Do not order a Cesar salad from this place if it’s for delivery. They NEVER give you dressing. Which is insane because that’s what makes a Cesar salad a CESAR SALAD!! It’s just dry lettuce and chicken crumbles! Not enjoyable!
Food: 3
Service: 1
CyN
Great fast food dinner. And there’s a young man in the drive through that is very professional and welcoming .
Food: 5
Service: 5
Dr. Keaton Falloon
For quick bite, the staff interaction is good
Atmosphere: 4
Food: 4
Service: 5
Spiritually Gifted
Good is hit or miss.. some days its delightful and others no so much.. but when you don't feel like cooking this id legit the best option nearby for quic pick up
Atmosphere: 3
Food: 3
Service: 3
S D
No sauce
Atmosphere: 1
Food: 1
Service: 3
Genevieve M Saintil
Small portion of chicken for my money I was in shock customer service bad
The food was cold and had no taste. I had more sauce than beans . I would never go back to this location ever again
Jesús Munoz
Sandra will performed far and away better than any expectations very much made me feel like a 5 star restaurant
Emir Tibilov
Of all the Tpopical restaurants, this one has the best taste and the portions are much larger!! I was in others and I didn’t like it
Atmosphere: 5
Food: 5
Service: 5
Breyana Mahoney
Extremely Disappointing and Dangerous Experience with Pollo – Plastic Found in Food
“I am deeply disappointed by my recent experience with Pollo. I purchased the cheesy yuca bites, only to find plastic inside the food. This is not just an inconvenience – it is a serious safety issue, especially when it involves a potential choking hazard for my 3-year-old child. My husband, an officer, and I, as a future doctor, know how detrimental this could have been to our family’s health.
Simply refunding my $5 is not enough. As a business, you should care about the food you serve, the safety of your customers, and take pride in your work. I am appalled by the lack of genuine concern or accountability from your team. Refunds are not a substitute for addressing a potentially dangerous situation. It’s about more than money – it’s about trust, safety, and integrity.
I will be seeking legal counsel and intend to bring this to public attention. With over 800,000 followers on Instagram, I will be sharing my experience, so others are aware of the potential risks in your establishment. I would have preferred to hear that you plan to take corrective actions, not just offer a refund.
In a world where the quality and safety of food are paramount, this experience has left me deeply concerned. I will not be returning to Pollo, and I urge others to reconsider as well. I now fear that my family may have unknowingly ingested plastic, and I may need to go to the hospital for an evaluation. This is beyond disappointing – it’s unacceptable. You’ve lost a customer, and I’ll be making sure others are aware of the lack of care and responsibility you show.”
Do not order a Cesar salad from this place if it’s for delivery. They NEVER give you dressing. Which is insane because that’s what makes a Cesar salad a CESAR SALAD!! It’s just dry lettuce and chicken crumbles! Not enjoyable!
Food: 3
Service: 1
Great fast food dinner. And there’s a young man in the drive through that is very professional and welcoming .
Food: 5
Service: 5
For quick bite, the staff interaction is good
Atmosphere: 4
Food: 4
Service: 5
Good is hit or miss.. some days its delightful and others no so much.. but when you don't feel like cooking this id legit the best option nearby for quic pick up
Atmosphere: 3
Food: 3
Service: 3
No sauce
Atmosphere: 1
Food: 1
Service: 3
Small portion of chicken for my money I was in shock customer service bad
Atmosphere: 1
Food: 2
Service: 1
Food always fresh and hot
Food: 5
Terrible customer service
Atmosphere: 1
Food: 3
Service: 1
Great atmosphere
Great restaurant
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was cold and had no taste. I had more sauce than beans . I would never go back to this location ever again
Sandra will performed far and away better than any expectations very much made me feel like a 5 star restaurant
Of all the Tpopical restaurants, this one has the best taste and the portions are much larger!! I was in others and I didn’t like it
Atmosphere: 5
Food: 5
Service: 5
Extremely Disappointing and Dangerous Experience with Pollo – Plastic Found in Food
“I am deeply disappointed by my recent experience with Pollo. I purchased the cheesy yuca bites, only to find plastic inside the food. This is not just an inconvenience – it is a serious safety issue, especially when it involves a potential choking hazard for my 3-year-old child. My husband, an officer, and I, as a future doctor, know how detrimental this could have been to our family’s health.
Simply refunding my $5 is not enough. As a business, you should care about the food you serve, the safety of your customers, and take pride in your work. I am appalled by the lack of genuine concern or accountability from your team. Refunds are not a substitute for addressing a potentially dangerous situation. It’s about more than money – it’s about trust, safety, and integrity.
I will be seeking legal counsel and intend to bring this to public attention. With over 800,000 followers on Instagram, I will be sharing my experience, so others are aware of the potential risks in your establishment. I would have preferred to hear that you plan to take corrective actions, not just offer a refund.
In a world where the quality and safety of food are paramount, this experience has left me deeply concerned. I will not be returning to Pollo, and I urge others to reconsider as well. I now fear that my family may have unknowingly ingested plastic, and I may need to go to the hospital for an evaluation. This is beyond disappointing – it’s unacceptable. You’ve lost a customer, and I’ll be making sure others are aware of the lack of care and responsibility you show.”
Food was very fresh Management was amazing
Atmosphere: 5
Food: 5
Service: 5
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