Starbucks
161 Ocean Dr, Miami Beach
(305) 536-7700
Recent Reviews
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Can’t get orders right.
Nice to have a Starbucks right on Ocean Dr. If you go in the early morning, it's wonderful. Can get overly busy in the later day. Ladies at the mobile order pick-up window were very nice.
Long waiting lines and the mobile pickup window is useless, i still have to walk inside to ask for my drink otherwise i dont get service.
Lovely Starbucks at the Marriott Stanton Hotel and on Ocean Drive! A huge + for the guests staying at the hotel. Fast service. Great coffee. Attentive and knowledgeable staff. Safe environment.
Staff is amazing Susie is wonderful to deal with the type of rude customers everyday you have to be professional and have patience good for them
You wait online for 15 minutes to place an order and they don't tell you that there's more than a half hour. Wait to get your order after that. Took an hour to get one coffee. Ridiculous!
I visited there because there was a Starbucks near my hotel.
Although it's a small store, there weren't that many people so I was able to spend a relaxing time there.
Atmosphere: 4
Food: 3
Service: 3
I checked the receipt just because it was much higher for the same items I ‘ve ordered in the past. Part of my order was a vegetarian sandwich, but they put in a turkey something. Glad I noticed before leaving. Then , I also noticed their prices are higher than at the other locations nearby:(
Atmosphere: 1
Food: 1
Service: 1
Nice staff members
Atmosphere: 5
Food: 5
Service: 5
Susie Rios is the loveliest person I’ve ever talked to inside an
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You ask for a glass of water and they want to charge you for it. Even if you've spent a fortune on a coffee...
Atmosphere: 4
Food: 4
Service: 1
During busy times I think this store could benefit from turning off the mobile ordering feature. It was frustrating to have the app tell me 4 minutes for my order and wait just about 40 minutes. The staff is hustling and going as quickly as they can while fielding angry customer complaints. At least if mobile ordering was off then I'd know where my order stood and if I had the time to wait for it.
Cool, tasty coffee. Very nice service. Always smiling. I come here every day before surfing.
Atmosphere: 5
Food: 5
Service: 5
I ordered a glass of regular water and they wanted to charge me $1 for tap water without ice.
When I asked for an explanation, the manager tried to explain to me that he was not charging me for the water but for the glass. Shameful!!!
The explanation he gave me is that the place belongs to the hotel and they force them to charge for the glass. A Marriott hotel that refuses to give a glass of regular water to its customers, because if Starbucks belongs to them and I am shopping at Starbucks, I am a customer of the hotel too. I repeat, shameful!!!
I hope this doesn't happen to many more customers. On a sunny day, at 29º, you will be denied a glass of water with your coffee. In many restaurants and cafes they put it directly and without asking for it.
Food: 2
Service: 1
They charge you $1 for each glass of regular water.
It is contrary to Starbucks policy.
Service: 1
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