandwich and a mahi sandwich and they were delicious. The price was great. What a good spot.
Atmosphere: 4
Food: 5
Service: 5
sandry epst
Horrible customer service!
kishore yalamanchi
Ver bad experience trying to order food. No response for any questions and just keeps getting ignored waiting in line
Service: 1
ella penso
Surprisingly ecxellent small diner! Philly cheestake+fries+soda total 14usd, and dish is large for me. Ill be back :) gracias
Atmosphere: 4
Food: 5
Service: 5
Chloe Huling-Dorsett
They were closing and took us anyways. Food was incredible!!!
Cheap and delicious cuban sandwiches and breakfast that the locals love, $10 meals!
K Gill
Cuban Sandwiches and Empanadas were good. Prices are ok as they add 18% service charge to all orders.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cuban Sandwich
Affect Archives
I ordered a beef empanada and fresh squeezed orange juice. Service was spot on and the juice was perfectly sweet enough.
Atmosphere: 4
Food: 4
Service: 4
Raul Faust
The female attendant is one of the most rude person I've ever met. A bad service and a slow quality food that don't deserve your time and money. Better get some subway or pizza around there anyways.
Atmosphere: 2
Food: 2
Service: 1
F Carrizo
Absolutely the worst experience at Munchies in South Beach. Nelson, the cashier, is unbelievably rude and unprofessional. This isn’t the first time I’ve had an issue with him. On a previous visit, he blatantly tried to steal from my order—yes, steal. I had to confront him to get the item I had paid for, and even then, he acted like he was doing me a favor.
This time, he didn’t even bother to hide his disrespect. He tried to throw whatever stale empanadas he wanted into my bag instead of what I ordered, as if my money and preference didn’t matter. When I told him I wasn’t happy with the service, he had the audacity to get angry at me. His attitude is disgusting, and it’s clear he doesn’t care about customers at all.
I’m done giving this place chances. Save yourself the frustration and avoid Munchies entirely. If they keep employing people like Nelson, it’s only a matter of time before they lose every customer.
The food is good, but the lady on the front desk doesn’t listen, she doesn’t let you finish talking, other than that it’s alright place.
Atmosphere: 4
Food: 4
Service: 2
Authentic and delicious Cuban food!!! And a great variety of Latin American empanadas.
Atmosphere: 5
Food: 5
Service: 5
So bad people there not recommending
I was there and the people work there so rode and I will never back there and give them my money
I ask for the manger or the owner they didn’t answer to me because they know they do bad job
Never back again
Food was good but pricing is a scam. Ordered Cuban sandwich. Price on menu says $10.00. When she rang it up, it rang up as $10.40 + tax. The cashier then added a 15% service charge half a second before changing to the tip screen (with the expectation that most people won’t notice that there’s already a service charge).
Atmosphere: 3
Food: 4
Service: 1
We got the Cuban sandwich and a mahi sandwich and they were delicious. The price was great. What a good spot.
Atmosphere: 4
Food: 5
Service: 5
Horrible customer service!
Ver bad experience trying to order food. No response for any questions and just keeps getting ignored waiting in line
Service: 1
Surprisingly ecxellent small diner! Philly cheestake+fries+soda total 14usd, and dish is large for me. Ill be back :) gracias
Atmosphere: 4
Food: 5
Service: 5
They were closing and took us anyways. Food was incredible!!!
Atmosphere: 5
Food: 5
Service: 5
Don't eat here, you risk poisoning
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cheap and delicious cuban sandwiches and breakfast that the locals love, $10 meals!
Cuban Sandwiches and Empanadas were good. Prices are ok as they add 18% service charge to all orders.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cuban Sandwich
I ordered a beef empanada and fresh squeezed orange juice. Service was spot on and the juice was perfectly sweet enough.
Atmosphere: 4
Food: 4
Service: 4
The female attendant is one of the most rude person I've ever met. A bad service and a slow quality food that don't deserve your time and money. Better get some subway or pizza around there anyways.
Atmosphere: 2
Food: 2
Service: 1
Absolutely the worst experience at Munchies in South Beach. Nelson, the cashier, is unbelievably rude and unprofessional. This isn’t the first time I’ve had an issue with him. On a previous visit, he blatantly tried to steal from my order—yes, steal. I had to confront him to get the item I had paid for, and even then, he acted like he was doing me a favor.
This time, he didn’t even bother to hide his disrespect. He tried to throw whatever stale empanadas he wanted into my bag instead of what I ordered, as if my money and preference didn’t matter. When I told him I wasn’t happy with the service, he had the audacity to get angry at me. His attitude is disgusting, and it’s clear he doesn’t care about customers at all.
I’m done giving this place chances. Save yourself the frustration and avoid Munchies entirely. If they keep employing people like Nelson, it’s only a matter of time before they lose every customer.
Atmosphere: 1
Food: 1
Service: 1
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