Staying at the Faena Hotel in South Beach was hands down the most incredible hotel experience we’ve ever had. The place is absolutely stunning—every detail, from the over-the-top decor to the amazing food and entertainment, was next level. You can tell a lot of thought went into creating a space that feels both luxurious and totally unique. It wasn’t just a stay—it felt like stepping into another world.
Service: 5
David Amron
It was great and the service is the best and the food is great and the location I love
Rooms: The rooms are pretty big
Nearby activities: Pool and beach
Safety: There are sharks in the ocean
Walkability: You can walk on the beach
Food and drinks: The food and drinks are great
Noteworthy details: Stay at these amazing hotel
Service: 5
Santiago Montaña
Best beach to dive in town...!
Service: 5
Carlos Lara
Excellent hotel in front of the sea and the Spa is the best.
Service: 5
TheOne Studio
The location of this hotel is absolutely incredible, offering a perfect blend of luxury and natural beauty. The staff went above and beyond, making every detail feel special and personal. We had the privilege of creating a unique setup for one of the hotel guests, featuring an enormous heart made of 1,000 roses on the beach. It was an unforgettable experience, and the stunning scenery truly added to the magic of the moment.
Nearby activities: Proposal on the beach
Service: 5
Minnie Leung
they failed every tasks that was requested. I asked them to print a doc, deliver to the room and specifically instructed them to slide it through the door as the guests are already sleeping, they went and knocked on the door and rang the doorbell- woke up the baby.
The guests informed front desk that someone will be picking up the suitcases the next day for shipping. I got a msg that the suitcases have not been collected, hence i called the hotel to locate, front desk said no suitcases were found. Guests double checked with hotel again before they depart, same answer.
I messaged the courier company and turned out that the hotel claimed the suitcases were not ready for pick up (which isn't true as was already dropped off the night before), I called the hotel again to search, turned out they were sent to shipping area, and front desk / concierge will not store the luggage.
when there was a package delivered, they wouldn't be bothered to check but sent to storage area, when the guest called to check whether it's been delivered, front desk would tell them no. so i had to call and investigate.
how is it for the guests to stay there for about 3 weeks and they have failed at least 3 tasks?! there's a significant service leak in this hotel, there's no communication between departments, it is a mess!! Avoid at all cost!
Service: 1
B Wong
Top tier service + amenities. Definitely a big fan of steam room.
Service: 5
john price
Best hotel in mid beach bar none
Service: 5
Marie Noëlle Ekouma
Rooms: J'ai adoré 🥰😍❤️😳🥴
Service: 3
Andi
The epitome of luxury. Unbelievable service, rooms, food, staff, beach access……..insane. Private beach chairs super comfy cushioned and umbrellas. Faena guests only- outdoor area is dreamlike. Indoor area as well. The amount of detail that went into the design of the entire place is jaw dropping. The tiling on the floor is some of the most beautiful I have ever seen. The spa is absolutely incredible too.
First visit: 5/5 — absolutely incredible. Second visit: 4/5 — I ordered the lamb medium, it came out rare. I ate it anyway because it was that good... but I got really sick. Honestly, I didn't even care. This time? Another 4/5. Food overall was solid. The sweet potato and steak were both phenomenal, and the apps were excellent. The only miss was the domino potatoes — under-seasoned and a bit bland. Still a great spot, just a few small inconsistencies.
keyny
El restaurante estuvo muy bueno la comida con mucha calidad el servicio espectacular todo especial
Carlos Henrique Blecher
I recently stayed at Faena’s hotel in Miami and wanted to share some feedback. While the hotel is beautifully decorated and luxurious, I was disappointed with the service. I often had to wait for a table even when there were available ones, and the staff at the pool struggled with English. The restaurant is quite expensive, but the food did not meet my expectations. Additionally, I found the strict schedule for serving wine frustrating. Unfortunately, I don't think I will return, as the service did not match the price.
Service: 2
Christine Levine
I'm a Miami native and live locally in Fort Lauderdale and the Faena hotel is our favorite staycation because you instantly feel like you've been swept into another spectacular world. It's the perfect reset button for my husband and I to take a break from busy life and slip into a luxurious and sexy atmosphere. We've stayed on property many times over the years and frequent the restaurants even when we aren't a hotel guest. This week we came down for the Jazz show in the Faena theatre (fantastic) and the guest service at the hotel was the best I've ever experienced - so friendly, so smooth, so attentive - simply spectacular. Josh Rodriguez always makes our experience at Living Room so special and even checked in on us at dinner to say hello while we were staying on property this trip. Our server Dariel at Los Fuego's was so warm and attentive. Chef Eric and Carlos in el Secreto will forever be our favorite experience each and every time we go. From valet first impression to the greeters in the lobby, to the spa, to the hostess at Tree of life, all was extra special this trip. Thank you Faena team.
Service: 5
Celestino Diaz
I recently stayed at the Faena Hotel Miami Beach, and it’s hands down my go-to spot in South Beach. Every time I’m there, it’s a blast—the vibe is always fun and lively, yet somehow still feels luxurious. The service is great; the staff genuinely cares and makes everything smooth and enjoyable. And the food? Absolutely lovely—whether you’re grabbing a bite at their restaurants or just chilling with room service, it never disappoints. If you’re looking for a South Beach stay that’s got it all, Faena’s the one.
Staying at the Faena Hotel in South Beach was hands down the most incredible hotel experience we’ve ever had. The place is absolutely stunning—every detail, from the over-the-top decor to the amazing food and entertainment, was next level. You can tell a lot of thought went into creating a space that feels both luxurious and totally unique. It wasn’t just a stay—it felt like stepping into another world.
Service: 5
It was great and the service is the best and the food is great and the location I love
Rooms: The rooms are pretty big
Nearby activities: Pool and beach
Safety: There are sharks in the ocean
Walkability: You can walk on the beach
Food and drinks: The food and drinks are great
Noteworthy details: Stay at these amazing hotel
Service: 5
Best beach to dive in town...!
Service: 5
Excellent hotel in front of the sea and the Spa is the best.
Service: 5
The location of this hotel is absolutely incredible, offering a perfect blend of luxury and natural beauty. The staff went above and beyond, making every detail feel special and personal. We had the privilege of creating a unique setup for one of the hotel guests, featuring an enormous heart made of 1,000 roses on the beach. It was an unforgettable experience, and the stunning scenery truly added to the magic of the moment.
Nearby activities: Proposal on the beach
Service: 5
they failed every tasks that was requested. I asked them to print a doc, deliver to the room and specifically instructed them to slide it through the door as the guests are already sleeping, they went and knocked on the door and rang the doorbell- woke up the baby.
The guests informed front desk that someone will be picking up the suitcases the next day for shipping. I got a msg that the suitcases have not been collected, hence i called the hotel to locate, front desk said no suitcases were found. Guests double checked with hotel again before they depart, same answer.
I messaged the courier company and turned out that the hotel claimed the suitcases were not ready for pick up (which isn't true as was already dropped off the night before), I called the hotel again to search, turned out they were sent to shipping area, and front desk / concierge will not store the luggage.
when there was a package delivered, they wouldn't be bothered to check but sent to storage area, when the guest called to check whether it's been delivered, front desk would tell them no. so i had to call and investigate.
how is it for the guests to stay there for about 3 weeks and they have failed at least 3 tasks?! there's a significant service leak in this hotel, there's no communication between departments, it is a mess!! Avoid at all cost!
Service: 1
Top tier service + amenities. Definitely a big fan of steam room.
Service: 5
Best hotel in mid beach bar none
Service: 5
Rooms: J'ai adoré 🥰😍❤️😳🥴
Service: 3
The epitome of luxury. Unbelievable service, rooms, food, staff, beach access……..insane. Private beach chairs super comfy cushioned and umbrellas. Faena guests only- outdoor area is dreamlike. Indoor area as well. The amount of detail that went into the design of the entire place is jaw dropping. The tiling on the floor is some of the most beautiful I have ever seen. The spa is absolutely incredible too.
Service: 5
Restaurantji Recommends
First visit: 5/5 — absolutely incredible. Second visit: 4/5 — I ordered the lamb medium, it came out rare. I ate it anyway because it was that good... but I got really sick. Honestly, I didn't even care. This time? Another 4/5. Food overall was solid. The sweet potato and steak were both phenomenal, and the apps were excellent. The only miss was the domino potatoes — under-seasoned and a bit bland. Still a great spot, just a few small inconsistencies.
El restaurante estuvo muy bueno la comida con mucha calidad el servicio espectacular todo especial
I recently stayed at Faena’s hotel in Miami and wanted to share some feedback. While the hotel is beautifully decorated and luxurious, I was disappointed with the service. I often had to wait for a table even when there were available ones, and the staff at the pool struggled with English.
The restaurant is quite expensive, but the food did not meet my expectations. Additionally, I found the strict schedule for serving wine frustrating.
Unfortunately, I don't think I will return, as the service did not match the price.
Service: 2
I'm a Miami native and live locally in Fort Lauderdale and the Faena hotel is our favorite staycation because you instantly feel like you've been swept into another spectacular world. It's the perfect reset button for my husband and I to take a break from busy life and slip into a luxurious and sexy atmosphere. We've stayed on property many times over the years and frequent the restaurants even when we aren't a hotel guest. This week we came down for the Jazz show in the Faena theatre (fantastic) and the guest service at the hotel was the best I've ever experienced - so friendly, so smooth, so attentive - simply spectacular. Josh Rodriguez always makes our experience at Living Room so special and even checked in on us at dinner to say hello while we were staying on property this trip. Our server Dariel at Los Fuego's was so warm and attentive. Chef Eric and Carlos in el Secreto will forever be our favorite experience each and every time we go. From valet first impression to the greeters in the lobby, to the spa, to the hostess at Tree of life, all was extra special this trip. Thank you Faena team.
Service: 5
I recently stayed at the Faena Hotel Miami Beach, and it’s hands down my go-to spot in South Beach. Every time I’m there, it’s a blast—the vibe is always fun and lively, yet somehow still feels luxurious. The service is great; the staff genuinely cares and makes everything smooth and enjoyable. And the food? Absolutely lovely—whether you’re grabbing a bite at their restaurants or just chilling with room service, it never disappoints. If you’re looking for a South Beach stay that’s got it all, Faena’s the one.
Service: 5
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